Boston Logan International Airport Flight Delay and Cancellation Compensation

Delayed and cancelled flights are the most common problems encountered by travelers. Luckily, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the conditions in which passengers are eligible for compensation and assistance during flight disruption.

In this article, you will discover everything you need to know about Regulation EU261 and under what circumstances you are entitled to compensation.

Passenger Rights under EU 261/2004

According to EU 261, passengers arriving at Boston Logan International Airport from EU countries or departing from Boston Logan International Airport to anywhere on flights operated by airlines from the EU have specific rights. These rights include:

• Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.

Boston Logan International Airport Flight Delay Compensation

Travelers experiencing flight delays at Boston Logan International Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances outside their control.

Boston Logan International Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Boston Logan International Airport, under EU 261/2004, travelers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t provide compensation for flight cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.

Which Boston Logan International Airport Flights are Covered by EU261?

While Boston Logan International Airport is not within the EU, EU Regulation 261/2004 may still apply to some flights. Travelers arriving at Boston Logan International Airport from EU countries or departing from Boston Logan International Airport to anywhere on flights operated by EU-based airlines are covered by EU 261/2004.

Thus, despite their geographic location outside the EU, certain flights from Boston Logan International Airport may be subject to European laws if they are operated by EU-based airlines.

Itinerary	EU Airline	Non-EU Airline
Departures from Boston Logan International Airport to anywhere	Yes	No
Arrivals at Boston Logan International Airport from inside the EU	Yes	No
Arrivals at Boston Logan International Airport from outside the EU	No	No

How to Claim Compensation from Boston Logan International Airport

Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Boston Logan International Airport, you could be eligible for compensation under EU Regulation 261/2004.

To initiate your compensation claim, proceed with these steps:

1. Fill in our form. You’ll need to provide details like your flight number, date, and the problem you faced.
2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will strive to get you your compensation. You only incur a fee if we win your case.

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