Iberia Express Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Handling flight problems can be very annoying. However, the bright side is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can help you out if your flight is disrupted.

Being aware of your options can make dealing with travel issues much easier. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Refreshments and snacks
  • Accommodation if you’re stuck overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the trouble

Remember to inquire with airline representatives about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.

Iberia Express Flight Delay Compensation

Delays with flights from Iberia Express can be very frustrating. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you reach your destination, not when you take off. So keep an eye on your arrival time if you want to seek compensation.

The amount you receive depends on the length of your journey. A short flight won’t be compensated as highly as a long one, even if they’re both delayed equally.

Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Iberia Express Flight Cancellation Compensation

The EU has laws to assist you in case of flight cancellation. Here’s what you should know:

If your flight gets cancelled less than two weeks before your scheduled departure, you might get compensation as much as €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that aligns closely with your original schedule.

The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you agree to take another flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.

How much money you might get is based on two things:

  1. How far you’re flying
  2. The time difference between the scheduled and actual arrival

Therefore, even if you arrive later than planned, you may still receive some compensation.

Look at the following table for more information:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you may not receive any compensation.

How to Claim Compensation from Iberia Express

It’s crucial to be aware of how to claim the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:

  • Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.

Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational issues or technical issues, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you qualify for compensation.

Which Iberia Express Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are comprehensive in scope. They apply to every flight leaving a European Union member state airport and any flight coming into an airport in an EU member state when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also apply to airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline within, to, or from Europe, you most likely have these rights. It’s helpful to be aware of these laws – they’re in place to support you if problems occur with your flight. They ensure you’re not left on your own when your travel plans fall through.

When You Are Not Entitled to Compensation

Iberia Express isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, events occur that the airline is powerless against, like really bad weather or unexpected problems.

For example, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, Iberia Express cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these situations occur, you are unlikely to get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.

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