Aegean Airlines Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Handling flight problems can be very annoying. However, the good news is that the European Union has laws to help travelers when things get messed up. If you’re taking a plane in the EU, it’s smart to know about these protections. They can help you out if your flight is disrupted.

Being aware of your options can make managing travel complications much easier. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

If your flight faces disruptions in the European Union, you’ll get help. EU laws guarantee airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Refreshments and snacks
  • Accommodation if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also receive:

  • A refund
  • A different flight option
  • Compensation to make up for the trouble

Remember to ask airline representatives about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.

Aegean Airlines Flight Delay Compensation

Travel setbacks from Aegean Airlines can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What is important is when you land, not when you depart. So monitor your arrival time if you want to seek compensation.

How much you get depends on the length of your journey. A short flight won’t be compensated as highly as a long one, even if they’re both delayed for the same duration.

Interested in learning exactly how much you could get? Take a look at the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Aegean Airlines Flight Cancellation Compensation

Europe has regulations to protect you if your flight gets cancelled. Here’s what you should know:

In the event of a flight cancellation less than two weeks before your planned travel date, you may be entitled to compensation up to €600. But there’s a catch – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel.

The carrier can bypass compensation if they offer you a new flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept an alternative flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.

Your potential compensation is based on two factors:

  1. The length of your flight
  2. How late you arrive

Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.

Refer to the table below to see more details:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to compensation.

How to Claim Compensation from Aegean Airlines

It’s essential to be aware of the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:

  • Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to get you your compensation. You only pay us if we win your case.

Keep in mind that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational reasons or technical issues, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you are entitled to compensation.

Which Aegean Airlines Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are far-reaching. They cover all flights departing from a European Union member state airport and any flight coming into an airport in an EU member state when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also apply to airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s good to be aware of these regulations – they exist to help you if something goes wrong with your flight. They guarantee you’re not abandoned when your trip arrangements fall through.

When You Are Not Entitled to Compensation

Aegean Airlines isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, things happen that the airline can’t control, like severe weather conditions or unexpected problems.

For instance, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Aegean Airlines is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these things happen, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties occur.

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