Wizz Air Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Handling flight problems can be really frustrating. However, the positive thing is that the European Union has regulations to support travelers when things go wrong. If you’re traveling by air in the EU, it’s smart to know about these regulations. They can be useful if your flight is disrupted.

Understanding your rights can make dealing with travel problems a lot simpler. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Food and drinks
  • Accommodation if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:

  • A refund
  • An alternative flight
  • Compensation to make up for the inconvenience

Remember to inquire with airline workers about these entitlements if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.

Wizz Air Flight Delay Compensation

Delays with flights from Wizz Air can be very frustrating. However there’s a silver lining: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you arrive, not when you depart. So monitor your arrival time if you want to seek compensation.

The amount you receive depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.

Curious about exactly how much you could get? Take a look at the table below to see what compensation you could receive:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Wizz Air Flight Cancellation Compensation

The EU has regulations to assist you in case of flight cancellation. Here’s what you need to know:

If your flight is cancelled less than two weeks before your planned travel date, you could be eligible for compensation up to €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.

The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board another flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.

The amount you could receive depends on two factors:

  1. The length of your flight
  2. The time difference between the scheduled and actual arrival

So, even if the new flight doesn’t get there on time, you may still receive some compensation.

Look at the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you may not receive any compensation.

How to Claim Compensation from Wizz Air

It’s essential to know how to request the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will strive to get you your compensation. You are only charged if we win your case.

Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you are entitled to compensation.

Which Wizz Air Flights are Covered by EU261?

The EU’s air passenger protection laws are comprehensive in scope. They apply to all flights departing from an airport in an EU member state and any flight coming into an airport in an EU member state provided the airline is based in the EU.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s important to know about these regulations – they’re there to support you if problems occur with your flight. They make sure you’re not abandoned when your travel plans fall through.

When You Are Not Entitled to Compensation

Wizz Air isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like severe weather conditions or unforeseen issues.

For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, Wizz Air is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these things happen, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise.

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