Delayed and cancelled flights are the most frequent problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations in which passengers are eligible for compensation and assistance during flight disruption.
In this article, you will find everything you need to know about European Union Regulation 261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU 261, passengers arriving at Antalya Airport from EU countries or departing from Antalya Airport to anywhere on flights operated by EU-based airlines have specific rights. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.
Antalya Airport Flight Delay Compensation
Flyers experiencing flight delays at Antalya Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.
Antalya Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Antalya Airport, according to EU 261/2004, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even when you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the flight distance and the length of the delay. You can refer to the table below to figure out the amount of compensation you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Antalya Airport Flights are Covered by EU261?
Although Antalya Airport is not within the EU, EU Regulation 261/2004 could still cover some flights. Travelers arriving at Antalya Airport from EU countries or departing from Antalya Airport to anywhere on flights operated by airlines from the EU are protected by EU 261/2004.
Therefore, despite their geographic location outside the EU, certain flights departing from Antalya Airport may be subject to European regulations if they are operated by airlines from the European Union.
Itinerary | EU Airline | Non-EU Airline |
Departures from Antalya Airport to anywhere | Yes | No |
Arrivals at Antalya Airport from inside the EU | Yes | No |
Arrivals at Antalya Airport from outside the EU | No | No |
How to Claim Compensation from Antalya Airport
Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Antalya Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
19.04.202508:35 | SunExpress 300 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
17.04.202515:15 | Corendon Air 4543 | Antalya (LTAI) Laage (ETNL) | delayed | Refunds |
17.04.202508:05 | Pegasus 1873 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
13.04.202519:40 | Pegasus 1875 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
13.04.202516:10 | Pegasus 1502 | Antalya (LTAI) John Paul II Balice International (EPKK) | delayed | Refunds |
13.04.202509:00 | SunExpress 5520 | Antalya (LTAI) Liszt Ferenc International (LHBP) | delayed | Refunds |
13.04.202500:45 | Pegasus 230 | Antalya (LTAI) Astana (UACC) | delayed | Refunds |
12.04.202519:35 | Pegasus 1875 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
12.04.202515:30 | Mavi Gök Airlines 651 | Antalya (LTAI) Astana (UACC) | delayed | Refunds |
12.04.202508:10 | Pegasus 5077 | Antalya (LTAI) Aalborg (EKYT) | delayed | Refunds |
10.04.202508:35 | SunExpress 300 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
10.04.202500:45 | Pegasus 230 | Antalya (LTAI) Astana (UACC) | delayed | Refunds |
08.04.202518:20 | SunExpress 310 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
07.04.202508:35 | SunExpress 300 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
06.04.202519:00 | Southwind Airlines 11 | Antalya (LTAI) Sheremetyevo International (UUEE) | delayed | Refunds |
06.04.202518:10 | Southwind Airlines 1001 | Antalya (LTAI) Sheremetyevo International (UUEE) | delayed | Refunds |
06.04.202507:50 | Pegasus 1873 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
04.04.202512:05 | Tailwind Airlines 1871 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
03.04.202518:40 | Pegasus 1875 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
03.04.202507:45 | Pegasus 1830 | Antalya (LTAI) Erbil International (irbil Northwest) (ORER) | delayed | Refunds |
02.04.202508:35 | SunExpress 300 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
30.03.202520:15 | SunExpress 7292 | Antalya (LTAI) Adnan Menderes Airport (LTBJ) | delayed | Refunds |
30.03.202518:20 | SunExpress 310 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
30.03.202518:15 | SunExpress 9191 | Antalya (LTAI) Adnan Menderes Airport (LTBJ) | delayed | Refunds |
30.03.202506:50 | Pegasus 1873 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
29.03.202520:05 | Pegasus 7355 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
29.03.202515:35 | Pegasus 1872 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
29.03.202507:15 | Pegasus 1870 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
24.03.202513:55 | Pegasus 1872 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
23.03.202519:50 | SunExpress 7354 | Antalya (LTAI) Yenisehir (LTBR) | delayed | Refunds |
23.03.202509:40 | Corendon Air 7115 | Antalya (LTAI) Laage (ETNL) | delayed | Refunds |
22.03.202507:15 | Pegasus 1870 | Antalya (LTAI) Ercan (LCEN) | delayed | Refunds |
17.03.202520:35 | easyJet 6634 | Antalya (LTAI) Birmingham Airport (EGBB) | delayed | Refunds |
26.02.202511:10 | SunExpress 120 | Antalya (LTAI) Zurich (LSZH) | delayed | Refunds |
26.02.202511:10 | SWISS 4269 | Antalya (LTAI) Zurich (LSZH) | delayed | Refunds |