Delayed and cancelled flights are the most frequent issues faced by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 outlines the situations in which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will find everything you need to know about European Union Regulation 261 and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers traveling to or from Brussels Airport on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Brussels Airport Flight Delay Compensation
Flyers facing flight delays at Brussels Airport might be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it adheres to UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances beyond their control.
Brussels Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Brussels Airport, according to EU Regulation 261, flyers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the length of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Brussels Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Brussels Airport to anywhere | Yes | Yes |
| Arrivals at Brussels Airport from inside the EU | Yes | No |
| Arrivals at Brussels Airport from outside the EU | Yes | No |
How to Claim Compensation from Brussels Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Brussels Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
02.07.202512:35 | AJet 66 | Brussels Airport (BRU) Sabiha Gokcen (IST) | Delayed | Claim Refund |
02.07.202511:05 | Hainan Airlines 8541 | Brussels Airport (BRU) Hamburg Airport (HAM) | Delayed | Claim Refund |
02.07.202511:05 | Brussels Airlines 2623 | Brussels Airport (BRU) Hamburg Airport (HAM) | Delayed | Claim Refund |
02.07.202506:35 | Transavia 9061 | Brussels Airport (BRU) Sur Reina Sofia (TCI) | Delayed | Claim Refund |
01.07.202515:20 | Qantas 8184 | Brussels Airport (BRU) Chelsea Twr EY Bus Station (DXB) | Delayed | Claim Refund |
01.07.202515:20 | Emirates 184 | Brussels Airport (BRU) Chelsea Twr EY Bus Station (DXB) | Delayed | Claim Refund |
01.07.202515:20 | Icelandair 6010 | Brussels Airport (BRU) Chelsea Twr EY Bus Station (DXB) | Delayed | Claim Refund |
01.07.202512:15 | Brussels Airlines 357 | Brussels Airport (BRU) N?djili International (FIH) | Delayed | Claim Refund |
01.07.202512:15 | United Airlines 9980 | Brussels Airport (BRU) N?djili International (FIH) | Delayed | Claim Refund |
01.07.202512:15 | Air Canada 6328 | Brussels Airport (BRU) N?djili International (FIH) | Delayed | Claim Refund |
01.07.202512:00 | Brussels Airlines 3735 | Brussels Airport (BRU) Pablo Ruiz Picasso (AGP) | Delayed | Claim Refund |
01.07.202512:00 | Air Canada 6350 | Brussels Airport (BRU) Pablo Ruiz Picasso (AGP) | Delayed | Claim Refund |
01.07.202512:00 | Etihad Airways 7224 | Brussels Airport (BRU) Pablo Ruiz Picasso (AGP) | Delayed | Claim Refund |
01.07.202511:55 | Brussels Airlines 3131 | Brussels Airport (BRU) Fontanarossa (CTA) | Delayed | Claim Refund |
01.07.202511:50 | Air Canada 6318 | Brussels Airport (BRU) Douala (DLA) | Delayed | Claim Refund |
01.07.202511:50 | United Airlines 9906 | Brussels Airport (BRU) Douala (DLA) | Delayed | Claim Refund |
01.07.202511:50 | SWISS 4540 | Brussels Airport (BRU) Douala (DLA) | Delayed | Claim Refund |
01.07.202511:50 | Brussels Airlines 379 | Brussels Airport (BRU) Douala (DLA) | Delayed | Claim Refund |
01.07.202511:30 | United Airlines 9922 | Brussels Airport (BRU) Ouagadougou (OUA) | Delayed | Claim Refund |
01.07.202511:30 | SWISS 4531 | Brussels Airport (BRU) Ouagadougou (OUA) | Delayed | Claim Refund |
01.07.202511:30 | Air Canada 6322 | Brussels Airport (BRU) Ouagadougou (OUA) | Delayed | Claim Refund |
01.07.202511:30 | Lufthansa 5543 | Brussels Airport (BRU) Ouagadougou (OUA) | Delayed | Claim Refund |
01.07.202511:30 | Brussels Airlines 301 | Brussels Airport (BRU) Ouagadougou (OUA) | Delayed | Claim Refund |
01.07.202511:25 | Aegean Airlines 539 | Brussels Airport (BRU) Macedonia International (SKG) | Delayed | Claim Refund |
01.07.202511:15 | Aegean Airlines 621 | Brussels Airport (BRU) () | Delayed | Claim Refund |
01.07.202511:15 | SWISS 3010 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
01.07.202511:15 | Lufthansa 8854 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
01.07.202511:15 | SAS 8459 | Brussels Airport (BRU) () | Delayed | Claim Refund |
01.07.202511:15 | Air Canada 3196 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
01.07.202511:15 | Brussels Airlines 8807 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
01.07.202511:15 | Brussels Airlines 6501 | Brussels Airport (BRU) () | Delayed | Claim Refund |
01.07.202511:15 | United Airlines 995 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
01.07.202511:15 | Austrian 7755 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
01.07.202511:05 | Ryanair 2928 | Brussels Airport (BRU) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
01.07.202511:00 | Brussels Airlines 3617 | Brussels Airport (BRU) () | Delayed | Claim Refund |
01.07.202511:00 | Air Canada 6368 | Brussels Airport (BRU) St-Exupéry (LYS) | Delayed | Claim Refund |
01.07.202511:00 | Hainan Airlines 8562 | Brussels Airport (BRU) St-Exupéry (LYS) | Delayed | Claim Refund |
01.07.202511:00 | Etihad Airways 7243 | Brussels Airport (BRU) () | Delayed | Claim Refund |
01.07.202511:00 | Etihad Airways 7232 | Brussels Airport (BRU) St-Exupéry (LYS) | Delayed | Claim Refund |
01.07.202511:00 | Air Canada 6365 | Brussels Airport (BRU) () | Delayed | Claim Refund |
01.07.202511:00 | United Airlines 9959 | Brussels Airport (BRU) St-Exupéry (LYS) | Delayed | Claim Refund |
01.07.202511:00 | Air Baltic 3587 | Brussels Airport (BRU) St-Exupéry (LYS) | Delayed | Claim Refund |
01.07.202510:30 | Brussels Airlines 3811 | Brussels Airport (BRU) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
01.07.202510:30 | Etihad Airways 7235 | Brussels Airport (BRU) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
01.07.202510:30 | Air Canada 6312 | Brussels Airport (BRU) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
01.07.202510:30 | TAP Air Portugal 6781 | Brussels Airport (BRU) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
01.07.202509:50 | Brussels Airlines 6001 | Brussels Airport (BRU) Vienna International (VIE) | Delayed | Claim Refund |
01.07.202509:50 | Air India 8434 | Brussels Airport (BRU) Vienna International (VIE) | Delayed | Claim Refund |
01.07.202509:35 | Air Baltic 3697 | Brussels Airport (BRU) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
01.07.202509:35 | Hainan Airlines 8547 | Brussels Airport (BRU) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
01.07.202509:35 | Etihad Airways 7211 | Brussels Airport (BRU) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
01.07.202507:05 | Brussels Airlines 3629 | Brussels Airport (BRU) Charles De Gaulle (PAR) | Delayed | Claim Refund |
01.07.202506:50 | empty | Brussels Airport (BRU) Shuangliu (CTU) | Delayed | Claim Refund |
01.07.202506:25 | United Airlines 9943 | Brussels Airport (BRU) Charles De Gaulle (PAR) | Delayed | Claim Refund |
01.07.202506:10 | TUIfly 2751 | Brussels Airport (BRU) () | Delayed | Claim Refund |
30.06.202519:40 | Air Baltic 2651 | Brussels Airport (BRU) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
30.06.202519:40 | Lufthansa 5583 | Brussels Airport (BRU) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
30.06.202519:05 | British Airways 399 | Brussels Airport (BRU) Heathrow (LON) | Delayed | Claim Refund |
30.06.202519:05 | LATAM Airlines 5555 | Brussels Airport (BRU) Heathrow (LON) | Delayed | Claim Refund |
30.06.202519:05 | Malaysia Airlines 9723 | Brussels Airport (BRU) Heathrow (LON) | Delayed | Claim Refund |
30.06.202519:05 | Qatar Airways 9743 | Brussels Airport (BRU) Heathrow (LON) | Delayed | Claim Refund |
30.06.202518:45 | Ryanair 1453 | Brussels Airport (BRU) Dublin International (DUB) | Delayed | Claim Refund |
30.06.202518:05 | Brussels Airlines 3183 | Brussels Airport (BRU) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
30.06.202518:05 | Alitalia 7643 | Brussels Airport (BRU) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
30.06.202517:55 | Brussels Airlines 6003 | Brussels Airport (BRU) Vienna International (VIE) | Delayed | Claim Refund |
30.06.202517:45 | Brussels Airlines 4253 | Brussels Airport (BRU) Antalya (AYT) | Delayed | Claim Refund |
30.06.202517:05 | TAP Air Portugal 6767 | Brussels Airport (BRU) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202517:05 | Etihad Airways 7197 | Brussels Airport (BRU) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202517:05 | Brussels Airlines 3819 | Brussels Airport (BRU) Lisbon Portela (LIS) | Delayed | Claim Refund |
30.06.202515:30 | Vueling 5852 | Brussels Airport (BRU) Barajas (MAD) | Delayed | Claim Refund |
30.06.202515:30 | LATAM Airlines 5443 | Brussels Airport (BRU) Barajas (MAD) | Delayed | Claim Refund |
30.06.202515:05 | Aeromexico 6376 | Brussels Airport (BRU) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202515:05 | Malaysia Airlines 5706 | Brussels Airport (BRU) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202515:05 | Xiamen Airlines 9358 | Brussels Airport (BRU) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202515:05 | Delta Air Lines 9469 | Brussels Airport (BRU) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202515:05 | China Eastern Airlines 1838 | Brussels Airport (BRU) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202515:05 | Garuda Indonesia 9219 | Brussels Airport (BRU) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202515:05 | Kenya Airways 1726 | Brussels Airport (BRU) Schiphol (AMS) | Delayed | Claim Refund |
30.06.202514:55 | Hainan Airlines 8089 | Brussels Airport (BRU) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
30.06.202514:55 | United Airlines 9953 | Brussels Airport (BRU) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
30.06.202514:55 | Air Canada 6354 | Brussels Airport (BRU) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
30.06.202514:55 | Alitalia 7639 | Brussels Airport (BRU) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
30.06.202514:50 | NetJets Aviation | Brussels Airport (BRU) Ibiza (IBZ) | Delayed | Claim Refund |
30.06.202514:25 | Gulf Air 6006 | Brussels Airport (BRU) Istanbul Airport (IST) | Delayed | Claim Refund |
30.06.202514:25 | Miat – Mongolian Airlines 1176 | Brussels Airport (BRU) Istanbul Airport (IST) | Delayed | Claim Refund |
30.06.202514:25 | Icelandair 7007 | Brussels Airport (BRU) Istanbul Airport (IST) | Delayed | Claim Refund |
30.06.202514:25 | Turkish Airlines 1944 | Brussels Airport (BRU) Istanbul Airport (IST) | Delayed | Claim Refund |
30.06.202512:20 | Singapore Airlines 2813 | Brussels Airport (BRU) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202512:20 | Etihad Airways 7273 | Brussels Airport (BRU) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202512:20 | United Airlines 9995 | Brussels Airport (BRU) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202512:20 | Brussels Airlines 3703 | Brussels Airport (BRU) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202512:20 | Ryanair 2928 | Brussels Airport (BRU) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
30.06.202512:15 | Air Canada 6328 | Brussels Airport (BRU) N?djili International (FIH) | Delayed | Claim Refund |
30.06.202512:15 | United Airlines 9980 | Brussels Airport (BRU) N?djili International (FIH) | Delayed | Claim Refund |
30.06.202512:15 | Brussels Airlines 357 | Brussels Airport (BRU) N?djili International (FIH) | Delayed | Claim Refund |
30.06.202511:25 | Aegean Airlines 539 | Brussels Airport (BRU) Macedonia International (SKG) | Delayed | Claim Refund |
30.06.202511:15 | Brussels Airlines 8807 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
30.06.202511:15 | Austrian 7755 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
30.06.202511:15 | SWISS 3010 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
30.06.202511:15 | Lufthansa 8854 | Brussels Airport (BRU) Newark Liberty International (EWR) | Delayed | Claim Refund |
