Lyon-Saint Exupéry Airport Flight Delay and Cancellation Compensation

Bohdana Nosenok
19.08.2024
Updated 16.05.2025

Flight cancellations and delays are the most common problems experienced by travelers. Luckily, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the conditions under which passengers are eligible for compensation and assistance in the event of flight disruption.

In this article, you will discover everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, passengers traveling to or from Lyon-Saint Exupéry Airport on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:

  • Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
  • Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Passengers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.

Lyon-Saint Exupéry Airport Flight Delay Compensation

Flyers facing flight delays at Lyon-Saint Exupéry Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances outside their control.

Lyon-Saint Exupéry Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Lyon-Saint Exupéry Airport, under EU Regulation 261, passengers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation could still be available even when you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can refer to this table to figure out the compensation amount you are entitled to:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.

Which Lyon-Saint Exupéry Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are protected by EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Lyon-Saint Exupéry Airport to anywhereYesYes
Arrivals at Lyon-Saint Exupéry Airport from inside the EUYesNo
Arrivals at Lyon-Saint Exupéry Airport from outside the EUYesNo

How to Claim Compensation from Lyon-Saint Exupéry Airport

Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at Lyon-Saint Exupéry Airport, you may be entitled to compensation under EU Regulation 261/2004.

To initiate your compensation claim, follow these steps:

  1. Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to secure your compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.

Did not find your flight in our table? Fill in our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

16.07.202521:10

Nouvelair Tunisie

573

St-Exupéry (LYS)

Habib Bourguiba (MIR)

Delayed

Claim Refund

16.07.202511:05

JSC Avion Express

751

St-Exupéry (LYS)

Carthage (TUN)

Delayed

Claim Refund

15.07.202511:05

JSC Avion Express

751

St-Exupéry (LYS)

Carthage (TUN)

Delayed

Claim Refund

13.07.202515:10

Air Algerie

1259

St-Exupéry (LYS)

Mohamed Boudiaf (BSK)

Delayed

Claim Refund

11.07.202516:55

easyJet

4301

St-Exupéry (LYS)

Laleu (LRH)

Delayed

Claim Refund

09.07.202513:20

Air Algerie

1139

St-Exupéry (LYS)

Bejaia (BJA)

Delayed

Claim Refund

09.07.202511:20

Volotea

2576

St-Exupéry (LYS)

Palese (BRI)

Delayed

Claim Refund

09.07.202506:00

Volotea

2036

St-Exupéry (LYS)

Costa Smeralda (OLB)

Delayed

Claim Refund

08.07.202520:30

Wizz Air

3062

St-Exupéry (LYS)

Henri Coanda International (BUH)

Delayed

Claim Refund

08.07.202515:40

Emirates

82

St-Exupéry (LYS)

Chelsea Twr EY Bus Station (DXB)

Delayed

Claim Refund

08.07.202515:40

Qantas

8082

St-Exupéry (LYS)

Chelsea Twr EY Bus Station (DXB)

Delayed

Claim Refund

08.07.202513:10

Air Baltic

3588

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

08.07.202513:10

easyJet

1818

St-Exupéry (LYS)

Mérignac (BOD)

Delayed

Claim Refund

07.07.202508:10

Air France

1538

St-Exupéry (LYS)

Marseille Provence Airport (MRS)

Delayed

Claim Refund

06.07.202518:20

Air Algerie

1157

St-Exupéry (LYS)

Les Salines (AAE)

Delayed

Claim Refund

05.07.202521:45

Wizz Air

2092

St-Exupéry (LYS)

John Paul II Balice International (KRK)

Delayed

Claim Refund

05.07.202518:55

Aegean Airlines

3815

St-Exupéry (LYS)

Nikos Kazantzakis Airport (HER)

Delayed

Claim Refund

05.07.202518:55

Volotea

2826

St-Exupéry (LYS)

Nikos Kazantzakis Airport (HER)

Delayed

Claim Refund

05.07.202518:45

Sky Express

961

St-Exupéry (LYS)

Nikos Kazantzakis Airport (HER)

Delayed

Claim Refund

05.07.202518:15

Air Algerie

1157

St-Exupéry (LYS)

Les Salines (AAE)

Delayed

Claim Refund

05.07.202514:40

Pegasus

1142

St-Exupéry (LYS)

Sabiha Gokcen (IST)

Delayed

Claim Refund

05.07.202514:40

flynas

5142

St-Exupéry (LYS)

Sabiha Gokcen (IST)

Delayed

Claim Refund

05.07.202512:45

Air Algerie

1039

St-Exupéry (LYS)

Batna (BLJ)

Delayed

Claim Refund

05.07.202512:40

AJet

82

St-Exupéry (LYS)

Sabiha Gokcen (IST)

Delayed

Claim Refund

05.07.202507:05

Air Canada

6355

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

05.07.202507:05

Etihad Airways

7244

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

05.07.202507:05

Hainan Airlines

8564

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

05.07.202507:05

United Airlines

9944

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

05.07.202507:05

Air Baltic

3594

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

04.07.202523:50

Global Reach Aviation

419

St-Exupéry (LYS)

Billund (BLL)

Delayed

Claim Refund

04.07.202522:20

easyJet

1820

St-Exupéry (LYS)

Mérignac (BOD)

cancelled

Claim Refund

04.07.202520:45

Air France

1684

St-Exupéry (LYS)

St Jacques (RNS)

Delayed

Claim Refund

04.07.202520:40

Air France

1714

St-Exupéry (LYS)

Blagnac (TLS)

Delayed

Claim Refund

04.07.202520:20

easyJet

5156

St-Exupéry (LYS)

Berlin Brandenburg Airport (BER)

Delayed

Claim Refund

04.07.202519:40

Transavia

8776

St-Exupéry (LYS)

Carthage (TUN)

Delayed

Claim Refund

04.07.202518:45

easyJet

4399

St-Exupéry (LYS)

Liszt Ferenc International (BUD)

Delayed

Claim Refund

04.07.202518:00

easyJet

4325

St-Exupéry (LYS)

Blagnac (TLS)

cancelled

Claim Refund

04.07.202516:55

Air France

1644

St-Exupéry (LYS)

Blagnac (TLS)

Delayed

Claim Refund

04.07.202516:50

Aer Lingus

553

St-Exupéry (LYS)

Dublin International (DUB)

Delayed

Claim Refund

04.07.202516:50

JetBlue Airways

6853

St-Exupéry (LYS)

Dublin International (DUB)

Delayed

Claim Refund

04.07.202516:50

American Airlines

8000

St-Exupéry (LYS)

Dublin International (DUB)

Delayed

Claim Refund

04.07.202516:45

Eurowings

9417

St-Exupéry (LYS)

Düsseldorf International Airport (DUS)

cancelled

Claim Refund

04.07.202516:45

Air France

1682

St-Exupéry (LYS)

St Jacques (RNS)

cancelled

Claim Refund

04.07.202516:45

Air France

1662

St-Exupéry (LYS)

Mérignac (BOD)

Delayed

Claim Refund

04.07.202515:40

Emirates

82

St-Exupéry (LYS)

Chelsea Twr EY Bus Station (DXB)

Delayed

Claim Refund

04.07.202515:40

Qantas

8082

St-Exupéry (LYS)

Chelsea Twr EY Bus Station (DXB)

Delayed

Claim Refund

04.07.202514:40

Pegasus

1142

St-Exupéry (LYS)

Sabiha Gokcen (IST)

Delayed

Claim Refund

04.07.202514:40

flynas

5142

St-Exupéry (LYS)

Sabiha Gokcen (IST)

Delayed

Claim Refund

04.07.202513:10

AJet

82

St-Exupéry (LYS)

Sabiha Gokcen (IST)

Delayed

Claim Refund

04.07.202513:10

Brussels Airlines

3588

St-Exupéry (LYS)

Brussels Airport (BRU)

cancelled

Claim Refund

04.07.202507:05

Hainan Airlines

8564

St-Exupéry (LYS)

Brussels Airport (BRU)

cancelled

Claim Refund

04.07.202507:05

Etihad Airways

7244

St-Exupéry (LYS)

Brussels Airport (BRU)

cancelled

Claim Refund

04.07.202507:05

Air Canada

6355

St-Exupéry (LYS)

Brussels Airport (BRU)

cancelled

Claim Refund

04.07.202507:05

Brussels Airlines

3594

St-Exupéry (LYS)

Brussels Airport (BRU)

cancelled

Claim Refund

04.07.202507:05

United Airlines

9944

St-Exupéry (LYS)

Brussels Airport (BRU)

cancelled

Claim Refund

04.07.202505:40

Star Air

6374

St-Exupéry (LYS)

Blagnac (TLS)

Delayed

Claim Refund

03.07.202520:45

Chalair

76

St-Exupéry (LYS)

Bellegarde (LIG)

cancelled

Claim Refund

03.07.202520:45

Air France

7034

St-Exupéry (LYS)

Bellegarde (LIG)

cancelled

Claim Refund

03.07.202520:30

Eurowings

9417

St-Exupéry (LYS)

Düsseldorf International Airport (DUS)

cancelled

Claim Refund

03.07.202515:45

Electra Airways

575

St-Exupéry (LYS)

Djerba-Zarzis (DJE)

Delayed

Claim Refund

03.07.202515:40

Transavia France

3704

St-Exupéry (LYS)

Nikos Kazantzakis Airport (HER)

cancelled

Claim Refund

03.07.202513:35

easyJet

4429

St-Exupéry (LYS)

Francisco Sá Carneiro (OPO)

cancelled

Claim Refund

03.07.202512:45

Air Algerie

1155

St-Exupéry (LYS)

Setif (QSF)

Delayed

Claim Refund

03.07.202512:40

easyJet

1818

St-Exupéry (LYS)

Mérignac (BOD)

cancelled

Claim Refund

02.07.202522:20

easyJet

1820

St-Exupéry (LYS)

Mérignac (BOD)

cancelled

Claim Refund

02.07.202520:50

Air France

1514

St-Exupéry (LYS)

Mérignac (BOD)

Delayed

Claim Refund

02.07.202516:30

Transavia

3704

St-Exupéry (LYS)

Nikos Kazantzakis Airport (HER)

Delayed

Claim Refund

02.07.202515:40

Emirates

82

St-Exupéry (LYS)

Chelsea Twr EY Bus Station (DXB)

Delayed

Claim Refund

02.07.202515:40

Qantas

8082

St-Exupéry (LYS)

Chelsea Twr EY Bus Station (DXB)

Delayed

Claim Refund

02.07.202513:10

Air Baltic

3588

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

02.07.202513:10

ANA

5154

St-Exupéry (LYS)

Brussels Airport (BRU)

Delayed

Claim Refund

02.07.202511:00

Nouvelair Tunisie

599

St-Exupéry (LYS)

Carthage (TUN)

Delayed

Claim Refund

02.07.202508:30

Air France

1678

St-Exupéry (LYS)

St Jacques (RNS)

Delayed

Claim Refund

02.07.202506:40

DHL Air

1928

St-Exupéry (LYS)

Blagnac (TLS)

Delayed

Claim Refund

02.07.202505:40

Star Air

6374

St-Exupéry (LYS)

Blagnac (TLS)

Delayed

Claim Refund

01.07.202523:10

Electra Airways

575

St-Exupéry (LYS)

Djerba-Zarzis (DJE)

Delayed

Claim Refund

01.07.202517:45

Air Algerie

1157

St-Exupéry (LYS)

Les Salines (AAE)

Delayed

Claim Refund

01.07.202516:50

American Airlines

8000

St-Exupéry (LYS)

Dublin International (DUB)

Delayed

Claim Refund

01.07.202516:50

Aer Lingus

553

St-Exupéry (LYS)

Dublin International (DUB)

Delayed

Claim Refund

01.07.202516:50

JetBlue Airways

6853

St-Exupéry (LYS)

Dublin International (DUB)

Delayed

Claim Refund

01.07.202516:45

Air France

1644

St-Exupéry (LYS)

Blagnac (TLS)

Delayed

Claim Refund

01.07.202516:40

Air France

1662

St-Exupéry (LYS)

Mérignac (BOD)

Delayed

Claim Refund

01.07.202513:25

Volotea

2086

St-Exupéry (LYS)

Dubrovnik (DBV)

Delayed

Claim Refund

30.06.202520:50

Air France

1514

St-Exupéry (LYS)

Mérignac (BOD)

Delayed

Claim Refund

30.06.202518:00

Transavia

8556

St-Exupéry (LYS)

Djerba-Zarzis (DJE)

Delayed

Claim Refund

30.06.202516:40

Air France

1662

St-Exupéry (LYS)

Mérignac (BOD)

Delayed

Claim Refund

30.06.202515:10

JSC Avion Express

851

St-Exupéry (LYS)

Carthage (TUN)

Delayed

Claim Refund

30.06.202513:55

Air France

4248

St-Exupéry (LYS)

Poretta (BIA)

Delayed

Claim Refund

30.06.202513:55

Air Corsica

233

St-Exupéry (LYS)

Poretta (BIA)

Delayed

Claim Refund

30.06.202513:00

Volotea

2532

St-Exupéry (LYS)

Francisco Sá Carneiro (OPO)

Delayed

Claim Refund

30.06.202513:00

TAP Air Portugal

7357

St-Exupéry (LYS)

Francisco Sá Carneiro (OPO)

Delayed

Claim Refund

30.06.202512:20

easyJet

4429

St-Exupéry (LYS)

Francisco Sá Carneiro (OPO)

Delayed

Claim Refund

30.06.202512:10

Transavia

7328

St-Exupéry (LYS)

Bejaia (BJA)

Delayed

Claim Refund

29.06.202521:15

easyJet

4319

St-Exupéry (LYS)

Poretta (BIA)

Delayed

Claim Refund

29.06.202521:10

Wizz Air

3062

St-Exupéry (LYS)

Henri Coanda International (BUH)

Delayed

Claim Refund

29.06.202515:10

Air Algerie

1259

St-Exupéry (LYS)

Mohamed Boudiaf (BSK)

Delayed

Claim Refund

29.06.202512:40

AJet

82

St-Exupéry (LYS)

Sabiha Gokcen (IST)

Delayed

Claim Refund

28.06.202517:35

Air Algerie

1081

St-Exupéry (LYS)

Es Senia (ORN)

Delayed

Claim Refund

28.06.202516:30

Tunisair

851

St-Exupéry (LYS)

Carthage (TUN)

cancelled

Claim Refund

28.06.202512:45

Air Algerie

1039

St-Exupéry (LYS)

Batna (BLJ)

Delayed

Claim Refund
Bohdana Nosenok
203 articles
With a PhD in cultural studies, travel experience and a background in human rights, Bohdana manages our content strategy. She helps passengers understand their rights and FlightRefunder’s services. Bohdana creates clear, simple guides on flight compensation claims, and makes it easy for travelers to know their options.

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