EasyJet Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Handling flight disruptions can be very annoying. However, the bright side is that the European Union has laws to assist travelers when things get messed up. If you’re flying in the EU, it’s smart to be aware of these regulations. They can help you out if your flight gets messed up.

Knowing what you’re entitled to can make managing travel complications much easier. While it won’t make your flight go any faster, it can help you feel less stressed when things get disrupted.

Passenger Rights under EU Regulation 261/2004

If your flight faces disruptions in the European Union, you’ll get support. EU laws ensure airlines take care of their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Refreshments and snacks
  • A hotel room if you’re stuck overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the trouble

Don’t forget to inquire with airline representatives about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.

EasyJet Flight Delay Compensation

Delays with flights from EasyJet can be very frustrating. However there’s a bright side: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you land, not when you take off. So keep an eye on your arrival time if you want to seek compensation.

How much you get depends on the length of your journey. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed equally.

Want to know exactly how much you could get? Check out the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

EasyJet Flight Cancellation Compensation

Europe has regulations to assist you in case of flight cancellation. Here’s what you should know:

If your flight gets cancelled less than two weeks before you’re supposed to leave, you might get compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that doesn’t mess up your plans too much.

The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept an alternative flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.

Your potential compensation is determined by a couple of points:

  1. The distance of your flight
  2. How late you arrive

As a result, even if the new flight doesn’t get there on time, you might still get some compensation.

Refer to the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you may not receive any compensation.

How to Claim Compensation from EasyJet

It’s essential to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:

  • Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.

Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you qualify for compensation.

Which EasyJet Flights are Covered by EU261?

The EU’s air passenger protection laws have a wide-ranging scope. They cover all flights departing from an airport in an EU member state and every flight landing at an airport within an EU country provided the airline is based in the EU.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also apply to airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, from, or within Europe, you likely have these rights. It’s good to understand these regulations – they exist to assist you if issues arise with your flight. They guarantee you’re not abandoned when your travel plans don’t work out.

When You Are Not Entitled to Compensation

EasyJet is not always at fault when flights are delayed or cancelled. Sometimes, situations arise that the airline has no control over, like extreme weather or unforeseen issues.

For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or air traffic controllers go on strike, EasyJet isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these events take place, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.

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