Delayed and cancelled flights are the most common problems encountered by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the conditions in which passengers are eligible for compensation and assistance during flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU 261, passengers arriving at Boston Logan International Airport from EU countries or departing from Boston Logan International Airport to anywhere on flights operated by airlines from the EU have specific rights. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Boston Logan International Airport Flight Delay Compensation
Travelers experiencing flight delays at Boston Logan International Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances outside their control.
Boston Logan International Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Boston Logan International Airport, under EU 261/2004, travelers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Boston Logan International Airport Flights are Covered by EU261?
While Boston Logan International Airport is not within the EU, EU Regulation 261/2004 may still apply to some flights. Travelers arriving at Boston Logan International Airport from EU countries or departing from Boston Logan International Airport to anywhere on flights operated by EU-based airlines are covered by EU 261/2004.
Thus, despite their geographic location outside the EU, certain flights from Boston Logan International Airport may be subject to European laws if they are operated by EU-based airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Boston Logan International Airport to anywhere | Yes | No |
| Arrivals at Boston Logan International Airport from inside the EU | Yes | No |
| Arrivals at Boston Logan International Airport from outside the EU | No | No |
How to Claim Compensation from Boston Logan International Airport
Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Boston Logan International Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will strive to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
07.05.202518:30 | Boutique Air 866 | (KBOS) Richards Field (KMSS) | delayed | Refunds |
07.05.202518:05 | Cape Air 1859 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
07.05.202518:05 | JetBlue Airways 5996 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
07.05.202517:40 | JetBlue Airways 5117 | (KBOS) Augusta (KAUG) | delayed | Refunds |
07.05.202517:40 | Cape Air 1007 | (KBOS) Augusta (KAUG) | delayed | Refunds |
07.05.202517:25 | Cape Air 1837 | (KBOS) Bar Harbor (KBHB) | delayed | Refunds |
07.05.202517:25 | JetBlue Airways 5159 | (KBOS) Bar Harbor (KBHB) | delayed | Refunds |
07.05.202516:42 | JetBlue Airways 5137 | (KBOS) Adirondack (KSLK) | delayed | Refunds |
07.05.202516:42 | Cape Air 1037 | (KBOS) Adirondack (KSLK) | delayed | Refunds |
07.05.202511:25 | Delta Air Lines 332 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202511:25 | Virgin Atlantic 5349 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202511:25 | El Al 4225 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202521:15 | TAP Air Portugal 6470 | (KBOS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
06.05.202521:15 | Azores Airlines 228 | (KBOS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
06.05.202519:20 | flyExclusive 753 | (KBOS) (KCGF) | delayed | Refunds |
06.05.202518:05 | JetBlue Airways 5996 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
06.05.202518:05 | Cape Air 1859 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
06.05.202517:40 | JetBlue Airways 5117 | (KBOS) Augusta (KAUG) | cancelled | Refunds |
06.05.202517:40 | Cape Air 1007 | (KBOS) Augusta (KAUG) | cancelled | Refunds |
06.05.202517:25 | JetBlue Airways 5159 | (KBOS) Bar Harbor (KBHB) | cancelled | Refunds |
06.05.202517:25 | Cape Air 1837 | (KBOS) Bar Harbor (KBHB) | cancelled | Refunds |
06.05.202517:20 | Condor 5065 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202517:20 | Qatar Airways 2967 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202517:20 | Hawaiian Airlines 4822 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202517:20 | Air Tahiti Nui 2318 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202517:20 | Alaska Airlines 364 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
05.05.202518:05 | Cape Air 1859 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
05.05.202518:05 | JetBlue Airways 5996 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
05.05.202517:50 | JetBlue Airways 5105 | (KBOS) Rutland (KRUT) | delayed | Refunds |
05.05.202517:50 | Cape Air | (KBOS) Rutland (KRUT) | delayed | Refunds |
05.05.202517:40 | Cape Air 1007 | (KBOS) Augusta (KAUG) | cancelled | Refunds |
05.05.202517:40 | JetBlue Airways 5117 | (KBOS) Augusta (KAUG) | cancelled | Refunds |
05.05.202516:42 | Cape Air 1037 | (KBOS) Adirondack (KSLK) | delayed | Refunds |
05.05.202516:42 | JetBlue Airways 5137 | (KBOS) Adirondack (KSLK) | delayed | Refunds |
05.05.202512:31 | Korean Air 3305 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202512:31 | SAS 3575 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202512:31 | El Al 4191 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202512:31 | LATAM Airlines 6319 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202512:31 | Delta Air Lines 5829 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202511:07 | United Airlines 1733 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202511:07 | Austrian 7738 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202511:07 | TAP Air Portugal 8511 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202510:30 | Boutique Air 862 | (KBOS) Richards Field (KMSS) | delayed | Refunds |
05.05.202510:25 | Delta Air Lines 5630 | (KBOS) Charlotte Douglas (KCLT) | delayed | Refunds |
05.05.202509:40 | American Airlines | (KBOS) Bradley International (KBDL) | delayed | Refunds |
05.05.202509:35 | JetBlue Airways 5161 | (KBOS) Knox County Regional (KRKD) | delayed | Refunds |
05.05.202509:35 | Cape Air 1853 | (KBOS) Knox County Regional (KRKD) | delayed | Refunds |
05.05.202509:30 | Cape Air 7071 | (KBOS) Barnstable (KHYA) | delayed | Refunds |
05.05.202509:30 | United Airlines 2016 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202509:30 | BellAir 946 | (KBOS) John Wayne (KSNA) | delayed | Refunds |
05.05.202509:30 | JetBlue Airways 5388 | (KBOS) Barnstable (KHYA) | delayed | Refunds |
05.05.202509:30 | TAP Air Portugal 8513 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202509:05 | Delta Air Lines 1748 | (KBOS) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:05 | LATAM Airlines 6297 | (KBOS) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:05 | Delta Air Lines 5787 | (KBOS) Jacksonville, (KJAX) | delayed | Refunds |
05.05.202509:05 | WestJet 5637 | (KBOS) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:05 | Korean Air 3164 | (KBOS) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202508:53 | Cape Air 55 | (KBOS) Rutland (KRUT) | delayed | Refunds |
05.05.202508:53 | JetBlue Airways 5101 | (KBOS) Rutland (KRUT) | delayed | Refunds |
05.05.202508:50 | Cape Air 1831 | (KBOS) Bar Harbor (KBHB) | delayed | Refunds |
05.05.202508:50 | JetBlue Airways 5157 | (KBOS) Bar Harbor (KBHB) | delayed | Refunds |
05.05.202508:35 | Cape Air 1871 | (KBOS) White River (KLEB) | delayed | Refunds |
05.05.202508:35 | JetBlue Airways 5168 | (KBOS) White River (KLEB) | delayed | Refunds |
05.05.202508:15 | Cape Air 5411 | (KBOS) Nantucket Memorial (KACK) | delayed | Refunds |
05.05.202508:15 | JetBlue Airways 5382 | (KBOS) Nantucket Memorial (KACK) | delayed | Refunds |
05.05.202508:05 | United Airlines 515 | (KBOS) Newark Liberty International (KEWR) | cancelled | Refunds |
05.05.202507:55 | JetBlue Airways 5115 | (KBOS) Nantucket Memorial (KACK) | delayed | Refunds |
05.05.202507:55 | Cape Air 5031 | (KBOS) Nantucket Memorial (KACK) | delayed | Refunds |
05.05.202507:45 | empty | (KBOS) New Century Aircenter Airport (KIXD) | delayed | Refunds |
05.05.202507:35 | KLM 5793 | (KBOS) (KDCA) | delayed | Refunds |
05.05.202507:35 | Delta Air Lines 5692 | (KBOS) (KDCA) | delayed | Refunds |
05.05.202507:35 | WestJet 8072 | (KBOS) (KDCA) | delayed | Refunds |
05.05.202507:15 | Virgin Atlantic 2161 | (KBOS) Los Angeles International (KLAX) | delayed | Refunds |
05.05.202507:15 | Delta Air Lines 479 | (KBOS) Los Angeles International (KLAX) | delayed | Refunds |
05.05.202507:15 | China Eastern Airlines 8684 | (KBOS) Los Angeles International (KLAX) | delayed | Refunds |
05.05.202507:15 | LATAM Airlines 6379 | (KBOS) Los Angeles International (KLAX) | delayed | Refunds |
05.05.202507:15 | Korean Air 7492 | (KBOS) Los Angeles International (KLAX) | delayed | Refunds |
05.05.202505:30 | Spirit Airlines 503 | (KBOS) Myrtle Beach AFB (KMYR) | delayed | Refunds |
04.05.202523:05 | Emirates 238 | (KBOS) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
04.05.202521:15 | TAP Air Portugal 6472 | (KBOS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
04.05.202521:15 | Azores Airlines 280 | (KBOS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
04.05.202519:12 | NetJets Aviation 422 | (KBOS) Bar Harbor (KBHB) | delayed | Refunds |
04.05.202518:30 | Boutique Air 866 | (KBOS) Richards Field (KMSS) | delayed | Refunds |
03.05.202518:30 | Boutique Air 866 | (KBOS) Richards Field (KMSS) | delayed | Refunds |
03.05.202518:05 | JetBlue Airways 5996 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
03.05.202518:05 | Cape Air 1859 | (KBOS) Knox County Regional (KRKD) | cancelled | Refunds |
03.05.202517:40 | JetBlue Airways 5117 | (KBOS) Augusta (KAUG) | cancelled | Refunds |
03.05.202517:40 | Cape Air 1007 | (KBOS) Augusta (KAUG) | cancelled | Refunds |
03.05.202517:25 | Delta Air Lines 324 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:25 | Korean Air 3010 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:25 | Virgin Atlantic 3243 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:25 | Air France 2707 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:20 | Condor 5065 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:20 | Hawaiian Airlines 4822 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:20 | Qatar Airways 2967 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:20 | Air Tahiti Nui 2442 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
03.05.202517:20 | Alaska Airlines 364 | (KBOS) Seattle-Tacoma International (KSEA) | delayed | Refunds |
02.05.202521:15 | Azores Airlines 272 | (KBOS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
02.05.202521:15 | TAP Air Portugal 6530 | (KBOS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
02.05.202521:15 | Binter Canarias 7272 | (KBOS) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
