Gothenburg-Landvetter Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Cancelled and delayed flights are the most frequent issues experienced by travelers. Fortunately, the European Union has EU Regulation 261, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations under which passengers are eligible for compensation and assistance in the event of flight disruption.

In this article, you will discover everything you need to know about EU 261 regulation and when you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, travelers departing from or arriving at Gothenburg-Landvetter Airport on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:

  • Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
  • Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: When an overnight stay is necessary, the airline must provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.

Gothenburg-Landvetter Airport Flight Delay Compensation

Passengers experiencing flight delays at Gothenburg-Landvetter Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it complies with UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for delays resulting from extraordinary circumstances outside their control.

Gothenburg-Landvetter Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Gothenburg-Landvetter Airport, according to EU 261/2004, flyers are eligible to receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation may still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to this table to figure out the amount of compensation you are entitled to:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t offer compensation for flight cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.

Which Gothenburg-Landvetter Airport Flights are Covered by EU261?

If you are departing from an airport within the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Gothenburg-Landvetter Airport to anywhereYesYes
Arrivals at Gothenburg-Landvetter Airport from inside the EUYesNo
Arrivals at Gothenburg-Landvetter Airport Airport from outside the EUYesNo

How to Claim Compensation from Gothenburg-Landvetter Airport

Flight delays and cancellations are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Gothenburg-Landvetter Airport, you may be entitled to compensation under EU Regulation 261/2004.

To initiate your compensation claim, follow these steps:

  1. Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will do our best to obtain your rightful compensation. You only pay us if we win your case.

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