Dealing with flight issues can be really frustrating. However, the good news is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to understand these protections. They can help you out if your flight goes off course.
Understanding your rights can make handling travel complications much easier. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s help available in the case of a flight disruption. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to ask airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Sky Express Flight Delay Compensation
Travel setbacks from Sky Express can be really annoying. However there’s a bright side: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you land, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed equally.
Curious about exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Sky Express Flight Cancellation Compensation
The EU has laws to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled within two weeks of your planned travel date, you may be entitled to compensation up to €600. But there’s a catch – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
How much money you might get is based on two things:
- How far you’re flying
- How late you arrive
So, even if the new flight doesn’t get there on time, you might still get some compensation.
Look at the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Sky Express
It’s important to know how to request the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or technical issues, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you have a right to compensation.
Which Sky Express Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They cover all flights departing from a European Union member state airport and to all flights arriving at an airport within an EU country when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you likely have these rights. It’s good to be aware of these regulations – they’re there to help you if something goes wrong with your flight. They guarantee you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
Sky Express isn’t always at fault when flights are delayed or cancelled. Sometimes, events occur that the airline has no control over, like really bad weather or unforeseen issues.
For instance, if there’s a sudden storm, an emergency at the airport, or an air traffic control strike, Sky Express cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
14.07.202506:30 | Sky Express 30 | Athens (ATH) Kalymnos Island (JKL) | Delayed | Claim Refund |
13.07.202517:15 | Sky Express 451 | Ikaria Island (JIK) Athens (ATH) | Delayed | Claim Refund |
13.07.202515:50 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
13.07.202510:05 | Sky Express 20 | Athens (ATH) Syros Island (JSY) | Delayed | Claim Refund |
12.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
11.07.202519:20 | Sky Express 822 | Athens (ATH) Rome (FCO) | Delayed | Claim Refund |
11.07.202519:05 | Sky Express 476 | Athens (ATH) Paros (PAS) | Delayed | Claim Refund |
11.07.202518:25 | Sky Express 392 | Athens (ATH) Thessaloniki (SKG) | Delayed | Claim Refund |
11.07.202518:00 | Sky Express 680 | Athens (ATH) Sofia (SOF) | Delayed | Claim Refund |
11.07.202516:55 | Sky Express 690 | Athens (ATH) Tirana (TIA) | Delayed | Claim Refund |
11.07.202516:30 | Sky Express 352 | Athens (ATH) Santorini (Thira) (JTR) | Delayed | Claim Refund |
11.07.202516:00 | Sky Express 770 | Athens (ATH) Warsaw (WAW) | Delayed | Claim Refund |
11.07.202515:00 | Sky Express 406 | Athens (ATH) Naxos (JNX) | Delayed | Claim Refund |
11.07.202514:45 | Sky Express 222 | Athens (ATH) Kos (KGS) | Delayed | Claim Refund |
11.07.202514:40 | Sky Express 232 | Athens (ATH) Mikonos (JMK) | Delayed | Claim Refund |
11.07.202513:30 | Sky Express 348 | Athens (ATH) Santorini (Thira) (JTR) | Delayed | Claim Refund |
10.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
10.07.202513:45 | Sky Express 521 | Skiros (SKU) Thessaloniki (SKG) | Delayed | Claim Refund |
10.07.202512:30 | Sky Express 520 | Thessaloniki (SKG) Skiros (SKU) | Delayed | Claim Refund |
09.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
09.07.202510:05 | Sky Express 20 | Athens (ATH) Syros Island (JSY) | Delayed | Claim Refund |
08.07.202518:15 | Sky Express 440 | Athens (ATH) Kithira (KIT) | Delayed | Claim Refund |
08.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
08.07.202516:30 | Sky Express 8250 | Heraklion (HER) Brussels (BRU) | Delayed | Claim Refund |
08.07.202515:35 | Sky Express 415 | Milos (MLO) Athens (ATH) | Delayed | Claim Refund |
08.07.202514:30 | Sky Express 414 | Athens (ATH) Milos (MLO) | Delayed | Claim Refund |
08.07.202514:25 | Sky Express 861 | Frankfurt (FRA) Athens (ATH) | Delayed | Claim Refund |
08.07.202514:05 | Sky Express 411 | Milos (MLO) Athens (ATH) | Delayed | Claim Refund |
08.07.202512:30 | Sky Express 520 | Thessaloniki (SKG) Skiros (SKU) | Delayed | Claim Refund |
08.07.202510:45 | Sky Express 800 | Athens (ATH) Brussels (BRU) | Delayed | Claim Refund |
08.07.202509:50 | Sky Express 420 | Athens (ATH) Zakinthos (ZTH) | Delayed | Claim Refund |
07.07.202520:55 | Sky Express 216 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
07.07.202520:10 | Sky Express 951 | Paris (CDG) Heraklion (HER) | Delayed | Claim Refund |
07.07.202519:40 | Sky Express 3221 | Billund (BLL) Heraklion (HER) | Delayed | Claim Refund |
07.07.202519:30 | Sky Express 561 | Heraklion (HER) Thessaloniki (SKG) | Delayed | Claim Refund |
07.07.202517:45 | Sky Express 214 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
07.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
07.07.202516:00 | Sky Express 890 | Athens (ATH) Dusseldorf (DUS) | Delayed | Claim Refund |
07.07.202514:10 | Sky Express 562 | Thessaloniki (SKG) Heraklion (HER) | Delayed | Claim Refund |
07.07.202514:05 | Sky Express 801 | Brussels (BRU) Athens (ATH) | Delayed | Claim Refund |
07.07.202511:20 | Sky Express 41 | Zakinthos (ZTH) Kefalonia (EFL) | Delayed | Claim Refund |
07.07.202510:45 | Sky Express 851 | Brussels (BRU) Heraklion (HER) | Delayed | Claim Refund |
07.07.202503:25 | Sky Express 620 | Larnaca (LCA) Heraklion (HER) | Delayed | Claim Refund |
06.07.202523:50 | Sky Express 218 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
06.07.202522:10 | Sky Express 560 | Thessaloniki (SKG) Heraklion (HER) | Delayed | Claim Refund |
06.07.202521:15 | Sky Express 101 | Rhodes (RHO) Heraklion (HER) | Delayed | Claim Refund |
06.07.202519:30 | Sky Express 981 | Lille (LIL) Heraklion (HER) | Delayed | Claim Refund |
06.07.202515:50 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
06.07.202514:30 | Sky Express 414 | Athens (ATH) Milos (MLO) | Delayed | Claim Refund |
06.07.202513:25 | Sky Express 411 | Milos (MLO) Athens (ATH) | Delayed | Claim Refund |
06.07.202512:20 | Sky Express 410 | Athens (ATH) Milos (MLO) | Delayed | Claim Refund |
06.07.202511:15 | Sky Express 891 | Dusseldorf (DUS) Athens (ATH) | Delayed | Claim Refund |
06.07.202508:45 | Sky Express 4500 | Kos (KGS) Billund (BLL) | Delayed | Claim Refund |
05.07.202520:55 | Sky Express 216 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
05.07.202520:50 | Sky Express 101 | Rhodes (RHO) Heraklion (HER) | Delayed | Claim Refund |
05.07.202519:40 | Sky Express 424 | Athens (ATH) Zakinthos (ZTH) | Delayed | Claim Refund |
05.07.202518:45 | Sky Express 961 | Lyon (LYS) Heraklion (HER) | Delayed | Claim Refund |
05.07.202517:25 | Sky Express 214 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
05.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
05.07.202516:45 | Sky Express 422 | Athens (ATH) Zakinthos (ZTH) | Delayed | Claim Refund |
05.07.202510:45 | Sky Express 5703 | Berlin (NRN) Heraklion (HER) | Delayed | Claim Refund |
05.07.202510:45 | Sky Express 800 | Athens (ATH) Brussels (BRU) | Delayed | Claim Refund |
05.07.202510:45 | Sky Express 851 | Brussels (BRU) Heraklion (HER) | Delayed | Claim Refund |
05.07.202509:50 | Sky Express 420 | Athens (ATH) Zakinthos (ZTH) | Delayed | Claim Refund |
05.07.202508:55 | Sky Express 419 | Milos (MLO) Athens (ATH) | Delayed | Claim Refund |
04.07.202517:25 | Sky Express 214 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
04.07.202515:50 | Sky Express 40 | Kefalonia (EFL) Zakinthos (ZTH) | Delayed | Claim Refund |
04.07.202510:45 | Sky Express 800 | Athens (ATH) Brussels (BRU) | Delayed | Claim Refund |
04.07.202510:35 | Sky Express 890 | Athens (ATH) Dusseldorf (DUS) | Delayed | Claim Refund |
04.07.202510:05 | Sky Express 20 | Athens (ATH) Syros Island (JSY) | Delayed | Claim Refund |
04.07.202508:40 | Sky Express 211 | Heraklion (HER) Athens (ATH) | Delayed | Claim Refund |
04.07.202507:10 | Sky Express 210 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
04.07.202506:00 | Sky Express 4716 | Heraklion (HER) Timisoara (TSR) | Delayed | Claim Refund |
03.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
03.07.202510:45 | Sky Express 800 | Athens (ATH) Brussels (BRU) | Delayed | Claim Refund |
03.07.202510:15 | Sky Express 562 | Thessaloniki (SKG) Heraklion (HER) | Delayed | Claim Refund |
03.07.202508:40 | Sky Express 211 | Heraklion (HER) Athens (ATH) | Delayed | Claim Refund |
02.07.202520:55 | Sky Express 216 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
02.07.202520:00 | Sky Express 561 | Heraklion (HER) Thessaloniki (SKG) | Delayed | Claim Refund |
02.07.202519:35 | Sky Express 3211 | Copenhagen (CPH) Heraklion (HER) | Delayed | Claim Refund |
02.07.202518:50 | Sky Express 215 | Heraklion (HER) Athens (ATH) | Delayed | Claim Refund |
02.07.202518:00 | Sky Express 620 | Larnaca (LCA) Heraklion (HER) | Delayed | Claim Refund |
02.07.202517:25 | Sky Express 214 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
02.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
02.07.202513:00 | Sky Express 821 | Rome (FCO) Athens (ATH) | Delayed | Claim Refund |
02.07.202510:05 | Sky Express 20 | Athens (ATH) Syros Island (JSY) | Delayed | Claim Refund |
02.07.202507:00 | Sky Express 280 | Athens (ATH) Rhodes (RHO) | Delayed | Claim Refund |
02.07.202500:40 | Sky Express 4910 | Heraklion (HER) Chisinau (RMO) | Delayed | Claim Refund |
01.07.202519:00 | Sky Express 440 | Athens (ATH) Kithira (KIT) | Delayed | Claim Refund |
01.07.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
01.07.202514:30 | Sky Express 4811 | Suceava (SCV) Heraklion (HER) | Delayed | Claim Refund |
01.07.202512:30 | Sky Express 212 | Athens (ATH) Heraklion (HER) | Delayed | Claim Refund |
01.07.202511:20 | Sky Express 951 | Paris (CDG) Heraklion (HER) | Delayed | Claim Refund |
01.07.202510:45 | Sky Express 800 | Athens (ATH) Brussels (BRU) | Delayed | Claim Refund |
01.07.202509:00 | Sky Express 562 | Thessaloniki (SKG) Heraklion (HER) | Delayed | Claim Refund |
30.06.202519:40 | Sky Express 3221 | Billund (BLL) Heraklion (HER) | Delayed | Claim Refund |
30.06.202519:15 | Sky Express 891 | Dusseldorf (DUS) Athens (ATH) | Delayed | Claim Refund |
30.06.202519:05 | Sky Express 412 | Athens (ATH) Milos (MLO) | Delayed | Claim Refund |
30.06.202516:45 | Sky Express 450 | Athens (ATH) Ikaria Island (JIK) | Delayed | Claim Refund |
30.06.202516:00 | Sky Express 3220 | Heraklion (HER) Billund (BLL) | Delayed | Claim Refund |
