Dealing with flight issues can be really frustrating. However, the good news is that the European Union has regulations to support travelers when things don’t go as planned. If you’re flying in the EU, it’s wise to know about these protections. They can come in handy if your flight is disrupted. Knowing what you’re entitled to can make managing travel problems much easier. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong. Passenger Rights under EU Regulation 261/2004 When you’re flying in the European Union, rest assured that there’s help available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong. When flights are delayed or cancelled, airlines must provide you: Food and drinks Accommodation if you’re stranded overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to: A refund A different flight option Compensation to make up for the inconvenience Don’t forget to ask airline workers about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation. Jet2 Flight Delay Compensation Travel setbacks from Jet2 can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation. Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you arrive, not when you take off. So keep an eye on your arrival time if you want to seek compensation. The amount you receive depends on the length of your journey. A brief trip won’t yield as much as a longer flight, even if they’re both delayed the same amount of time. Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Jet2 Flight Cancellation Compensation The EU has laws to protect you if your flight is cancelled. Here’s the important information: In the event of a flight cancellation less than two weeks before you’re supposed to leave, you could be eligible for compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they offer you an alternative flight that aligns closely with your original schedule. The airline can avoid paying you if they provide an alternative flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you choose to board an alternative flight from the airline, you’re still eligible for compensation. The key factor is when you reach your final destination. Your potential compensation is determined by two factors: The length of your flight The time difference between the scheduled and actual arrival Therefore, even if you arrive later than planned, you might still get some compensation. Refer to the following table to understand better: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not get any compensation. How to Claim Compensation from Jet2 It’s important to be aware of how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do: Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong. Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will do our best to get you your compensation. You only incur a fee if we win your case. Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you qualify for compensation. Which Jet2 Flights are Covered by EU261? The European Union’s laws for protecting air passengers are far-reaching. They cover all flights departing from an airport within an EU country and any flight coming into an airport in an EU member state provided the airline is based in the EU. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These regulations also include airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, within, or from Europe, you probably have these rights. It’s good to be aware of these laws – they’re in place to assist you if problems occur with your flight. They guarantee you’re not left on your own when your trip arrangements fall through. When You Are Not Entitled to Compensation Jet2 is not always at fault when flights are delayed or cancelled. Sometimes, things happen that the airline is powerless against, like severe weather conditions or unexpected problems. For example, if there’s a sudden storm, an airport emergency, or an air traffic control strike, Jet2 cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over. When these situations occur, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.