Coping with flight problems can be very annoying. However, the positive thing is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to understand these regulations. They can come in handy if your flight is disrupted.
Understanding your rights can make managing travel problems much easier. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get aid. EU laws guarantee airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to ask airline staff about these things if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Virgin Atlantic Flight Delay Compensation
Flight delays from Virgin Atlantic can be really annoying. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you land, not when you take off. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A brief trip won’t get you as much money as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Virgin Atlantic Flight Cancellation Compensation
Europe has regulations to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
Your potential compensation depends on two factors:
- The distance of your flight
- The delay in your arrival
As a result, even if the alternative flight is delayed, you might still get some compensation.
Check out the table below to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Virgin Atlantic
It’s essential to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you are entitled to compensation.
Which Virgin Atlantic Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover any flight taking off from an airport within an EU country and every flight landing at an airport within an EU country provided the airline is based in the EU.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s good to know about these laws – they exist to support you if something goes wrong with your flight. They ensure you’re not stranded when your travel plans fall through.
When You Are Not Entitled to Compensation
Virgin Atlantic isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like really bad weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Virgin Atlantic cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
28.03.202520:40 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | delayed | Refunds |
28.03.202511:00 | Virgin Atlantic 5349 | Boston (BOS) Seattle (SEA) | delayed | Refunds |
28.03.202510:15 | Virgin Atlantic 3987 | Paris (CDG) Seattle (SEA) | delayed | Refunds |
28.03.202509:25 | Virgin Atlantic 3076 | Seattle (SEA) Los Angeles (LAX) | delayed | Refunds |
28.03.202509:20 | Virgin Atlantic 3147 | New York (JFK) Buffalo (BUF) | delayed | Refunds |
28.03.202507:15 | Virgin Atlantic 3540 | Boston (BOS) Seattle (SEA) | delayed | Refunds |
28.03.202506:00 | Virgin Atlantic 6605 | Edinburgh (EDI) Paris (CDG) | delayed | Refunds |
27.03.202520:40 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | delayed | Refunds |
27.03.202519:00 | Virgin Atlantic 3158 | New York (JFK) Seattle (SEA) | delayed | Refunds |
27.03.202511:20 | Virgin Atlantic 3427 | Redmond (RDM) Seattle (SEA) | delayed | Refunds |
27.03.202511:18 | Virgin Atlantic 3497 | Santa Ana (SNA) Seattle (SEA) | delayed | Refunds |
27.03.202511:05 | Virgin Atlantic 1914 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
27.03.202507:00 | Virgin Atlantic 3385 | Honolulu (HNL) Seattle (SEA) | delayed | Refunds |
26.03.202521:35 | Virgin Atlantic 3034 | Seattle (SEA) Medford (MFR) | delayed | Refunds |
26.03.202521:20 | Virgin Atlantic 2294 | Atlanta (ATL) Chicago (GTR) | delayed | Refunds |
26.03.202520:40 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | delayed | Refunds |
26.03.202520:29 | Virgin Atlantic 1906 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
26.03.202520:10 | Virgin Atlantic 1903 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
26.03.202519:45 | Virgin Atlantic 9189 | Mumbai (BOM) Lucknow (LKO) | delayed | Refunds |
26.03.202519:40 | Virgin Atlantic 5525 | Seoul (ICN) Brisbane (BNE) | delayed | Refunds |
26.03.202519:25 | Virgin Atlantic 9143 | Mumbai (BOM) Vadodara (BDQ) | delayed | Refunds |
26.03.202519:20 | Virgin Atlantic 8459 | Mumbai (BOM) Indore (IDR) | delayed | Refunds |
26.03.202518:57 | Virgin Atlantic 1774 | Santa Ana (SNA) Seattle (SEA) | delayed | Refunds |
26.03.202518:50 | Virgin Atlantic 5507 | Seoul (ICN) Nagoya (NGO) | delayed | Refunds |
26.03.202518:40 | Virgin Atlantic 5517 | Seoul (ICN) Hanoi (HAN) | delayed | Refunds |
26.03.202518:35 | Virgin Atlantic 8508 | Mumbai (BOM) Raipur (RPR) | delayed | Refunds |
26.03.202518:30 | Virgin Atlantic 5519 | Seoul (ICN) Ho Chi Minh City (SGN) | delayed | Refunds |
26.03.202517:51 | Virgin Atlantic 1561 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
26.03.202517:45 | Virgin Atlantic 1937 | Seattle (SEA) Portland (PDX) | delayed | Refunds |
26.03.202517:40 | Virgin Atlantic 8515 | Mumbai (BOM) Vishakhapatnam (VTZ) | delayed | Refunds |
26.03.202517:30 | Virgin Atlantic 8394 | Mumbai (BOM) Kolkata (CCU) | delayed | Refunds |
26.03.202516:40 | Virgin Atlantic 3275 | (DCA) Seattle (SEA) | delayed | Refunds |
26.03.202516:40 | Virgin Atlantic 1900 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
26.03.202516:30 | Virgin Atlantic 8451 | Mumbai (BOM) Hyderabad (HYD) | delayed | Refunds |
26.03.202515:30 | Virgin Atlantic 1823 | Vancouver (YVR) Seattle (SEA) | delayed | Refunds |
26.03.202515:30 | Virgin Atlantic 8362 | Mumbai (BOM) Ahmedabad (AMD) | delayed | Refunds |
26.03.202514:34 | Virgin Atlantic 1940 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
26.03.202514:20 | Virgin Atlantic 1563 | Minneapolis (MSP) Seattle (SEA) | delayed | Refunds |
26.03.202513:45 | Virgin Atlantic 1902 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
26.03.202513:35 | Virgin Atlantic 1901 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
26.03.202511:42 | Virgin Atlantic 5467 | Ontario (ONT) Seattle (SEA) | delayed | Refunds |
26.03.202508:25 | Virgin Atlantic 5455 | Seattle (SEA) Los Angeles (SMF) | delayed | Refunds |
26.03.202507:30 | Virgin Atlantic 4749 | New York (JFK) Seattle (SEA) | delayed | Refunds |
26.03.202507:15 | Virgin Atlantic 3540 | Boston (BOS) Seattle (SEA) | delayed | Refunds |
26.03.202506:24 | Virgin Atlantic 3169 | Covington (CVG) Seattle (SEA) | delayed | Refunds |
25.03.202520:40 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | delayed | Refunds |
25.03.202518:56 | Virgin Atlantic 3666 | Seattle (SEA) Salt Lake City (SLC) | delayed | Refunds |
25.03.202518:53 | Virgin Atlantic 1567 | Minneapolis (MSP) Seattle (SEA) | delayed | Refunds |
25.03.202513:25 | Virgin Atlantic 2367 | Tucson (TUS) Seattle (SEA) | delayed | Refunds |
25.03.202513:15 | Virgin Atlantic 105 | London (LHR) Seattle (SEA) | delayed | Refunds |
25.03.202511:20 | Virgin Atlantic 3427 | Redmond (RDM) Seattle (SEA) | delayed | Refunds |
25.03.202508:25 | Virgin Atlantic 7097 | Amsterdam (AMS) Newcastle (NCL) | delayed | Refunds |
25.03.202506:00 | Virgin Atlantic 6948 | Bristol (BRS) Amsterdam (AMS) | cancelled | Refunds |
24.03.202523:00 | Virgin Atlantic 2584 | Atlanta (ATL) Chicago (ECP) | delayed | Refunds |
24.03.202521:30 | Virgin Atlantic 1597 | Minneapolis (MSP) Spokane (GEG) | delayed | Refunds |
24.03.202521:20 | Virgin Atlantic 4342 | Seattle (SEA) Anchorage (ANC) | delayed | Refunds |
24.03.202521:20 | Virgin Atlantic 2604 | Atlanta (ATL) Wilmington (ILM) | delayed | Refunds |
24.03.202520:40 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | delayed | Refunds |
24.03.202519:31 | Virgin Atlantic 2684 | Atlanta (ATL) Seattle (SEA) | delayed | Refunds |
24.03.202518:53 | Virgin Atlantic 1567 | Minneapolis (MSP) Seattle (SEA) | delayed | Refunds |
24.03.202516:10 | Virgin Atlantic 1551 | Minneapolis (MSP) Anchorage (ANC) | delayed | Refunds |
24.03.202515:55 | Virgin Atlantic 1949 | Seattle (SEA) Maui (OGG) | delayed | Refunds |
24.03.202515:40 | Virgin Atlantic 2200 | New York (JFK) Seattle (SEA) | delayed | Refunds |
24.03.202514:20 | Virgin Atlantic 1563 | Minneapolis (MSP) Seattle (SEA) | delayed | Refunds |
24.03.202514:05 | Virgin Atlantic 2334 | Boise (BOI) Seattle (SEA) | delayed | Refunds |
24.03.202513:25 | Virgin Atlantic 2367 | Tucson (TUS) Seattle (SEA) | delayed | Refunds |
24.03.202513:15 | Virgin Atlantic 105 | London (LHR) Seattle (SEA) | delayed | Refunds |
24.03.202511:15 | Virgin Atlantic 2108 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
24.03.202511:00 | Virgin Atlantic 5349 | Boston (BOS) Seattle (SEA) | delayed | Refunds |
24.03.202510:15 | Virgin Atlantic 3987 | Paris (CDG) Seattle (SEA) | delayed | Refunds |
24.03.202507:30 | Virgin Atlantic 4749 | New York (JFK) Seattle (SEA) | delayed | Refunds |
23.03.202523:45 | Virgin Atlantic 5001 | Memphis (MEM) Nashville (BNA) | delayed | Refunds |
23.03.202521:19 | Virgin Atlantic 2149 | Atlanta (ATL) Seattle (SEA) | delayed | Refunds |
23.03.202520:29 | Virgin Atlantic 1906 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
23.03.202519:31 | Virgin Atlantic 2684 | Atlanta (ATL) Seattle (SEA) | delayed | Refunds |
23.03.202519:30 | Virgin Atlantic 3327 | Seattle (SEA) San Diego (SAN) | delayed | Refunds |
23.03.202517:45 | Virgin Atlantic 1937 | Seattle (SEA) Portland (PDX) | delayed | Refunds |
23.03.202516:40 | Virgin Atlantic 5416 | Boise (BOI) Seattle (SEA) | delayed | Refunds |
23.03.202515:50 | Virgin Atlantic 4036 | London (LHR) Seattle (SEA) | delayed | Refunds |
23.03.202515:40 | Virgin Atlantic 3447 | Seattle (SEA) Redmond (RDM) | delayed | Refunds |
23.03.202515:40 | Virgin Atlantic 2200 | New York (JFK) Seattle (SEA) | delayed | Refunds |
23.03.202515:35 | Virgin Atlantic 3423 | Seattle (SEA) Lihue (LIH) | delayed | Refunds |
23.03.202515:25 | Virgin Atlantic 5293 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
23.03.202514:34 | Virgin Atlantic 1940 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
23.03.202513:48 | Virgin Atlantic 1708 | St Louis (STL) Detroit (DTW) | delayed | Refunds |
23.03.202513:05 | Virgin Atlantic 105 | London (LHR) Seattle (SEA) | delayed | Refunds |
23.03.202511:42 | Virgin Atlantic 5467 | Ontario (ONT) Seattle (SEA) | delayed | Refunds |
23.03.202511:32 | Virgin Atlantic 3495 | Pasco (PSC) Seattle (SEA) | delayed | Refunds |
23.03.202511:23 | Virgin Atlantic 3412 | Eugene (EUG) Seattle (SEA) | delayed | Refunds |
23.03.202510:00 | Virgin Atlantic 8491 | Hyderabad (HYD) New Delhi (DEL) | delayed | Refunds |
23.03.202509:30 | Virgin Atlantic 8838 | Hyderabad (HYD) Mumbai (BOM) | delayed | Refunds |
23.03.202509:10 | Virgin Atlantic 8270 | Bangalore (BLR) Hyderabad (HYD) | delayed | Refunds |
23.03.202507:00 | Virgin Atlantic 2000 | Cleveland (CLE) Minneapolis (MSP) | delayed | Refunds |
22.03.202521:20 | Virgin Atlantic 4342 | Seattle (SEA) Anchorage (ANC) | delayed | Refunds |
22.03.202520:40 | Virgin Atlantic 5529 | Seoul (ICN) Tokyo (HND) | delayed | Refunds |
22.03.202519:50 | Virgin Atlantic 4170 | Atlanta (ATL) San Juan (SJU) | delayed | Refunds |
22.03.202519:48 | Virgin Atlantic 5371 | Atlanta (ATL) San Jose (SJC) | delayed | Refunds |
22.03.202519:45 | Virgin Atlantic 3160 | New York (JFK) San Juan (SJU) | delayed | Refunds |
22.03.202518:05 | Virgin Atlantic 3243 | Boston (BOS) Seattle (SEA) | delayed | Refunds |
22.03.202517:36 | Virgin Atlantic 3445 | Redmond (RDM) Seattle (SEA) | delayed | Refunds |