Dealing with flight issues can be very annoying. However, the positive thing is that the European Union has regulations to assist travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to know about these regulations. They can be useful if your flight gets messed up. Being aware of your options can make handling travel complications much easier. While it won’t speed up your journey, it can make you more relaxed when things go wrong. Passenger Rights under EU Regulation 261/2004 EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong. When flights are delayed or cancelled, airlines must offer you: Refreshments and snacks A hotel room if you’re stuck overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re delayed for a long time or your flight is cancelled, you might also get: A refund A different flight option Compensation to make up for the trouble Remember to inquire with airline staff about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation. Binter Canarias Flight Delay Compensation Travel setbacks from Binter Canarias can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation. Laws in the UK and EU are on your side. You could get up to €600 per person. What is important is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek compensation. How much you get depends on how far you’re flying. A brief trip won’t yield as much as a long one, even if they’re both delayed the same amount of time. Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Binter Canarias Flight Cancellation Compensation The European Union has regulations to help you if your flight gets cancelled. Here’s the important information: If your flight gets cancelled less than two weeks before you’re supposed to leave, you might get compensation of up to €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel. The airline may not need to compensate you if they provide an alternative flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you accept another flight from the airline, you can still get compensation. The key factor is when you reach your final destination. The amount you could receive depends on two factors: The distance of your flight The time difference between the scheduled and actual arrival Therefore, even if you arrive later than planned, you could still be eligible for compensation. Refer to the following table for more information: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not get any compensation. How to Claim Compensation from Binter Canarias It’s important to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s how to do it: Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will make every effort to secure your compensation. You only pay us if we win your case. Don’t forget that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or technical issues, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you are entitled to compensation. Which Binter Canarias Flights are Covered by EU261? The air passenger protection regulations of the European Union have a wide-ranging scope. They apply to all flights departing from a European Union member state airport and every flight landing at an airport within an EU country if the flight is operated by an EU airline. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These laws also apply to airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s helpful to understand these regulations – they’re there to assist you if problems occur with your flight. They make sure you’re not abandoned when your trip arrangements don’t work out. When You Are Not Entitled to Compensation Binter Canarias is not always responsible when flights are delayed or cancelled. Sometimes, things happen that the airline is powerless against, like really bad weather or unexpected problems. For example, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, Binter Canarias cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about. When these events take place, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.