Atlantic Airways Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Dealing with flight disruptions can be quite upsetting. However, the good news is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to know about these protections. They can come in handy if your flight is disrupted.

Knowing what you’re entitled to can make dealing with travel complications much easier. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

If your flight encounters issues in the European Union, you’ll get aid. EU laws ensure airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Food and drinks
  • A hotel room if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:

  • A refund
  • An alternative flight
  • Compensation to make up for the inconvenience

Don’t forget to ask airline representatives about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.

Atlantic Airways Flight Delay Compensation

Travel setbacks from Atlantic Airways can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could get up to €600 per person. What is important is when you arrive, not when you take off. So monitor your arrival time if you want to seek compensation.

How much you get depends on the length of your journey. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed equally.

Want to know exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Atlantic Airways Flight Cancellation Compensation

Europe has laws to help you if your flight is cancelled. Here’s the important information:

If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. However, there’s a condition – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule.

The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept a different flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.

Your potential compensation is based on a couple of points:

  1. The length of your flight
  2. The delay in your arrival

Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.

Refer to the following table for more information:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you may not receive any compensation.

How to Claim Compensation from Atlantic Airways

It’s essential to understand how to request the compensation you deserve under EU Regulation 261/2004. Here’s the process:

  • Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  • Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will make every effort to get you your compensation. You only pay us if we win your case.

Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you qualify for compensation.

Which Atlantic Airways Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are comprehensive in scope. They cover all flights departing from an airport within an EU country and any flight coming into an airport within an EU country if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also apply to airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline within, to, or from Europe, you likely have these rights. It’s good to understand these laws – they’re in place to assist you if problems occur with your flight. They guarantee you’re not left on your own when your trip arrangements don’t work out.

When You Are Not Entitled to Compensation

Atlantic Airways is not always at fault when flights are delayed or cancelled. Sometimes, events occur that the airline can’t control, like really bad weather or unforeseen issues.

For instance, if there’s unexpected severe weather, an urgent situation at the airport, or a strike by air traffic controllers, Atlantic Airways isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these events take place, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.

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