Dealing with flight problems can be very annoying. However, the good news is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to know about these protections. They can be useful if your flight gets messed up.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Knowing what you’re entitled to can make dealing with travel issues a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight encounters issues in the EU, you’ll get support. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks;
- Accommodation if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund;
- A different flight option;
- Compensation to make up for the inconvenience.
Don’t forget to ask airline representatives about these things if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Canaryfly Flight Delay Compensation
Travel setbacks from Canaryfly can be really annoying. However there’s some good news: if you’re delayed for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could get up to €600 per person. What counts is when you reach your destination, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A short flight won’t yield as much as a long one, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Canaryfly delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Canaryfly Flight Cancellation Compensation
Europe has laws to protect you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled within two weeks of your planned travel date, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.
How much money you might get depends on a couple of points:
- How far you’re flying
- How late you arrive
Therefore, even if the alternative flight is delayed, you could still be eligible for compensation.
Check out the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Canaryfly
It’s essential to know the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will do our best to get you your compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed because of operational reasons or technical issues, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you qualify for compensation.
Which Canaryfly Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover all flights departing from a European Union member state airport and every flight landing at an airport within an EU country when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline within, to, or from Europe, you likely have these rights. It’s helpful to know about these laws – they’re there to assist you if problems occur with your flight. They ensure you’re not stranded when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Canaryfly isn’t always responsible when flights are delayed or cancelled. Occasionally, events occur that the airline can’t control, like extreme weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an airport emergency, or a strike by air traffic controllers, Canaryfly isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues come up. However, Canaryfly must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
09.11.202520:30 | Canaryfly | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
09.11.202520:30 | Canaryfly 468 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
09.11.202519:30 | Canaryfly 467 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
09.11.202518:00 | Canaryfly 455 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
09.11.202517:00 | Canaryfly 454 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
09.11.202510:45 | Canaryfly 419 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
09.11.202510:45 | Canaryfly 618 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
09.11.202509:45 | Canaryfly 418 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
09.11.202508:45 | Canaryfly 413 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
09.11.202508:30 | Canaryfly 616 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
09.11.202507:30 | Canaryfly 615 | Las Palmas (LPA) Canary (TFN) | Delayed | Claim Refund |
07.11.202519:30 | Canaryfly 467 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
06.11.202512:00 | Canaryfly 729 | Las Palmas (LPA) Arrecife (ACE) | Delayed | Claim Refund |
06.11.202511:50 | Canaryfly 212 | Las Palmas (LPA) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
06.11.202509:30 | Canaryfly 805 | Las Palmas (LPA) Puerto del Rosario (FUE) | Delayed | Claim Refund |
02.11.202520:30 | Canaryfly 468 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
02.11.202519:30 | Canaryfly 467 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
02.11.202519:00 | Canaryfly 668 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
02.11.202518:05 | Canaryfly 375 | Puerto del Rosario (FUE) Canary (TFN) | Delayed | Claim Refund |
02.11.202518:00 | Canaryfly 455 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
02.11.202517:00 | Canaryfly 454 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
02.11.202516:45 | Canaryfly 374 | Canary (TFN) Puerto del Rosario (FUE) | Delayed | Claim Refund |
02.11.202516:00 | Canaryfly 623 | Las Palmas (LPA) Canary (TFN) | Delayed | Claim Refund |
02.11.202515:25 | Canaryfly 547 | Arrecife (ACE) Canary (TFN) | Delayed | Claim Refund |
02.11.202515:00 | Canaryfly 628 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
29.10.202517:00 | Canaryfly 875 | Las Palmas (LPA) Puerto del Rosario (FUE) | Delayed | Claim Refund |
29.10.202515:50 | Canaryfly 375 | Puerto del Rosario (FUE) Canary (TFN) | Delayed | Claim Refund |
29.10.202514:30 | Canaryfly 374 | Canary (TFN) Puerto del Rosario (FUE) | Delayed | Claim Refund |
08.10.202516:00 | Canaryfly 623 | Las Palmas (LPA) Canary (TFN) | Delayed | Claim Refund |
08.10.202514:30 | Canaryfly 731 | Las Palmas (LPA) Arrecife (ACE) | Delayed | Claim Refund |
07.10.202519:10 | Canaryfly 668 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
07.10.202516:00 | Canaryfly 623 | Las Palmas (LPA) Canary (TFN) | Delayed | Claim Refund |
04.10.202508:45 | Canaryfly 413 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
04.10.202508:30 | Canaryfly 616 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
04.10.202507:45 | Canaryfly 412 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
04.10.202507:30 | Canaryfly 615 | Las Palmas (LPA) Canary (TFN) | Delayed | Claim Refund |
03.10.202520:45 | Canaryfly 784 | Arrecife (ACE) Las Palmas (LPA) | Delayed | Claim Refund |
03.10.202519:40 | Canaryfly 668 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
03.10.202519:30 | Canaryfly 783 | Las Palmas (LPA) Arrecife (ACE) | Delayed | Claim Refund |
03.10.202518:10 | Canaryfly 876 | Puerto del Rosario (FUE) Las Palmas (LPA) | Delayed | Claim Refund |
03.10.202517:00 | Canaryfly 875 | Las Palmas (LPA) Puerto del Rosario (FUE) | Delayed | Claim Refund |
03.10.202515:45 | Canaryfly 732 | Arrecife (ACE) Las Palmas (LPA) | Delayed | Claim Refund |
03.10.202515:00 | Canaryfly 628 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
02.10.202515:50 | Canaryfly 375 | Puerto del Rosario (FUE) Canary (TFN) | Delayed | Claim Refund |
02.10.202510:40 | Canaryfly 806 | Puerto del Rosario (FUE) Las Palmas (LPA) | Delayed | Claim Refund |
02.10.202509:30 | Canaryfly 805 | Las Palmas (LPA) Puerto del Rosario (FUE) | Delayed | Claim Refund |
28.09.202519:00 | Canaryfly 668 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
28.09.202518:05 | Canaryfly 375 | Puerto del Rosario (FUE) Canary (TFN) | Delayed | Claim Refund |
28.09.202518:00 | Canaryfly 455 | Santa Cruz De La Palma (SPC) Canary (TFN) | Delayed | Claim Refund |
28.09.202517:00 | Canaryfly 454 | Canary (TFN) Santa Cruz De La Palma (SPC) | Delayed | Claim Refund |
28.09.202516:00 | Canaryfly 623 | Las Palmas (LPA) Canary (TFN) | Delayed | Claim Refund |
28.09.202515:25 | Canaryfly 547 | Arrecife (ACE) Canary (TFN) | Delayed | Claim Refund |
28.09.202515:00 | Canaryfly 628 | Canary (TFN) Las Palmas (LPA) | Delayed | Claim Refund |
28.09.202514:05 | Canaryfly 546 | Canary (TFN) Arrecife (ACE) | Delayed | Claim Refund |
