Cancelled and delayed flights are the most frequent issues experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the conditions in which passengers are entitled to compensation and assistance during flight disruption.
In this article, you will discover everything you need to know about European Union Regulation 261 and when you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261, travelers arriving at Hartsfield-Jackson Atlanta International Airport from EU countries or departing from Hartsfield-Jackson Atlanta International Airport to anywhere on flights operated by EU-based airlines have certain rights. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period;
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: When an overnight stay is required, the airline is required to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Passengers may choose either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay did not result from extraordinary circumstances and was within the airline’s control, travelers have the right to claim financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
Hartsfield-Jackson Atlanta International Airport Flight Delay Compensation
Flyers encountering flight delays at Hartsfield-Jackson Atlanta International Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances outside their control.
Hartsfield-Jackson Atlanta International Airport Flight Cancellation Compensation
In the event of a cancelled flight causing inconvenience at the Hartsfield-Jackson Atlanta International Airport, according to EU 261, travelers may get compensation of up to €600 if the airline notifies them less than 14 days before departure.
However, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation might still be available even when you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which Hartsfield-Jackson Atlanta International Airport Flights are Covered by EU261?
Even though Hartsfield-Jackson Atlanta International Airport is not within the EU, EU Regulation 261/2004 may still apply to some flights. Passengers arriving at Hartsfield-Jackson Atlanta International Airport from EU countries or departing from Hartsfield-Jackson Atlanta International Airport to anywhere on flights operated by EU-based airlines are covered by EU 261.
Therefore, despite their geographic location beyond the EU, certain flights departing from Hartsfield-Jackson Atlanta International Airport may be subject to European regulations if they are operated by European airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Hartsfield-Jackson Atlanta International Airport to anywhere | Yes | No |
| Arrivals at Hartsfield-Jackson Atlanta International Airport from inside the EU | Yes | No |
| Arrivals at Hartsfield-Jackson Atlanta International Airport from outside the EU | No | No |
How to Claim Compensation from Hartsfield-Jackson Atlanta International Airport
Flight cancellations and delays often occur due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Hartsfield-Jackson Atlanta International Airport, you could be eligible for compensation under EU 261/2004.
To initiate your compensation claim, take the following steps:
- Complete our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will do our best to secure your compensation. You are only charged if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
08.12.202507:30 | Delta Air Lines 323 | Hartsfield-jackson Atlanta International (ATL) LaGuardia (NYC) | cancelled | Claim Refund |
08.12.202507:30 | LATAM Airlines 8958 | Hartsfield-jackson Atlanta International (ATL) LaGuardia (NYC) | cancelled | Claim Refund |
07.12.202521:15 | Delta Air Lines 5074 | Hartsfield-jackson Atlanta International (ATL) Golden Triangle Reg. (UBS) | Delayed | Claim Refund |
07.12.202521:15 | Aeromexico 4622 | Hartsfield-jackson Atlanta International (ATL) Golden Triangle Reg. (UBS) | Delayed | Claim Refund |
07.12.202521:15 | Air France 8708 | Hartsfield-jackson Atlanta International (ATL) Golden Triangle Reg. (UBS) | Delayed | Claim Refund |
07.12.202521:15 | KLM 6610 | Hartsfield-jackson Atlanta International (ATL) Golden Triangle Reg. (UBS) | Delayed | Claim Refund |
07.12.202521:15 | Virgin Atlantic 2294 | Hartsfield-jackson Atlanta International (ATL) Golden Triangle Reg. (UBS) | Delayed | Claim Refund |
07.12.202521:15 | Korean Air 6905 | Hartsfield-jackson Atlanta International (ATL) Golden Triangle Reg. (UBS) | Delayed | Claim Refund |
07.12.202521:10 | Volaris 2573 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202521:10 | Frontier Airlines 3397 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:56 | Korean Air 7111 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:56 | Aeromexico 3591 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:56 | Virgin Atlantic 4568 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:56 | Air France 2097 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:56 | Delta Air Lines 1139 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:09 | AlphaSky 6867 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:09 | Qatar Airways 7663 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:09 | American Airlines 4703 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202520:09 | Qantas 3221 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202517:35 | Virgin Atlantic 5281 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | cancelled | Claim Refund |
07.12.202517:35 | KLM 5342 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | cancelled | Claim Refund |
07.12.202517:35 | Delta Air Lines 1594 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | cancelled | Claim Refund |
07.12.202517:03 | WestJet 6483 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202517:03 | KLM 5179 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202517:03 | Delta Air Lines 1488 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202517:03 | Aeromexico 4021 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202517:03 | Virgin Atlantic 5243 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202517:03 | Air France 2101 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202516:22 | American Airlines 3671 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202516:22 | Malaysia Airlines 9403 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202516:22 | Qantas 4825 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202516:22 | Gulf Air 4242 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202516:22 | British Airways 1672 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202516:19 | Frontier Airlines 2912 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202516:05 | Denver Air Connection 3804 | Hartsfield-jackson Atlanta International (ATL) Greenville (GLH) | Delayed | Claim Refund |
07.12.202515:48 | United Airlines 516 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:48 | Air New Zealand 2026 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:48 | Air Canada 3300 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:48 | Emirates 6007 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:48 | SWISS 3241 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:39 | KLM 5854 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:39 | Virgin Atlantic 4572 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:39 | Aeromexico 3281 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:39 | Delta Air Lines 2738 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:39 | LATAM Airlines 6274 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202515:34 | Delta Air Lines 759 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202515:34 | Virgin Atlantic 5325 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202515:34 | WestJet 7188 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202515:34 | KLM 5461 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202515:34 | Aeromexico 3356 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202515:34 | LATAM Airlines 7195 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202514:55 | Delta Air Lines 1110 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | cancelled | Claim Refund |
07.12.202514:55 | Aeromexico 3239 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | cancelled | Claim Refund |
07.12.202514:55 | Air France 3508 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | cancelled | Claim Refund |
07.12.202514:21 | Korean Air 3774 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | cancelled | Claim Refund |
07.12.202514:21 | Air France 2134 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | cancelled | Claim Refund |
07.12.202514:21 | Aeromexico 4478 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | cancelled | Claim Refund |
07.12.202514:21 | Delta Air Lines 1477 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | cancelled | Claim Refund |
07.12.202514:20 | Southwest Airlines 1588 | Hartsfield-jackson Atlanta International (ATL) San Antonio International (SAT) | Delayed | Claim Refund |
07.12.202514:05 | Delta Air Lines 8875 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | Delayed | Claim Refund |
07.12.202513:45 | Korean Air 6915 | Hartsfield-jackson Atlanta International (ATL) Greenville Spartanburg International Airport (GSP) | cancelled | Claim Refund |
07.12.202513:45 | Aeromexico 3081 | Hartsfield-jackson Atlanta International (ATL) Greenville Spartanburg International Airport (GSP) | cancelled | Claim Refund |
07.12.202513:45 | Delta Air Lines 3010 | Hartsfield-jackson Atlanta International (ATL) Greenville Spartanburg International Airport (GSP) | cancelled | Claim Refund |
07.12.202513:45 | WestJet 7095 | Hartsfield-jackson Atlanta International (ATL) Greenville Spartanburg International Airport (GSP) | cancelled | Claim Refund |
07.12.202513:33 | Aeromexico 3379 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | cancelled | Claim Refund |
07.12.202513:33 | Delta Air Lines 1665 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | cancelled | Claim Refund |
07.12.202513:33 | WestJet 6398 | Hartsfield-jackson Atlanta International (ATL) Tampa International (TPA) | cancelled | Claim Refund |
07.12.202513:27 | Aeromexico 3130 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202513:27 | WestJet 6774 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202513:27 | Korean Air 7135 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202513:27 | Delta Air Lines 1196 | Hartsfield-jackson Atlanta International (ATL) Southwest Florida International (FMY) | Delayed | Claim Refund |
07.12.202512:40 | Delta Air Lines 1051 | Hartsfield-jackson Atlanta International (ATL) Norfolk International Airport (ORF) | Delayed | Claim Refund |
07.12.202512:40 | WestJet 5482 | Hartsfield-jackson Atlanta International (ATL) Norfolk International Airport (ORF) | Delayed | Claim Refund |
07.12.202512:40 | Korean Air 7115 | Hartsfield-jackson Atlanta International (ATL) Norfolk International Airport (ORF) | Delayed | Claim Refund |
07.12.202512:05 | Delta Air Lines 1979 | Hartsfield-jackson Atlanta International (ATL) San Antonio International (SAT) | Delayed | Claim Refund |
07.12.202512:05 | WestJet 6379 | Hartsfield-jackson Atlanta International (ATL) San Antonio International (SAT) | Delayed | Claim Refund |
07.12.202511:10 | LATAM Airlines 7202 | Hartsfield-jackson Atlanta International (ATL) San Diego International Airport (SAN) | Delayed | Claim Refund |
07.12.202511:10 | Delta Air Lines 894 | Hartsfield-jackson Atlanta International (ATL) San Diego International Airport (SAN) | Delayed | Claim Refund |
07.12.202510:22 | Delta Air Lines 1910 | Hartsfield-jackson Atlanta International (ATL) El Salvador International (SAL) | Delayed | Claim Refund |
07.12.202510:22 | KLM 7030 | Hartsfield-jackson Atlanta International (ATL) El Salvador International (SAL) | Delayed | Claim Refund |
07.12.202510:20 | LATAM Airlines 6129 | Hartsfield-jackson Atlanta International (ATL) Northwest Arkansas Regional (FYV) | Delayed | Claim Refund |
07.12.202510:20 | WestJet 6754 | Hartsfield-jackson Atlanta International (ATL) Northwest Arkansas Regional (FYV) | Delayed | Claim Refund |
07.12.202510:20 | Delta Air Lines 5228 | Hartsfield-jackson Atlanta International (ATL) Northwest Arkansas Regional (FYV) | Delayed | Claim Refund |
07.12.202510:05 | KLM 7028 | Hartsfield-jackson Atlanta International (ATL) La Aurora (GUA) | Delayed | Claim Refund |
07.12.202510:05 | Delta Air Lines 1830 | Hartsfield-jackson Atlanta International (ATL) La Aurora (GUA) | Delayed | Claim Refund |
07.12.202509:55 | Delta Air Lines 2755 | Hartsfield-jackson Atlanta International (ATL) Norfolk International Airport (ORF) | Delayed | Claim Refund |
07.12.202509:55 | LATAM Airlines 6531 | Hartsfield-jackson Atlanta International (ATL) Norfolk International Airport (ORF) | Delayed | Claim Refund |
07.12.202509:55 | WestJet 6654 | Hartsfield-jackson Atlanta International (ATL) Norfolk International Airport (ORF) | Delayed | Claim Refund |
07.12.202509:50 | Delta Air Lines 189 | Hartsfield-jackson Atlanta International (ATL) Seoul (Incheon) (SEL) | Delayed | Claim Refund |
07.12.202509:50 | Korean Air 5040 | Hartsfield-jackson Atlanta International (ATL) Seoul (Incheon) (SEL) | Delayed | Claim Refund |
07.12.202509:40 | KLM 6620 | Hartsfield-jackson Atlanta International (ATL) Ramon Villeda Morales International (SAP) | Delayed | Claim Refund |
07.12.202509:40 | Delta Air Lines 1782 | Hartsfield-jackson Atlanta International (ATL) Ramon Villeda Morales International (SAP) | Delayed | Claim Refund |
07.12.202509:16 | LATAM Airlines 7026 | Hartsfield-jackson Atlanta International (ATL) Ontario International (ONT) | Delayed | Claim Refund |
07.12.202509:16 | Delta Air Lines 665 | Hartsfield-jackson Atlanta International (ATL) Ontario International (ONT) | Delayed | Claim Refund |
07.12.202509:10 | Delta Air Lines 1147 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202509:10 | WestJet 6879 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202509:10 | LATAM Airlines 6161 | Hartsfield-jackson Atlanta International (ATL) Chicago O’hare International (CHI) | Delayed | Claim Refund |
07.12.202509:09 | WestJet 7281 | Hartsfield-jackson Atlanta International (ATL) Roanoke Regional Airport (ROA) | cancelled | Claim Refund |
07.12.202509:09 | Delta Air Lines 5129 | Hartsfield-jackson Atlanta International (ATL) Roanoke Regional Airport (ROA) | cancelled | Claim Refund |
07.12.202509:09 | LATAM Airlines 7030 | Hartsfield-jackson Atlanta International (ATL) Roanoke Regional Airport (ROA) | cancelled | Claim Refund |
