Antalya Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Flight delays and cancellations are the most common problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the situations in which passengers are eligible for compensation and assistance in the event of flight disruption.

In this article, you will find everything you need to know about Regulation EU261 and when you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261, passengers arriving at Antalya Airport from EU countries or departing from Antalya Airport to anywhere on flights operated by airlines from the EU have certain rights. These rights include:

  • Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
  • Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: If an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.

Antalya Airport Flight Delay Compensation

Flyers experiencing flight delays at Antalya Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it adheres to UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances beyond their control.

Antalya Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Antalya Airport, according to EU 261/2004, passengers may receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nonetheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation might still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.

Which Antalya Airport Flights are Covered by EU261?

Although Antalya Airport isn’t within the EU, European Union Regulation 261/2004 could still cover some flights. Travelers arriving at Antalya Airport from EU countries or departing from Antalya Airport to anywhere on flights operated by EU-based airlines are protected by EU 261.

Thus, despite their geographic location outside the EU, certain flights departing from Antalya Airport may be subject to European laws if they are operated by EU-based airlines.

ItineraryEU AirlineNon-EU Airline
Departures from Antalya Airport to anywhereYesNo
Arrivals at Antalya Airport from inside the EUYesNo
Arrivals at Antalya Airport Airport from outside the EUNoNo

How to Claim Compensation from Antalya Airport

Flight delays and cancellations are common due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Antalya Airport, you may be entitled to compensation under EU Regulation 261/2004.

To initiate your compensation claim, take the following steps:

  1. Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will strive to secure your compensation. You are only charged if we win your case.

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