Coping with flight disruptions can be really frustrating. However, the positive thing is that the European Union has regulations to support travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to understand these regulations. They can help you out if your flight gets messed up. Being aware of your options can make handling travel problems much easier. While it won’t get you to your destination quicker, it can reduce your anxiety when things get disrupted. Passenger Rights under EU Regulation 261/2004 EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines look after their passengers when things go wrong. When flights are delayed or cancelled, airlines must provide you: Meals and beverages A hotel room if you’re stranded overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re experiencing a significant delay or your flight is cancelled, you might also receive: A refund An alternative flight Compensation to make up for the inconvenience Remember to ask airline representatives about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation. Air Nostrum Flight Delay Compensation Travel setbacks from Air Nostrum can be really annoying. However there’s a silver lining: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation. Laws in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you reach your destination, not when you leave. So keep an eye on your arrival time if you want to seek compensation. How much you get depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed for the same duration. Want to know exactly how much you could get? Check out the table below to see what compensation you could receive: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Air Nostrum Flight Cancellation Compensation The European Union has laws to assist you if your flight gets cancelled. Here’s the important information: If your flight is cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation up to €600. However, there’s a condition – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much. The airline may not need to compensate you if they provide an alternative flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you accept another flight from the airline, you can still receive compensation. What matters most is your arrival time at your destination. The amount you could receive depends on a couple of points: How far you’re flying The delay in your arrival As a result, even if you arrive later than planned, you might still get some compensation. Look at the following table for more information: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to compensation. How to Claim Compensation from Air Nostrum It’s important to know the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do: Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced. Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to get you your compensation. You are only charged if we win your case. Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or mechanical problems, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you have a right to compensation. Which Air Nostrum Flights are Covered by EU261? The EU’s air passenger protection laws are comprehensive in scope. They cover every flight leaving an airport within an EU country and to all flights arriving at an airport within an EU country when an EU-based airline operates the flight. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These regulations also include airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, within, or from Europe, you likely have these rights. It’s helpful to be aware of these laws – they’re in place to help you if issues arise with your flight. They make sure you’re not left on your own when your trip arrangements go awry. When You Are Not Entitled to Compensation Air Nostrum isn’t always at fault when flights are delayed or cancelled. Occasionally, events occur that the airline can’t control, like severe weather conditions or unforeseen issues. For instance, if there’s unexpected severe weather, an emergency at the airport, or an air traffic control strike, Air Nostrum cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about. When these events take place, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues arise.