Handling flight problems can be really frustrating. However, the good news is that the European Union has regulations to support travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to be aware of these protections. They can help you out if your flight gets messed up.
Knowing what you’re entitled to can make handling travel problems less stressful. While it won’t get you to your destination quicker, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the European Union, you’ll get support. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Remember to inquire with airline representatives about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
World2Fly Flight Delay Compensation
Flight delays from World2Fly can be very frustrating. However there’s a silver lining: if you’re delayed for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you land, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on the length of your journey. A brief trip won’t get you as much money as a long one, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Check out the table below to see what compensation you could receive:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
World2Fly Flight Cancellation Compensation
The European Union has laws to help you if your flight is cancelled. Here’s the important information:
If your flight is cancelled less than two weeks before your planned travel date, you could be eligible for compensation of up to €600. But keep in mind – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
The amount you could receive is based on two things:
- The distance of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the new flight doesn’t get there on time, you might still get some compensation.
Refer to the table below to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from World2Fly
It’s essential to be aware of how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational reasons or technical issues, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you have a right to compensation.
Which World2Fly Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They cover all flights departing from an airport within an EU country and any flight coming into a European Union member state airport when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s good to be aware of these laws – they’re in place to assist you if problems occur with your flight. They ensure you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
World2Fly isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, things happen that the airline is powerless against, like really bad weather or unexpected problems.
For example, if there’s unexpected severe weather, an airport emergency, or air traffic controllers go on strike, World2Fly isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.