Delayed and cancelled flights are the most common issues encountered by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations when passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about Regulation EU261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Bordeaux Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Bordeaux Airport Flight Delay Compensation
Travelers experiencing flight delays at Bordeaux Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the cause of the delay and whether it adheres to UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays resulting from extraordinary circumstances outside their control.
Bordeaux Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Bordeaux Airport, under EU Regulation 261, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the length of the delay. You can check this table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for flight cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Bordeaux Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and flying with an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Bordeaux Airport to anywhere | Yes | Yes |
| Arrivals at Bordeaux Airport from inside the EU | Yes | No |
| Arrivals at Bordeaux Airport from outside the EU | Yes | No |
How to Claim Compensation from Bordeaux Airport
Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Bordeaux Airport, you may be entitled to compensation under EU 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will make every effort to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
06.07.202515:15 | TAG Aviation Malta 7 | Mérignac (BOD) Pablo Ruiz Picasso (AGP) | Delayed | Claim Refund |
06.07.202512:15 | Alliance Executive Jets 85 | Mérignac (BOD) La Mole (LTT) | Delayed | Claim Refund |
06.07.202511:20 | Aeromexico 6188 | Mérignac (BOD) Charles De Gaulle (PAR) | Delayed | Claim Refund |
06.07.202511:20 | Delta Air Lines 8418 | Mérignac (BOD) Charles De Gaulle (PAR) | Delayed | Claim Refund |
06.07.202511:20 | SAS 9716 | Mérignac (BOD) Charles De Gaulle (PAR) | Delayed | Claim Refund |
06.07.202511:20 | Air France 7445 | Mérignac (BOD) Charles De Gaulle (PAR) | Delayed | Claim Refund |
06.07.202506:00 | easyJet 9040 | Mérignac (BOD) Charles De Gaulle (PAR) | Delayed | Claim Refund |
05.07.202519:55 | easyJet 1893 | Mérignac (BOD) Costa Smeralda (OLB) | Delayed | Claim Refund |
05.07.202514:55 | Helvetic Airways 553 | Mérignac (BOD) Zurich (ZRH) | Delayed | Claim Refund |
05.07.202513:25 | Air France 7670 | Mérignac (BOD) Sud Corse (FSC) | Delayed | Claim Refund |
05.07.202512:40 | easyJet 1833 | Mérignac (BOD) Poretta (BIA) | Delayed | Claim Refund |
05.07.202512:00 | Valair 272 | Mérignac (BOD) Tees Valley (MME) | Delayed | Claim Refund |
05.07.202510:50 | Lufthansa City 2259 | Mérignac (BOD) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
05.07.202510:50 | Lufthansa 4123 | Mérignac (BOD) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
05.07.202510:30 | Air Dolomiti 8901 | Mérignac (BOD) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
05.07.202510:30 | Lufthansa 5703 | Mérignac (BOD) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
05.07.202510:15 | Volotea 2446 | Mérignac (BOD) Capodichino (NAP) | Delayed | Claim Refund |
05.07.202510:00 | Air Arabia 302 | Mérignac (BOD) Sais (FEZ) | Delayed | Claim Refund |
05.07.202509:30 | Excellent Air | Mérignac (BOD) Avignon-Caumont (AVN) | Delayed | Claim Refund |
05.07.202508:00 | Volotea 2662 | Mérignac (BOD) Palese (BRI) | Delayed | Claim Refund |
04.07.202522:15 | Volotea 2610 | Mérignac (BOD) Entzheim (SXB) | cancelled | Claim Refund |
04.07.202521:40 | Alitalia 2613 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202521:40 | Singapore Airlines 1893 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202521:40 | Air France 7439 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202521:35 | easyJet 1324 | Mérignac (BOD) Geneve-cointrin (GVA) | cancelled | Claim Refund |
04.07.202521:30 | easyJet 1070 | Mérignac (BOD) Euroairport France (EAP) | cancelled | Claim Refund |
04.07.202520:40 | easyJet 1819 | Mérignac (BOD) St-Exupéry (LYS) | cancelled | Claim Refund |
04.07.202520:10 | easyJet 1835 | Mérignac (BOD) () | cancelled | Claim Refund |
04.07.202518:40 | China Eastern Airlines 1868 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202518:40 | Alitalia 2611 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202518:40 | Finnair 6304 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202518:40 | Aeromexico 5850 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202518:40 | Air Mauritius 9017 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202518:40 | SAS 9710 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202518:40 | Air Dolomiti 8903 | Mérignac (BOD) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
04.07.202518:40 | Lufthansa 5705 | Mérignac (BOD) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
04.07.202518:40 | Air France 7437 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202518:10 | Transavia 7810 | Mérignac (BOD) Faro (FAO) | Delayed | Claim Refund |
04.07.202517:55 | Iberia 1204 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
04.07.202517:55 | LATAM Airlines 1617 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
04.07.202517:55 | Qatar Airways 5366 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
04.07.202517:55 | Vueling 5515 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
04.07.202517:35 | NetJets Aviation | Mérignac (BOD) Frederic Chopin (WAW) | Delayed | Claim Refund |
04.07.202517:20 | easyJet 1322 | Mérignac (BOD) Geneve-cointrin (GVA) | cancelled | Claim Refund |
04.07.202517:15 | easyJet 7608 | Mérignac (BOD) Lisbon Portela (LIS) | Delayed | Claim Refund |
04.07.202517:10 | easyJet 2424 | Mérignac (BOD) Luton Airport (LON) | Delayed | Claim Refund |
04.07.202517:00 | Pan Europeenne Air Service 301 | Mérignac (BOD) Bron (LYS) | Delayed | Claim Refund |
04.07.202516:50 | Luxair 8172 | Mérignac (BOD) Findel (LUX) | Delayed | Claim Refund |
04.07.202515:30 | Volotea 2430 | Mérignac (BOD) () | cancelled | Claim Refund |
04.07.202515:15 | Jetfly Aviation | Mérignac (BOD) Geneve-cointrin (GVA) | Delayed | Claim Refund |
04.07.202515:00 | Air France 1513 | Mérignac (BOD) St-Exupéry (LYS) | Delayed | Claim Refund |
04.07.202514:40 | easyJet 1875 | Mérignac (BOD) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
04.07.202513:15 | Transavia 4442 | Mérignac (BOD) Brussels Airport (BRU) | Delayed | Claim Refund |
04.07.202512:30 | Royal Air Maroc 793 | Mérignac (BOD) Mohamed V (CAS) | Delayed | Claim Refund |
04.07.202512:20 | Delta Air Lines 8321 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202512:20 | Aeromexico 5848 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202512:20 | Aerolineas Argentinas 7825 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202512:20 | Finnair 6334 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202512:20 | Alitalia 2607 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202512:20 | Air Mauritius 9015 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202512:20 | SAS 9711 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
04.07.202512:20 | Air France 7433 | Mérignac (BOD) Charles De Gaulle (PAR) | cancelled | Claim Refund |
03.07.202518:00 | empty | Mérignac (BOD) Laleu (LRH) | Delayed | Claim Refund |
03.07.202514:50 | Air France 1513 | Mérignac (BOD) St-Exupéry (LYS) | cancelled | Claim Refund |
03.07.202511:00 | easyJet 1817 | Mérignac (BOD) St-Exupéry (LYS) | cancelled | Claim Refund |
03.07.202507:40 | easyJet 1863 | Mérignac (BOD) Sur Reina Sofia (TCI) | Delayed | Claim Refund |
03.07.202506:35 | Air France 1499 | Mérignac (BOD) St-Exupéry (LYS) | Delayed | Claim Refund |
03.07.202506:30 | Volotea 2404 | Mérignac (BOD) Campo Dell Oro (AJA) | cancelled | Claim Refund |
02.07.202514:20 | easyJet 1883 | Mérignac (BOD) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
02.07.202510:30 | easyJet 1825 | Mérignac (BOD) () | Delayed | Claim Refund |
02.07.202509:50 | Helvetic Airways 551 | Mérignac (BOD) Zurich (ZRH) | Delayed | Claim Refund |
01.07.202521:25 | Star Air 6315 | Mérignac (BOD) Charles De Gaulle (PAR) | Delayed | Claim Refund |
01.07.202521:00 | Volotea 2438 | Mérignac (BOD) Houari Boumediene (ALG) | Delayed | Claim Refund |
01.07.202519:25 | Volotea 2662 | Mérignac (BOD) Palese (BRI) | Delayed | Claim Refund |
01.07.202519:20 | Air Algerie 1191 | Mérignac (BOD) Houari Boumediene (ALG) | Delayed | Claim Refund |
01.07.202518:40 | Volotea 2446 | Mérignac (BOD) Capodichino (NAP) | Delayed | Claim Refund |
01.07.202517:55 | Iberia 1204 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
01.07.202517:55 | LATAM Airlines 1617 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
01.07.202517:55 | Qatar Airways 5366 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
01.07.202517:55 | Vueling 5515 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
01.07.202514:05 | Volotea 2402 | Mérignac (BOD) Poretta (BIA) | Delayed | Claim Refund |
01.07.202513:15 | easyJet 1322 | Mérignac (BOD) Geneve-cointrin (GVA) | Delayed | Claim Refund |
01.07.202509:15 | SWISS 551 | Mérignac (BOD) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202521:25 | Star Air 6315 | Mérignac (BOD) Charles De Gaulle (PAR) | Delayed | Claim Refund |
30.06.202520:10 | easyJet 1871 | Mérignac (BOD) Faro (FAO) | Delayed | Claim Refund |
30.06.202519:50 | Vueling 2911 | Mérignac (BOD) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202519:50 | Iberia 5436 | Mérignac (BOD) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202519:50 | Qatar Airways 3569 | Mérignac (BOD) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
30.06.202518:50 | Air Dolomiti 8903 | Mérignac (BOD) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202518:50 | Lufthansa 5705 | Mérignac (BOD) Frankfurt International Airport (FRA) | Delayed | Claim Refund |
30.06.202517:55 | Vueling 5515 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
30.06.202517:55 | Qatar Airways 5366 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
30.06.202517:55 | LATAM Airlines 1617 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
30.06.202517:55 | Iberia 1204 | Mérignac (BOD) Barajas (MAD) | Delayed | Claim Refund |
30.06.202516:50 | easyJet 1348 | Mérignac (BOD) Geneve-cointrin (GVA) | Delayed | Claim Refund |
30.06.202516:25 | easyJet 2112 | Mérignac (BOD) Manchester Airport (MAN) | Delayed | Claim Refund |
30.06.202516:10 | Air Arabia 302 | Mérignac (BOD) Sais (FEZ) | Delayed | Claim Refund |
30.06.202515:45 | Volotea 5162 | Mérignac (BOD) () | Delayed | Claim Refund |
30.06.202515:45 | Aegean Airlines 697 | Mérignac (BOD) () | Delayed | Claim Refund |
30.06.202515:35 | easyJet 8384 | Mérignac (BOD) Gatwick (LON) | Delayed | Claim Refund |
