Dealing with flight problems can be quite upsetting. However, the bright side is that the European Union has regulations to help travelers when things go wrong. If you’re taking a plane in the EU, it’s wise to be aware of these regulations. They can help you out if your flight gets messed up.
These protections are known as air passenger rights, which are legal entitlements under EU regulation that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Knowing what you’re entitled to can make managing travel problems less stressful. While it won’t make your flight go any faster, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the EU, you’ll get support. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages;
- A hotel room if you’re stranded overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund;
- A different flight option;
- Compensation to make up for the inconvenience.
Remember to ask airline representatives about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Icelandair Flight Delay Compensation
Travel setbacks from Icelandair can be really annoying. However there’s some good news: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could get up to €600 per person. What is important is when you arrive, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Icelandair delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Icelandair Flight Cancellation Compensation
Europe has laws to assist you if your flight is cancelled. Here’s what you need to know:
In the event of a flight cancellation within two weeks of your scheduled departure, you may be entitled to compensation of up to €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.
How much money you might get is determined by two factors:
- How far you’re flying
- How late you arrive
So, even if the new flight doesn’t get there on time, you might still get some compensation.
Refer to the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Icelandair
It’s important to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Complete this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will strive to get you your compensation. You only incur a fee if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational issues or technical issues, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you qualify for compensation.
Which Icelandair Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They cover any flight taking off from an airport in an EU member state and any flight coming into an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you likely have these rights. It’s important to understand these regulations – they’re there to assist you if issues arise with your flight. They make sure you’re not abandoned when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Icelandair isn’t necessarily responsible when flights are delayed or cancelled. At times, situations arise that the airline is powerless against, like really bad weather or unexpected problems.
For instance, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Icelandair isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise. However, Icelandair must prove that the delay or cancellation was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202614:30 | Icelandair 6037 | (DXB) (LHR) | Delayed | Claim Refund |
07.01.202610:10 | Icelandair 7315 | (HEL) (ARN) | Delayed | Claim Refund |
07.01.202607:35 | Icelandair 306 | (KEF) (ARN) | Delayed | Claim Refund |
07.01.202607:10 | Icelandair 7181 | (RIX) (ARN) | Delayed | Claim Refund |
06.01.202621:45 | Icelandair 7977 | (JFK) (DTW) | Delayed | Claim Refund |
06.01.202621:45 | Icelandair 7663 | (SEA) (OAK) | Cancelled | Claim Refund |
06.01.202618:45 | Icelandair 7685 | (SEA) (SNA) | Delayed | Claim Refund |
06.01.202618:35 | Icelandair 6398 | (CPH) (FAE) | Delayed | Claim Refund |
06.01.202618:15 | Icelandair 50 | (RKV) (AEY) | Delayed | Claim Refund |
06.01.202617:15 | Icelandair 7054 | (IST) (SIN) | Delayed | Claim Refund |
06.01.202614:25 | Icelandair 7439 | (CPH) (ATH) | Delayed | Claim Refund |
06.01.202613:55 | Icelandair 7543 | (CPH) (BER) | Delayed | Claim Refund |
06.01.202613:45 | Icelandair 7904 | (ATL) (JFK) | Delayed | Claim Refund |
06.01.202612:55 | Icelandair 529 | (BER) (KEF) | Delayed | Claim Refund |
06.01.202611:36 | Icelandair 7608 | (GEG) (SEA) | Delayed | Claim Refund |
06.01.202611:27 | Icelandair 7673 | (SEA) (YVR) | Delayed | Claim Refund |
06.01.202610:24 | Icelandair 7664 | (SJC) (SEA) | Delayed | Claim Refund |
06.01.202610:10 | Icelandair 7402 | (DUS) (CPH) | Delayed | Claim Refund |
06.01.202610:04 | Icelandair 7616 | (LAS) (SEA) | Delayed | Claim Refund |
06.01.202609:55 | Icelandair 7624 | (LAX) (SEA) | Delayed | Claim Refund |
06.01.202609:49 | Icelandair 7662 | (OAK) (SEA) | Delayed | Claim Refund |
06.01.202608:20 | Icelandair 7628 | (SMF) (SEA) | Delayed | Claim Refund |
06.01.202608:00 | Icelandair 7604 | (ANC) (SEA) | Delayed | Claim Refund |
05.01.202621:59 | Icelandair 7609 | (SEA) (GEG) | Delayed | Claim Refund |
05.01.202620:22 | Icelandair 7722 | (DEN) (SEA) | Delayed | Claim Refund |
05.01.202619:55 | Icelandair 7107 | (RIX) (VNO) | Delayed | Claim Refund |
05.01.202619:35 | Icelandair 7676 | (YVR) (SEA) | Delayed | Claim Refund |
05.01.202619:00 | Icelandair 6040 | (LHR) (DXB) | Delayed | Claim Refund |
05.01.202618:45 | Icelandair 7685 | (SEA) (SNA) | Cancelled | Claim Refund |
05.01.202618:35 | Icelandair 6398 | (CPH) (FAE) | Delayed | Claim Refund |
05.01.202617:50 | Icelandair 7359 | (HEL) (CPH) | Delayed | Claim Refund |
05.01.202615:50 | Icelandair 6036 | (LHR) (DXB) | Delayed | Claim Refund |
05.01.202613:55 | Icelandair 343 | (HEL) (KEF) | Delayed | Claim Refund |
05.01.202613:15 | Icelandair 7312 | (ARN) (HEL) | Cancelled | Claim Refund |
05.01.202613:00 | Icelandair 6396 | (KEF) (FAE) | Delayed | Claim Refund |
05.01.202611:16 | Icelandair 7633 | (SEA) (PDX) | Delayed | Claim Refund |
05.01.202611:10 | Icelandair 7325 | (HEL) (OSL) | Delayed | Claim Refund |
05.01.202611:10 | Icelandair 7682 | (SLC) (SEA) | Delayed | Claim Refund |
05.01.202610:25 | Icelandair 7054 | (SIN) (MEL) | Delayed | Claim Refund |
05.01.202610:24 | Icelandair 7664 | (SJC) (SEA) | Delayed | Claim Refund |
05.01.202610:13 | Icelandair 7656 | (SFO) (SEA) | Delayed | Claim Refund |
05.01.202608:00 | Icelandair 7604 | (ANC) (SEA) | Delayed | Claim Refund |
05.01.202608:00 | Icelandair 596 | (KEF) (BCN) | Delayed | Claim Refund |
05.01.202607:50 | Icelandair 318 | (KEF) (OSL) | Delayed | Claim Refund |
05.01.202607:30 | Icelandair 342 | (KEF) (HEL) | Delayed | Claim Refund |
05.01.202601:40 | Icelandair 7022 | (IST) (BKK) | Delayed | Claim Refund |
04.01.202623:05 | Icelandair 7510 | (CPH) (GOT) | Delayed | Claim Refund |
04.01.202621:45 | Icelandair 7663 | (SEA) (OAK) | Cancelled | Claim Refund |
04.01.202621:45 | Icelandair 7663 | (SEA) (OAK) | Cancelled | Claim Refund |
04.01.202621:45 | Icelandair 7663 | (SEA) (OAK) | Cancelled | Claim Refund |
04.01.202621:45 | Icelandair 7663 | (SEA) (OAK) | Cancelled | Claim Refund |
04.01.202621:45 | Icelandair 7663 | (SEA) (OAK) | Cancelled | Claim Refund |
04.01.202619:00 | Icelandair 7175 | (RIX) (CPH) | Delayed | Claim Refund |
04.01.202618:35 | Icelandair 6398 | (CPH) (FAE) | Delayed | Claim Refund |
04.01.202618:30 | Icelandair 6409 | (CPH) (LIS) | Delayed | Claim Refund |
04.01.202618:05 | Icelandair 7404 | (CPH) (FCO) | Delayed | Claim Refund |
04.01.202617:55 | Icelandair 7597 | (CPH) (ZRH) | Delayed | Claim Refund |
04.01.202617:35 | Icelandair 7415 | (CPH) (HAJ) | Delayed | Claim Refund |
04.01.202617:20 | Icelandair 6708 | (FCO) (GOA) | Delayed | Claim Refund |
04.01.202617:00 | Icelandair 681 | (KEF) (SEA) | Delayed | Claim Refund |
04.01.202616:30 | Icelandair 216 | (KEF) (CPH) | Delayed | Claim Refund |
04.01.202615:55 | Icelandair 7521 | (VNO) (CPH) | Delayed | Claim Refund |
04.01.202615:30 | Icelandair 7503 | (GOT) (CPH) | Delayed | Claim Refund |
04.01.202615:25 | Icelandair 7562 | (MUC) (CPH) | Delayed | Claim Refund |
04.01.202615:25 | Icelandair 7406 | (DUS) (CPH) | Delayed | Claim Refund |
04.01.202615:20 | Icelandair 7429 | (WAW) (CPH) | Delayed | Claim Refund |
04.01.202614:55 | Icelandair 7813 | (BOS) (MCO) | Delayed | Claim Refund |
04.01.202614:55 | Icelandair 7449 | (ZRH) (CPH) | Delayed | Claim Refund |
04.01.202614:25 | Icelandair 7439 | (CPH) (ATH) | Cancelled | Claim Refund |
04.01.202614:00 | Icelandair 7423 | (CPH) (GDN) | Delayed | Claim Refund |
04.01.202613:55 | Icelandair 7577 | (CPH) (HAM) | Delayed | Claim Refund |
04.01.202613:30 | Icelandair 7436 | (ATH) (CPH) | Cancelled | Claim Refund |
04.01.202613:30 | Icelandair 7405 | (CPH) (DUS) | Delayed | Claim Refund |
04.01.202613:25 | Icelandair 7172 | (CPH) (RIX) | Delayed | Claim Refund |
04.01.202613:20 | Icelandair 7414 | (CPH) (WAW) | Delayed | Claim Refund |
04.01.202613:05 | Icelandair 207 | (CPH) (KEF) | Delayed | Claim Refund |
04.01.202612:55 | Icelandair 205 | (CPH) (KEF) | Delayed | Claim Refund |
04.01.202612:45 | Icelandair 7409 | (CPH) (VNO) | Delayed | Claim Refund |
04.01.202612:45 | Icelandair 6408 | (LIS) (CPH) | Delayed | Claim Refund |
04.01.202612:25 | Icelandair 6394 | (CPH) (FAE) | Delayed | Claim Refund |
04.01.202611:58 | Icelandair 7638 | (BOI) (SEA) | Delayed | Claim Refund |
04.01.202611:45 | Icelandair 7582 | (FCO) (CPH) | Delayed | Claim Refund |
04.01.202611:45 | Icelandair 5483 | (BOS) (MCO) | Delayed | Claim Refund |
04.01.202611:27 | Icelandair 7673 | (SEA) (YVR) | Delayed | Claim Refund |
04.01.202610:25 | Icelandair 7592 | (ZRH) (CPH) | Delayed | Claim Refund |
04.01.202610:13 | Icelandair 7656 | (SFO) (SEA) | Delayed | Claim Refund |
04.01.202610:04 | Icelandair 7616 | (LAS) (SEA) | Delayed | Claim Refund |
04.01.202609:41 | Icelandair 7648 | (SAN) (SEA) | Cancelled | Claim Refund |
04.01.202609:25 | Icelandair 7624 | (LAX) (SEA) | Delayed | Claim Refund |
04.01.202608:40 | Icelandair 7303 | (CPH) (HEL) | Delayed | Claim Refund |
04.01.202608:30 | Icelandair 6017 | (DXB) (CPH) | Delayed | Claim Refund |
04.01.202608:00 | Icelandair 7604 | (ANC) (SEA) | Delayed | Claim Refund |
04.01.202608:00 | Icelandair 7694 | (DEN) (SEA) | Delayed | Claim Refund |
04.01.202607:55 | Icelandair 7056 | (KUL) (SYD) | Delayed | Claim Refund |
04.01.202607:50 | Icelandair 206 | (KEF) (CPH) | Delayed | Claim Refund |
04.01.202607:30 | Icelandair 342 | (KEF) (HEL) | Delayed | Claim Refund |
04.01.202607:00 | Icelandair 7646 | (BUR) (SEA) | Cancelled | Claim Refund |
03.01.202621:59 | Icelandair 7959 | (JFK) (SJU) | Cancelled | Claim Refund |
03.01.202621:55 | Icelandair 7671 | (SEA) (RNO) | Cancelled | Claim Refund |
03.01.202621:00 | Icelandair 7805 | (JFK) (SJU) | Cancelled | Claim Refund |
