Dealing with flight issues can be very annoying. However, the good news is that the European Union has laws to help travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to understand these regulations. They can come in handy if your flight is disrupted.
Knowing what you’re entitled to can make dealing with travel issues a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Don’t forget to inquire with airline workers about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
EasyJet Flight Delay Compensation
Delays with flights from EasyJet can be very frustrating. However there’s some good news: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you arrive, not when you leave. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on how far you’re flying. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
EasyJet Flight Cancellation Compensation
The European Union has regulations to assist you if your flight is cancelled. Here’s what you need to know:
If your flight gets cancelled within two weeks of your scheduled departure, you could be eligible for compensation up to €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
How much money you might get is determined by a couple of points:
- How far you’re flying
- The delay in your arrival
As a result, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Check out the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from EasyJet
It’s crucial to know how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational issues or mechanical problems, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you have a right to compensation.
Which EasyJet Flights are Covered by EU261?
The EU’s air passenger protection laws are far-reaching. They apply to every flight leaving an airport within an EU country and every flight landing at an airport within an EU country when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s important to know about these regulations – they’re in place to assist you if issues arise with your flight. They make sure you’re not abandoned when your trip arrangements fall through.
When You Are Not Entitled to Compensation
EasyJet isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, events occur that the airline is powerless against, like really bad weather or unexpected problems.
For example, if there’s unexpected severe weather, an emergency at the airport, or an air traffic control strike, EasyJet cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues come up.