Coping with flight problems can be very annoying. However, the positive thing is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to understand these regulations. They can come in handy if your flight is disrupted.
Understanding your rights can make managing travel problems much easier. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get aid. EU laws guarantee airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to ask airline staff about these things if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Virgin Atlantic Flight Delay Compensation
Flight delays from Virgin Atlantic can be really annoying. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you land, not when you take off. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A brief trip won’t get you as much money as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Virgin Atlantic Flight Cancellation Compensation
Europe has regulations to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
Your potential compensation depends on two factors:
- The distance of your flight
- The delay in your arrival
As a result, even if the alternative flight is delayed, you might still get some compensation.
Check out the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Virgin Atlantic
It’s essential to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you are entitled to compensation.
Which Virgin Atlantic Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover any flight taking off from an airport within an EU country and every flight landing at an airport within an EU country provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s good to know about these laws – they exist to support you if something goes wrong with your flight. They ensure you’re not stranded when your travel plans fall through.
When You Are Not Entitled to Compensation
Virgin Atlantic isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like really bad weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Virgin Atlantic cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202519:45 | Virgin Atlantic 5515 | Seoul (ICN) Hong Kong (HKG) | delayed | Claim Refund |
29.05.202519:10 | Virgin Atlantic 5523 | Seoul (ICN) Sydney (SYD) | delayed | Claim Refund |
29.05.202519:00 | Virgin Atlantic 5505 | Seoul (ICN) Tokyo (KIX) | delayed | Claim Refund |
29.05.202518:40 | Virgin Atlantic 2355 | Seattle (SEA) Boise (BOI) | delayed | Claim Refund |
29.05.202517:45 | Virgin Atlantic 1907 | Seattle (SEA) San Francisco (SFO) | delayed | Claim Refund |
29.05.202517:20 | Virgin Atlantic 5468 | Vancouver (YVR) Seattle (SEA) | delayed | Claim Refund |
29.05.202516:35 | Virgin Atlantic 1904 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
29.05.202516:05 | Virgin Atlantic 4675 | Santa Ana (SNA) Seattle (SEA) | delayed | Claim Refund |
29.05.202515:30 | Virgin Atlantic 5293 | Spokane (GEG) Seattle (SEA) | delayed | Claim Refund |
29.05.202514:20 | Virgin Atlantic 1920 | Anchorage (ANC) Seattle (SEA) | delayed | Claim Refund |
29.05.202514:10 | Virgin Atlantic 1940 | San Jose (SJC) Seattle (SEA) | delayed | Claim Refund |
29.05.202513:50 | Virgin Atlantic 2334 | Boise (BOI) Seattle (SEA) | delayed | Claim Refund |
29.05.202513:10 | Virgin Atlantic 8582 | Mumbai (BOM) Kanpur (KNU) | delayed | Claim Refund |
29.05.202512:29 | Virgin Atlantic 4672 | Vancouver (YVR) Seattle (SEA) | delayed | Claim Refund |
29.05.202510:25 | Virgin Atlantic 6801 | Paris (CDG) Seattle (SEA) | delayed | Claim Refund |
29.05.202510:20 | Virgin Atlantic 3944 | Amsterdam (AMS) Seattle (SEA) | cancelled | Claim Refund |
29.05.202509:38 | Virgin Atlantic 3147 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
29.05.202507:00 | Virgin Atlantic 3169 | Covington (CVG) Seattle (SEA) | delayed | Claim Refund |
28.05.202522:11 | Virgin Atlantic 3541 | Seattle (SEA) Boston (BOS) | delayed | Claim Refund |
28.05.202521:40 | Virgin Atlantic 5412 | Seattle (SEA) Boise (BOI) | delayed | Claim Refund |
28.05.202521:40 | Virgin Atlantic 3034 | Seattle (SEA) Medford (MFR) | delayed | Claim Refund |
28.05.202520:30 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | delayed | Claim Refund |
28.05.202520:15 | Virgin Atlantic 3071 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
28.05.202519:01 | Virgin Atlantic 2985 | Tallahassee (TLH) Atlanta (ATL) | delayed | Claim Refund |
28.05.202518:40 | Virgin Atlantic 2355 | Seattle (SEA) Boise (BOI) | delayed | Claim Refund |
28.05.202517:38 | Virgin Atlantic 1929 | Seattle (SEA) Vancouver (YVR) | delayed | Claim Refund |
28.05.202517:20 | Virgin Atlantic 5468 | Vancouver (YVR) Seattle (SEA) | delayed | Claim Refund |
28.05.202516:00 | Virgin Atlantic 3987 | Paris (CDG) Seattle (SEA) | delayed | Claim Refund |
28.05.202514:40 | Virgin Atlantic 3962 | Amsterdam (AMS) Seattle (SEA) | delayed | Claim Refund |
28.05.202513:45 | Virgin Atlantic 1902 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
28.05.202513:45 | Virgin Atlantic 5487 | Phoenix (PHX) Seattle (SEA) | delayed | Claim Refund |
28.05.202510:40 | Virgin Atlantic 4341 | Anchorage (ANC) Seattle (SEA) | delayed | Claim Refund |
27.05.202522:59 | Virgin Atlantic 5211 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202522:50 | Virgin Atlantic 1995 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
27.05.202522:42 | Virgin Atlantic 5335 | Atlanta (ATL) Tulsa (TUL) | delayed | Claim Refund |
27.05.202521:45 | Virgin Atlantic 5213 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202521:20 | Virgin Atlantic 2438 | Atlanta (ATL) Des Moines (DSM) | delayed | Claim Refund |
27.05.202520:50 | Virgin Atlantic 3693 | Salt Lake City (SLC) Tucson (TUS) | delayed | Claim Refund |
27.05.202520:45 | Virgin Atlantic 5389 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202520:33 | Virgin Atlantic 5375 | Atlanta (ATL) Tucson (TUS) | delayed | Claim Refund |
27.05.202520:15 | Virgin Atlantic 3071 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
27.05.202520:05 | Virgin Atlantic 9503 | Patna (PAT) Bangalore (BLR) | delayed | Claim Refund |
27.05.202519:55 | Virgin Atlantic 2115 | Atlanta (ATL) Burlington (BTV) | delayed | Claim Refund |
27.05.202519:45 | Virgin Atlantic 5217 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202519:33 | Virgin Atlantic 2684 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
27.05.202519:05 | Virgin Atlantic 3902 | New York (JFK) (DSS) | delayed | Claim Refund |
27.05.202518:59 | Virgin Atlantic 3546 | Los Angeles (LAX) Tucson (TUS) | delayed | Claim Refund |
27.05.202517:59 | Virgin Atlantic 3136 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
27.05.202517:50 | Virgin Atlantic 2622 | Seattle (SEA) Salt Lake City (SLC) | delayed | Claim Refund |
27.05.202517:50 | Virgin Atlantic 9502 | Patna (PAT) Bangalore (BLR) | delayed | Claim Refund |
27.05.202517:00 | Virgin Atlantic 5337 | Atlanta (ATL) Tulsa (TUL) | delayed | Claim Refund |
27.05.202516:30 | Virgin Atlantic 3443 | Tucson (TUS) Los Angeles (LAX) | delayed | Claim Refund |
27.05.202516:30 | Virgin Atlantic 5219 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202516:22 | Virgin Atlantic 2685 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
27.05.202516:05 | Virgin Atlantic 8912 | New Delhi (DEL) Patna (PAT) | delayed | Claim Refund |
27.05.202516:00 | Virgin Atlantic 3987 | Paris (CDG) Seattle (SEA) | delayed | Claim Refund |
27.05.202514:45 | Virgin Atlantic 8446 | Bangalore (BLR) Patna (PAT) | delayed | Claim Refund |
27.05.202513:45 | Virgin Atlantic 1902 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
27.05.202513:30 | Virgin Atlantic 3148 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
27.05.202512:30 | Virgin Atlantic 9506 | Patna (PAT) New Delhi (DEL) | delayed | Claim Refund |
27.05.202512:05 | Virgin Atlantic 2163 | Buffalo (BUF) Atlanta (ATL) | delayed | Claim Refund |
27.05.202511:50 | Virgin Atlantic 3029 | Medford (MFR) Seattle (SEA) | delayed | Claim Refund |
27.05.202511:25 | Virgin Atlantic 5349 | Boston (BOS) Seattle (SEA) | delayed | Claim Refund |
27.05.202510:35 | Virgin Atlantic 8608 | Mumbai (BOM) Thiruvananthapuram (TRV) | delayed | Claim Refund |
27.05.202510:25 | Virgin Atlantic 6801 | Paris (CDG) Seattle (SEA) | delayed | Claim Refund |
27.05.202510:20 | Virgin Atlantic 3944 | Amsterdam (AMS) Seattle (SEA) | delayed | Claim Refund |
27.05.202510:10 | Virgin Atlantic 8900 | New Delhi (DEL) Patna (PAT) | delayed | Claim Refund |
27.05.202510:00 | Virgin Atlantic 1900 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
27.05.202508:38 | Virgin Atlantic 2179 | Detroit (DTW) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202508:35 | Virgin Atlantic 8580 | Mumbai (BOM) Patna (PAT) | delayed | Claim Refund |
27.05.202500:16 | Virgin Atlantic 2312 | Chicago (IAH) San Antonio (SAT) | delayed | Claim Refund |
26.05.202523:00 | Virgin Atlantic 1528 | Tulsa (TUL) Austin (AUS) | delayed | Claim Refund |
26.05.202522:59 | Virgin Atlantic 5211 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
26.05.202522:59 | Virgin Atlantic 2584 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
26.05.202522:52 | Virgin Atlantic 5259 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
26.05.202522:45 | Virgin Atlantic 3075 | Atlanta (ATL) Louisville (SDF) | delayed | Claim Refund |
26.05.202522:42 | Virgin Atlantic 5335 | Atlanta (ATL) Tulsa (TUL) | delayed | Claim Refund |
26.05.202522:20 | Virgin Atlantic 3476 | Tulsa (TUL) Dallas (DFW) | delayed | Claim Refund |
26.05.202521:52 | Virgin Atlantic 2116 | Atlanta (ATL) Buffalo (BUF) | delayed | Claim Refund |
26.05.202521:50 | Virgin Atlantic 1903 | Seattle (SEA) San Francisco (SFO) | delayed | Claim Refund |
26.05.202521:45 | Virgin Atlantic 5213 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
26.05.202521:40 | Virgin Atlantic 3426 | Seattle (SEA) Redmond (RDM) | delayed | Claim Refund |
26.05.202521:37 | Virgin Atlantic 2523 | Atlanta (ATL) Baton Rouge (BTR) | delayed | Claim Refund |
26.05.202521:25 | Virgin Atlantic 2149 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
26.05.202521:25 | Virgin Atlantic 5277 | Atlanta (ATL) Louisville (SDF) | delayed | Claim Refund |
26.05.202521:20 | Virgin Atlantic 2438 | Atlanta (ATL) Des Moines (DSM) | delayed | Claim Refund |
26.05.202520:55 | Virgin Atlantic 1906 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
26.05.202520:45 | Virgin Atlantic 3593 | Salt Lake City (SLC) Burbank (BUR) | delayed | Claim Refund |
26.05.202520:45 | Virgin Atlantic 5389 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
26.05.202520:35 | Virgin Atlantic 5375 | Atlanta (ATL) Tucson (TUS) | delayed | Claim Refund |
26.05.202520:25 | Virgin Atlantic 1745 | Detroit (DTW) Seattle (SEA) | delayed | Claim Refund |
26.05.202520:10 | Virgin Atlantic 1513 | Minneapolis (MSP) San Antonio (SAT) | delayed | Claim Refund |
26.05.202520:05 | Virgin Atlantic 2312 | Detroit (DTW) San Antonio (SAT) | delayed | Claim Refund |
26.05.202519:55 | Virgin Atlantic 3071 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
26.05.202518:57 | Virgin Atlantic 2091 | Los Angeles (LAX) San Antonio (SAT) | delayed | Claim Refund |
26.05.202518:40 | Virgin Atlantic 2355 | Seattle (SEA) Boise (BOI) | delayed | Claim Refund |
26.05.202517:45 | Virgin Atlantic 1907 | Seattle (SEA) San Francisco (SFO) | delayed | Claim Refund |
26.05.202517:38 | Virgin Atlantic 2783 | Atlanta (ATL) Baton Rouge (BTR) | delayed | Claim Refund |
26.05.202517:15 | Virgin Atlantic 1997 | Baltimore (BWI) Detroit (DTW) | delayed | Claim Refund |
26.05.202517:10 | Virgin Atlantic 3032 | Medford (MFR) Seattle (SEA) | delayed | Claim Refund |
