Coping with flight problems can be very annoying. However, the positive thing is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to understand these regulations. They can come in handy if your flight is disrupted.
Understanding your rights can make managing travel problems much easier. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get aid. EU laws guarantee airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to ask airline staff about these things if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Virgin Atlantic Flight Delay Compensation
Flight delays from Virgin Atlantic can be really annoying. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you land, not when you take off. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A brief trip won’t get you as much money as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Virgin Atlantic Flight Cancellation Compensation
Europe has regulations to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
Your potential compensation depends on two factors:
- The distance of your flight
- The delay in your arrival
As a result, even if the alternative flight is delayed, you might still get some compensation.
Check out the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Virgin Atlantic
It’s essential to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you are entitled to compensation.
Which Virgin Atlantic Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover any flight taking off from an airport within an EU country and every flight landing at an airport within an EU country provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s good to know about these laws – they exist to support you if something goes wrong with your flight. They ensure you’re not stranded when your travel plans fall through.
When You Are Not Entitled to Compensation
Virgin Atlantic isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like really bad weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Virgin Atlantic cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
10.07.202521:55 | Virgin Atlantic 3494 | Seattle (SEA) Pasco (PSC) | Delayed | Claim Refund |
10.07.202520:30 | Virgin Atlantic 5400 | Seattle (SEA) Anchorage (ANC) | Delayed | Claim Refund |
10.07.202520:30 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | Delayed | Claim Refund |
10.07.202520:20 | Virgin Atlantic 2362 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
10.07.202519:30 | Virgin Atlantic 3666 | Seattle (SEA) Salt Lake City (SLC) | Delayed | Claim Refund |
10.07.202518:20 | Virgin Atlantic 2685 | Atlanta (ATL) Seattle (SEA) | Delayed | Claim Refund |
10.07.202516:20 | Virgin Atlantic 5416 | Boise (BOI) Seattle (SEA) | Delayed | Claim Refund |
10.07.202516:10 | Virgin Atlantic 4675 | Santa Ana (SNA) Seattle (SEA) | Delayed | Claim Refund |
10.07.202516:00 | Virgin Atlantic 3987 | Paris (CDG) Seattle (SEA) | Delayed | Claim Refund |
10.07.202515:25 | Virgin Atlantic 1912 | Salt Lake City (SLC) Seattle (SEA) | Delayed | Claim Refund |
10.07.202513:57 | Virgin Atlantic 4768 | Atlanta (ATL) Seattle (SEA) | Delayed | Claim Refund |
10.07.202513:55 | Virgin Atlantic 3497 | Santa Ana (SNA) Seattle (SEA) | Delayed | Claim Refund |
10.07.202513:15 | Virgin Atlantic 4681 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
10.07.202513:10 | Virgin Atlantic 8582 | Mumbai (BOM) Kanpur (KNU) | Delayed | Claim Refund |
10.07.202511:55 | Virgin Atlantic 2070 | Denver (DEN) Seattle (SEA) | Delayed | Claim Refund |
10.07.202511:45 | Virgin Atlantic 3788 | Seattle (SEA) Las Vegas (LAS) | Delayed | Claim Refund |
10.07.202511:30 | Virgin Atlantic 3412 | Eugene (EUG) Seattle (SEA) | Delayed | Claim Refund |
10.07.202510:25 | Virgin Atlantic 6801 | Paris (CDG) Seattle (SEA) | Delayed | Claim Refund |
10.07.202507:20 | Virgin Atlantic 1612 | Seattle (SEA) Denver (DEN) | Delayed | Claim Refund |
09.07.202522:05 | Virgin Atlantic 1903 | Seattle (SEA) San Francisco (SFO) | Delayed | Claim Refund |
09.07.202521:50 | Virgin Atlantic 5280 | Minneapolis (MSP) Minot (MOT) | Delayed | Claim Refund |
09.07.202520:30 | Virgin Atlantic 5400 | Seattle (SEA) Anchorage (ANC) | Delayed | Claim Refund |
09.07.202520:30 | Virgin Atlantic 2684 | Atlanta (ATL) Seattle (SEA) | Delayed | Claim Refund |
09.07.202520:30 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | Delayed | Claim Refund |
09.07.202520:20 | Virgin Atlantic 2362 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
09.07.202519:59 | Virgin Atlantic 3071 | Los Angeles (LAX) Seattle (SEA) | Delayed | Claim Refund |
09.07.202519:30 | Virgin Atlantic 3326 | Seattle (SEA) Phoenix (PHX) | Delayed | Claim Refund |
09.07.202519:10 | Virgin Atlantic 5523 | Seoul (ICN) Sydney (SYD) | Delayed | Claim Refund |
09.07.202519:00 | Virgin Atlantic 5505 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
09.07.202518:50 | Virgin Atlantic 3243 | Boston (BOS) Seattle (SEA) | Delayed | Claim Refund |
09.07.202518:20 | Virgin Atlantic 2685 | Atlanta (ATL) Seattle (SEA) | Delayed | Claim Refund |
09.07.202517:45 | Virgin Atlantic 5177 | Portland (PDX) Seattle (SEA) | Delayed | Claim Refund |
09.07.202517:10 | Virgin Atlantic 1910 | Salt Lake City (SLC) Seattle (SEA) | Delayed | Claim Refund |
09.07.202516:50 | Virgin Atlantic 1904 | San Francisco (SFO) Seattle (SEA) | Delayed | Claim Refund |
09.07.202516:35 | Virgin Atlantic 2200 | New York (JFK) Seattle (SEA) | Delayed | Claim Refund |
09.07.202516:25 | Virgin Atlantic 2686 | Atlanta (ATL) Seattle (SEA) | Delayed | Claim Refund |
09.07.202515:59 | Virgin Atlantic 2397 | Seattle (SEA) Honolulu (HNL) | Delayed | Claim Refund |
09.07.202515:58 | Virgin Atlantic 4493 | Atlanta (ATL) Chicago (ECP) | Delayed | Claim Refund |
09.07.202513:57 | Virgin Atlantic 1949 | Atlanta (ATL) Seattle (SEA) | Delayed | Claim Refund |
09.07.202513:25 | Virgin Atlantic 1818 | Salt Lake City (SLC) Seattle (SEA) | Delayed | Claim Refund |
09.07.202510:25 | Virgin Atlantic 6801 | Paris (CDG) Seattle (SEA) | Delayed | Claim Refund |
09.07.202510:20 | Virgin Atlantic 3944 | Amsterdam (AMS) Seattle (SEA) | Delayed | Claim Refund |
09.07.202508:20 | Virgin Atlantic 7803 | Sao Paulo (GRU) Sao Paulo (CNF) | Delayed | Claim Refund |
09.07.202507:50 | Virgin Atlantic 7807 | Sao Paulo (GRU) Recife (REC) | Delayed | Claim Refund |
09.07.202507:45 | Virgin Atlantic 7802 | Sao Paulo (GRU) Porto Alegre (POA) | Delayed | Claim Refund |
09.07.202507:30 | Virgin Atlantic 7811 | Sao Paulo (GRU) Vitoria (VIX) | Cancelled | Claim Refund |
08.07.202522:52 | Virgin Atlantic 2644 | Atlanta (ATL) Omaha (OMA) | Delayed | Claim Refund |
08.07.202522:50 | Virgin Atlantic 1995 | New York (JFK) Buffalo (BUF) | Cancelled | Claim Refund |
08.07.202521:41 | Virgin Atlantic 1605 | Detroit (DTW) Nashville (BNA) | Delayed | Claim Refund |
08.07.202521:40 | Virgin Atlantic 1785 | Detroit (DTW) Toronto (YYZ) | Delayed | Claim Refund |
08.07.202521:40 | Virgin Atlantic 3424 | Lihue (LIH) Seattle (SEA) | Delayed | Claim Refund |
08.07.202521:30 | Virgin Atlantic 3421 | Seattle (SEA) Eugene (EUG) | Delayed | Claim Refund |
08.07.202521:30 | Virgin Atlantic 2017 | Detroit (DTW) Norfolk (ORF) | Delayed | Claim Refund |
08.07.202521:25 | Virgin Atlantic 1829 | Detroit (DTW) Greensboro (GSO) | Delayed | Claim Refund |
08.07.202520:59 | Virgin Atlantic 1743 | Detroit (DTW) San Diego (SAN) | Delayed | Claim Refund |
08.07.202520:20 | Virgin Atlantic 1745 | Detroit (DTW) Seattle (SEA) | Delayed | Claim Refund |
08.07.202520:15 | Virgin Atlantic 2431 | Detroit (DTW) Green Bay (GRB) | Delayed | Claim Refund |
08.07.202520:00 | Virgin Atlantic 1695 | Detroit (DTW) Indianapolis (IND) | Delayed | Claim Refund |
08.07.202520:00 | Virgin Atlantic 1719 | Detroit (DTW) Memphis (MEM) | Delayed | Claim Refund |
08.07.202519:59 | Virgin Atlantic 1661 | Detroit (DTW) Louisville (SDF) | Delayed | Claim Refund |
08.07.202519:59 | Virgin Atlantic 1661 | Detroit (DTW) Louisville (SDF) | Delayed | Claim Refund |
08.07.202519:59 | Virgin Atlantic 4614 | Buffalo (BUF) New York (JFK) | Cancelled | Claim Refund |
08.07.202519:59 | Virgin Atlantic 2101 | Seattle (SEA) Bozeman (BZN) | Delayed | Claim Refund |
08.07.202519:50 | Virgin Atlantic 2910 | Detroit (DTW) Charleston (CHS) | Delayed | Claim Refund |
08.07.202519:45 | Virgin Atlantic 1629 | Detroit (DTW) Des Moines (DSM) | Delayed | Claim Refund |
08.07.202519:45 | Virgin Atlantic 1951 | Seattle (SEA) Spokane (GEG) | Delayed | Claim Refund |
08.07.202518:20 | Virgin Atlantic 9467 | Chennai (MAA) Mumbai (BOM) | Delayed | Claim Refund |
08.07.202518:00 | Virgin Atlantic 3136 | Atlanta (ATL) Chicago (ECP) | Delayed | Claim Refund |
08.07.202518:00 | Virgin Atlantic 2102 | Seattle (SEA) Denver (DEN) | Delayed | Claim Refund |
08.07.202517:45 | Virgin Atlantic 5468 | Vancouver (YVR) Seattle (SEA) | Delayed | Claim Refund |
08.07.202517:40 | Virgin Atlantic 1765 | Detroit (DTW) Buffalo (BUF) | Delayed | Claim Refund |
08.07.202517:35 | Virgin Atlantic 9128 | Hyderabad (HYD) Mumbai (BOM) | Delayed | Claim Refund |
08.07.202517:15 | Virgin Atlantic 4609 | New York (JFK) Buffalo (BUF) | Cancelled | Claim Refund |
08.07.202516:45 | Virgin Atlantic 6956 | Amsterdam (AMS) Bristol (BRS) | Delayed | Claim Refund |
08.07.202516:44 | Virgin Atlantic 1611 | Detroit (DTW) Atlanta (ATL) | Delayed | Claim Refund |
08.07.202516:40 | Virgin Atlantic 9452 | Chennai (MAA) Mumbai (BOM) | Delayed | Claim Refund |
08.07.202516:35 | Virgin Atlantic 8569 | Mumbai (BOM) Chandigarh (IXC) | Delayed | Claim Refund |
08.07.202516:35 | Virgin Atlantic 2200 | New York (JFK) Seattle (SEA) | Delayed | Claim Refund |
08.07.202516:33 | Virgin Atlantic 2117 | Atlanta (ATL) Buffalo (BUF) | Delayed | Claim Refund |
08.07.202516:15 | Virgin Atlantic 9174 | Indore (IDR) Mumbai (BOM) | Delayed | Claim Refund |
08.07.202516:10 | Virgin Atlantic 4675 | Santa Ana (SNA) Seattle (SEA) | Delayed | Claim Refund |
08.07.202516:05 | Virgin Atlantic 8573 | Mumbai (BOM) Mangalore (IXE) | Delayed | Claim Refund |
08.07.202516:00 | Virgin Atlantic 8632 | Kolkata (CCU) Mumbai (BOM) | Delayed | Claim Refund |
08.07.202515:53 | Virgin Atlantic 4608 | Buffalo (BUF) New York (JFK) | Cancelled | Claim Refund |
08.07.202515:35 | Virgin Atlantic 8592 | Mumbai (BOM) Chennai (MAA) | Delayed | Claim Refund |
08.07.202515:35 | Virgin Atlantic 4634 | San Diego (SAN) Seattle (SEA) | Delayed | Claim Refund |
08.07.202515:15 | Virgin Atlantic 4514 | Atlanta (ATL) Chicago (XNA) | Delayed | Claim Refund |
08.07.202514:14 | Virgin Atlantic 2939 | South Bend (SBN) Detroit (DTW) | Delayed | Claim Refund |
08.07.202513:45 | Virgin Atlantic 6951 | Bristol (BRS) Amsterdam (AMS) | Delayed | Claim Refund |
08.07.202513:45 | Virgin Atlantic 1902 | San Francisco (SFO) Seattle (SEA) | Delayed | Claim Refund |
08.07.202513:45 | Virgin Atlantic 8596 | Mumbai (BOM) Chennai (MAA) | Delayed | Claim Refund |
08.07.202513:30 | Virgin Atlantic 8629 | Kolkata (CCU) Mumbai (BOM) | Delayed | Claim Refund |
08.07.202513:30 | Virgin Atlantic 6800 | Seattle (SEA) Paris (CDG) | Cancelled | Claim Refund |
08.07.202513:29 | Virgin Atlantic 3148 | New York (JFK) Buffalo (BUF) | Delayed | Claim Refund |
08.07.202513:15 | Virgin Atlantic 4681 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
08.07.202512:55 | Virgin Atlantic 6955 | Amsterdam (AMS) Bristol (BRS) | Delayed | Claim Refund |
08.07.202512:53 | Virgin Atlantic 4113 | Chicago (XNA) Atlanta (ATL) | Delayed | Claim Refund |
08.07.202512:15 | Virgin Atlantic 1935 | Seattle (SEA) Los Angeles (LAX) | Delayed | Claim Refund |
08.07.202511:55 | Virgin Atlantic 2070 | Denver (DEN) Seattle (SEA) | Delayed | Claim Refund |
08.07.202511:15 | Virgin Atlantic 1911 | Seattle (SEA) Salt Lake City (SLC) | Delayed | Claim Refund |
