Handling flight issues can be very annoying. However, the bright side is that the European Union has laws to support travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s smart to understand these regulations. They can help you out if your flight is disrupted. Being aware of your options can make handling travel issues less stressful. While it won’t get you to your destination quicker, it can reduce your anxiety when things get disrupted. Passenger Rights under EU Regulation 261/2004 EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines take care of their passengers when things go wrong. When flights are delayed or cancelled, airlines must offer you: Refreshments and snacks Accommodation if you’re stuck overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re delayed for a long time or your flight is cancelled, you might also receive: A refund An alternative flight Compensation to make up for the trouble Remember to inquire with airline representatives about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation. LEVEL Flight Delay Compensation Delays with flights from LEVEL can be really annoying. However there’s some good news: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation. Laws in the UK and EU are in your favor. You could get up to €600 per person. What matters is when you land, not when you leave. So keep an eye on your arrival time if you want to seek compensation. Your compensation depends on how far you’re flying. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed equally. Want to know exactly how much you could get? Take a look at the table below to see how much money you might get: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km LEVEL Flight Cancellation Compensation The EU has laws to assist you in case of flight cancellation. Here’s the important information: In the event of a flight cancellation less than two weeks before your planned travel date, you may be entitled to compensation of up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel. The airline can avoid paying you if they provide an alternative flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you accept a different flight from the airline, you’re still eligible for compensation. The key factor is your arrival time at your destination. How much money you might get is determined by two things: The length of your flight The time difference between the scheduled and actual arrival As a result, even if the new flight doesn’t get there on time, you could still be eligible for compensation. Refer to the table below to understand better: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not get any compensation. How to Claim Compensation from LEVEL It’s essential to be aware of how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do: Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong. Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will strive to get you your compensation. You are only charged if we win your case. Don’t forget that it is your right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you have a right to compensation. Which LEVEL Flights are Covered by EU261? The air passenger protection regulations of the European Union are comprehensive in scope. They apply to any flight taking off from an airport in an EU member state and any flight coming into a European Union member state airport when an EU-based airline operates the flight. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These regulations also cover airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s good to understand these laws – they exist to support you if problems occur with your flight. They make sure you’re not left on your own when your travel plans don’t work out. When You Are Not Entitled to Compensation LEVEL isn’t always responsible when flights are delayed or cancelled. Sometimes, situations arise that the airline is powerless against, like severe weather conditions or unexpected problems. For instance, if there’s unexpected severe weather, an emergency at the airport, or an air traffic control strike, LEVEL isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent. When these events take place, you are unlikely to get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.