Stockholm Arlanda Airport Flight Delay and Cancellation Compensation

Delayed and cancelled flights are the most frequent issues faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations in which passengers are entitled to compensation and assistance in cases of flight disruption.

In this article, you will discover everything you need to know about European Union Regulation 261 and under what circumstances you are entitled to compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, travelers traveling to or from Stockholm Arlanda Airport on flights operated by EU-based airlines have certain rights in case of significant delays or cancellations. These rights include:

• Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Passengers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.

Stockholm Arlanda Airport Flight Delay Compensation

Flyers facing flight delays at Stockholm Arlanda Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it complies with UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for flight delays resulting from extraordinary circumstances outside their control.

Stockholm Arlanda Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Stockholm Arlanda Airport, under EU 261/2004, flyers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can check this table to figure out the compensation amount you are entitled to:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.

Which Stockholm Arlanda Airport Flights are Covered by EU261?

When you’re departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Stockholm Arlanda Airport to anywhere	Yes	Yes
Arrivals at Stockholm Arlanda Airport from inside the EU	Yes	No
Arrivals at Stockholm Arlanda Airport Airport from outside the EU	Yes	No

How to Claim Compensation from Stockholm Arlanda Airport

Flight delays and cancellations often occur due to factors such as adverse weather conditions, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Stockholm Arlanda Airport, you could be eligible for compensation under European Union Regulation 261/2004.

To initiate a compensation claim, proceed with these steps:

1. Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will strive to get you your compensation. You are only charged if we win your case.