Flight cancellations and delays are the most frequent issues encountered by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the conditions under which passengers are entitled to compensation and assistance in cases of flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers departing from or arriving at Václav Havel Airport Prague on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.
Václav Havel Airport Prague Flight Delay Compensation
Travelers facing flight delays at Václav Havel Airport Prague might be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it adheres to UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for delays caused by extraordinary circumstances beyond their control.
Václav Havel Airport Prague Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Václav Havel Airport Prague, according to EU 261, travelers are eligible to get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the length of the delay. You can check this table to figure out the compensation amount you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Václav Havel Airport Prague Flights are Covered by EU261?
When you’re departing from an airport in the European Union and flying with an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Václav Havel Airport Prague to anywhere | Yes | Yes |
Arrivals at Václav Havel Airport Prague from inside the EU | Yes | No |
Arrivals at Václav Havel Airport Prague from outside the EU | Yes | No |
How to Claim Compensation from Václav Havel Airport Prague
Flight delays and cancellations are common due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Václav Havel Airport Prague, you could be eligible for compensation under EU 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will do our best to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
18.04.202514:40 | Fly One 714 | Prague Vaclav Havel Airport (LKPR) International Airport Chisinau (LUKK) | delayed | Refunds |
18.04.202510:20 | SmartWings 1200 | Prague Vaclav Havel Airport (LKPR) (OMDW) | delayed | Refunds |
17.04.202511:30 | Enter Air | Prague Vaclav Havel Airport (LKPR) Valladolid (LEVD) | delayed | Refunds |
14.04.202510:00 | Global Reach Aviation 352 | Prague Vaclav Havel Airport (LKPR) Aalborg (EKYT) | delayed | Refunds |
13.04.202517:45 | Jetbee Czech | Prague Vaclav Havel Airport (LKPR) Turany (LKTB) | delayed | Refunds |
12.04.202520:00 | SCAT Airlines 804 | Prague Vaclav Havel Airport (LKPR) Astana (UACC) | delayed | Refunds |
11.04.202513:15 | Aeropartner | Prague Vaclav Havel Airport (LKPR) John Paul II Balice International (EPKK) | delayed | Refunds |
11.04.202512:00 | SmartWings 1172 | Prague Vaclav Havel Airport (LKPR) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
08.04.202520:00 | SCAT Airlines 804 | Prague Vaclav Havel Airport (LKPR) Astana (UACC) | delayed | Refunds |
06.04.202512:00 | SmartWings 1172 | Prague Vaclav Havel Airport (LKPR) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
03.04.202505:37 | UPS Airlines 294 | Prague Vaclav Havel Airport (LKPR) Liszt Ferenc International (LHBP) | delayed | Refunds |
02.04.202507:50 | Ryanair 4143 | Prague Vaclav Havel Airport (LKPR) Liszt Ferenc International (LHBP) | delayed | Refunds |
02.04.202505:37 | UPS Airlines 294 | Prague Vaclav Havel Airport (LKPR) Liszt Ferenc International (LHBP) | delayed | Refunds |
01.04.202520:00 | SCAT Airlines 804 | Prague Vaclav Havel Airport (LKPR) Astana (UACC) | delayed | Refunds |
28.03.202515:00 | OK Aviation | Prague Vaclav Havel Airport (LKPR) M. R. Štefánika (LZIB) | delayed | Refunds |
28.03.202511:20 | Ryanair 4092 | Prague Vaclav Havel Airport (LKPR) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.03.202510:40 | Aeropartner | Prague Vaclav Havel Airport (LKPR) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.03.202509:40 | SmartWings | Prague Vaclav Havel Airport (LKPR) Liszt Ferenc International (LHBP) | delayed | Refunds |
21.03.202506:25 | Ryanair 1828 | Prague Vaclav Havel Airport (LKPR) Beauvais-Tille (LFOB) | delayed | Refunds |
18.03.202506:00 | SmartWings 4108 | Prague Vaclav Havel Airport (LKPR) Rabil (GVBA) | delayed | Refunds |
17.03.202518:55 | Jet2 1278 | Prague Vaclav Havel Airport (LKPR) Birmingham Airport (EGBB) | delayed | Refunds |
17.03.202501:40 | SkyLine Express 4375 | Prague Vaclav Havel Airport (LKPR) Marsa Alam International (HEMA) | delayed | Refunds |
17.03.202500:30 | SmartWings 2518 | Prague Vaclav Havel Airport (LKPR) Marsa Alam International (HEMA) | delayed | Refunds |
14.03.202510:05 | SmartWings 1056 | Prague Vaclav Havel Airport (LKPR) Barajas (LEMD) | delayed | Refunds |
09.03.202510:55 | China Airlines 68 | Prague Vaclav Havel Airport (LKPR) (RCTP) | delayed | Refunds |
08.03.202522:00 | SmartWings 4400 | Prague Vaclav Havel Airport (LKPR) Mosnov (LKMT) | delayed | Refunds |
26.02.202510:45 | empty | Prague Vaclav Havel Airport (LKPR) Zurich (LSZH) | delayed | Refunds |
26.02.202508:25 | OK Aviation | Prague Vaclav Havel Airport (LKPR) Turany (LKTB) | delayed | Refunds |