Chicago O’Hare International Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Delayed and cancelled flights are the most common problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions when passengers are eligible for compensation and assistance in cases of flight disruption.

Here, you will find everything you need to know about Regulation EU261 and when you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261, passengers arriving at Chicago O’Hare International Airport from EU countries or departing from Chicago O’Hare International Airport to anywhere on flights operated by EU-based airlines have specific rights. These rights include:

  • Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
  • Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: When an overnight stay is necessary, the airline must provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.

Chicago O’Hare International Airport Flight Delay Compensation

Travelers experiencing flight delays at Chicago O’Hare International Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.

Chicago O’Hare International Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Chicago O’Hare International Airport, under EU Regulation 261, flyers may receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can refer to this table to figure out the amount of compensation you are entitled to:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t provide compensation for cancellations due to extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.

Which Chicago O’Hare International Airport Flights are Covered by EU261?

Although Chicago O’Hare International Airport is not within the EU, EU Regulation 261/2004 could still cover some flights. Passengers arriving at Chicago O’Hare International Airport from EU countries or departing from Chicago O’Hare International Airport to anywhere on flights operated by airlines from the EU are covered by EU 261/2004.

Therefore, despite their geographic location beyond the EU, certain flights departing from Chicago O’Hare International Airport may be subject to European laws if they are operated by European airlines.

ItineraryEU AirlineNon-EU Airline
Departures from Chicago O’Hare International Airport to anywhereYesNo
Arrivals at Chicago O’Hare International Airport from inside the EUYesNo
Arrivals at Chicago O’Hare International Airport Airport from outside the EUNoNo

How to Claim Compensation from Chicago O’Hare International Airport

Flight cancellations and delays are common due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Chicago O’Hare International Airport, you could be eligible for compensation under EU 261/2004.

To initiate a compensation claim, proceed with these steps:

  1. Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will strive to obtain your rightful compensation. You only pay us if we win your case.

Claim your compensation now

Check your claim now, quickly and for free. We enforce your rights for you!