Whenever flights are delayed or cancelled, it can be annoying and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in these situations. According to EU261, if your flight is cancelled or delayed, the airline has to provide you with compensation and assistance.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the regulation that deals with the rights of air passengers. Specifically, this legislation covers different situations, such as flight cancellations, delays, rebooking, etc., and obligates airlines to resolve individual cases with care and fairness. If the situation occurs due to the airline’s fault, any passenger who underwent certain inconveniences is entitled to receive compensation. In addition, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
The EU 261 encompasses regulations concerning the process of compensation, including aid to people affected by flight problems. Specifically, the amount of compensation you can expect to receive is up to 600 euros per person. This sum varies, based on your circumstances.
Compensation for Qatar Airways Flight Cancellation
First and foremost, passengers need to know that the airline is required to notify them about the cancellation of their flight. In case the airline informs you under fourteen days before your flight date and does not provide any alternative flight, the airline, according to the EU 261 regulation, must pay you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger might be eligible for compensation. The table below shows the airline’s obligations according to the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Compensation for Qatar Airways Flight Delay
When a flight is delayed for 3+ hours, the airline is obligated to pay compensation. If the flight is delayed for 5 hours or more, the passenger can expect a ticket refund or an alternative flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with refreshments, meals, and accommodation. See key information about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Right to Care
Right to Care relates to a specific aspect of EU Regulation 261/2004, which sets out regulations on compensation and assistance for travelers in cases of flight cancellations, long delays, or denied boarding.
The “Right to Care” under EU261/2004 requires airlines to provide certain services and assistance to passengers experiencing significant delays or cancellations. These include:
- Snacks and drinks appropriate to the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
When a passenger receives an alternative flight, it is helpful to understand upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for instance, you booked Economy but were upgraded to Business class), you will not have to pay extra for this upgrade.
Regarding downgrading in class (if you had a Business class flight, but were downgraded to Economy), you are entitled to get reimbursement. Here, you should be aware that the amount of compensation fully depends on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Keep in mind that these rights apply to all flights within the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for delayed or cancelled flights. Specifically, we refer to extraordinary circumstances that are outside of the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline might have been able to do something to prevent problems with the flight and failed to handle the situation, you might be entitled to compensation.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Qatar Airways is not a European airline. Therefore, they aren’t required to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Qatar Airways Compensation
Flight delay or cancellation is an unpleasant situation that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight delay or cancellation should know exactly how to claim compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202521:10 | Qatar Airways 6843 | Tokyo (KIX) Tokyo (HND) | delayed | Refunds |
09.05.202520:50 | Qatar Airways 6026 | Akita (AXT) Tokyo (HND) | delayed | Refunds |
09.05.202520:40 | Qatar Airways 6036 | Hiroshima (HIJ) Tokyo (HND) | delayed | Refunds |
09.05.202520:35 | Qatar Airways 6060 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
09.05.202520:30 | Qatar Airways 6074 | Nagasaki (NGS) Tokyo (HND) | delayed | Refunds |
09.05.202520:25 | Qatar Airways 6086 | Tokushima (TKS) Tokyo (HND) | delayed | Refunds |
09.05.202520:20 | Qatar Airways 6056 | Kumamoto (KMJ) Tokyo (HND) | cancelled | Refunds |
09.05.202520:05 | Qatar Airways 6034 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
09.05.202519:30 | Qatar Airways 6038 | Hakodate (HKD) Tokyo (HND) | delayed | Refunds |
09.05.202519:25 | Qatar Airways 6082 | Okayama (OKJ) Tokyo (HND) | delayed | Refunds |
09.05.202519:10 | Qatar Airways 6840 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
09.05.202519:10 | Qatar Airways 6839 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
09.05.202519:10 | Qatar Airways 6078 | Oita (OIT) Tokyo (HND) | delayed | Refunds |
09.05.202518:55 | Qatar Airways 6054 | Miyazaki (KMI) Tokyo (HND) | delayed | Refunds |
09.05.202518:35 | Qatar Airways 6826 | Komatsu (KMQ) Tokyo (HND) | delayed | Refunds |
09.05.202518:00 | Qatar Airways 6836 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
09.05.202518:00 | Qatar Airways 6834 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
09.05.202517:45 | Qatar Airways 6828 | Matsuyama (MYJ) Tokyo (HND) | delayed | Refunds |
09.05.202517:35 | Qatar Airways 6831 | Tokushima (TKS) Tokyo (HND) | delayed | Refunds |
09.05.202517:30 | Qatar Airways 6829 | Kumamoto (KMJ) Tokyo (HND) | delayed | Refunds |
09.05.202517:25 | Qatar Airways 6827 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
09.05.202517:25 | Qatar Airways 6832 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
09.05.202517:05 | Qatar Airways 6821 | Oita (OIT) Tokyo (HND) | delayed | Refunds |
09.05.202517:00 | Qatar Airways 6809 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
09.05.202516:55 | Qatar Airways 6822 | Tokyo (ITM) Tokyo (HND) | delayed | Refunds |
09.05.202516:50 | Qatar Airways 6823 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
09.05.202516:45 | Qatar Airways 6817 | Miyazaki (KMI) Tokyo (HND) | delayed | Refunds |
09.05.202516:35 | Qatar Airways 6812 | Izumo (IZO) Tokyo (HND) | delayed | Refunds |
09.05.202516:35 | Qatar Airways 6814 | Asahikawa (AKJ) Tokyo (HND) | delayed | Refunds |
09.05.202516:30 | Qatar Airways 6810 | Tokyo (ITM) Tokyo (HND) | delayed | Refunds |
09.05.202516:25 | Qatar Airways 6818 | Hiroshima (HIJ) Tokyo (HND) | delayed | Refunds |
09.05.202516:20 | Qatar Airways 5842 | Hong Kong (HKG) Tokyo (HND) | delayed | Refunds |
09.05.202516:20 | Qatar Airways 6052 | Kita Kyushu (KKJ) Tokyo (HND) | delayed | Refunds |
09.05.202516:15 | Qatar Airways 6806 | Kochi (KCZ) Tokyo (HND) | delayed | Refunds |
09.05.202516:15 | Qatar Airways 6819 | Nagasaki (NGS) Tokyo (HND) | delayed | Refunds |
09.05.202516:00 | Qatar Airways 6807 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
09.05.202516:00 | Qatar Airways 6808 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
09.05.202515:50 | Qatar Airways 6816 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
09.05.202515:25 | Qatar Airways 6801 | Nagasaki (NGS) Tokyo (HND) | delayed | Refunds |
09.05.202515:25 | Qatar Airways 6804 | Kumamoto (KMJ) Tokyo (HND) | delayed | Refunds |
09.05.202515:15 | Qatar Airways 3583 | Barcelona (BCN) Amsterdam (AMS) | cancelled | Refunds |
09.05.202515:10 | Qatar Airways 6095 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
09.05.202515:10 | Qatar Airways 6811 | Obihiro (OBO) Tokyo (HND) | delayed | Refunds |
09.05.202515:00 | Qatar Airways 6097 | Memanbetsu (MMB) Tokyo (HND) | delayed | Refunds |
09.05.202514:50 | Qatar Airways 6032 | Tokyo (KIX) Tokyo (HND) | delayed | Refunds |
09.05.202514:40 | Qatar Airways 6092 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
09.05.202514:40 | Qatar Airways 6087 | Matsuyama (MYJ) Tokyo (HND) | delayed | Refunds |
09.05.202514:35 | Qatar Airways 5462 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
09.05.202514:20 | Qatar Airways 5737 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
09.05.202514:15 | Qatar Airways 6024 | Amami (ASJ) Tokyo (HND) | delayed | Refunds |
09.05.202514:05 | Qatar Airways 6805 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
09.05.202513:50 | Qatar Airways 8129 | Florence (FLR) Barcelona (BCN) | delayed | Refunds |
09.05.202513:30 | Qatar Airways 3753 | Paris (ORY) Barcelona (BCN) | delayed | Refunds |
09.05.202513:25 | Qatar Airways 3766 | Palma Mallorca (PMI) Barcelona (BCN) | delayed | Refunds |
09.05.202513:20 | Qatar Airways 3503 | Malaga (AGP) Barcelona (BCN) | delayed | Refunds |
09.05.202512:45 | Qatar Airways 6939 | Madrid (MAD) Barcelona (BCN) | delayed | Refunds |
09.05.202512:40 | Qatar Airways 3639 | Rome (FCO) Barcelona (BCN) | delayed | Refunds |
09.05.202512:30 | Qatar Airways 5376 | Barcelona (BCN) Madrid (MAD) | delayed | Refunds |
09.05.202512:30 | Qatar Airways 3571 | Barcelona (BCN) Ibiza (IBZ) | delayed | Refunds |
09.05.202512:10 | Qatar Airways 3569 | Barcelona (BCN) Almeria (LEI) | delayed | Refunds |
09.05.202512:00 | Qatar Airways 3526 | Barcelona (BCN) Malaga (AGP) | delayed | Refunds |
09.05.202511:50 | Qatar Airways 5762 | Johannesburg (JNB) Kasane (BBK) | delayed | Refunds |
09.05.202511:45 | Qatar Airways 3686 | Ibiza (IBZ) Barcelona (BCN) | delayed | Refunds |
09.05.202511:30 | Qatar Airways 8126 | Barcelona (BCN) Florence (FLR) | delayed | Refunds |
09.05.202511:30 | Qatar Airways 8019 | Madrid (MAD) Marrakech (RAK) | delayed | Refunds |
09.05.202511:00 | Qatar Airways 3656 | Bari (BRI) Barcelona (BCN) | delayed | Refunds |
09.05.202511:00 | Qatar Airways 3595 | Barcelona (BCN) Paris (ORY) | delayed | Refunds |
09.05.202510:55 | Qatar Airways 3688 | Barcelona (BCN) Paris (CDG) | delayed | Refunds |
09.05.202510:25 | Qatar Airways 3523 | Amsterdam (AMS) Barcelona (BCN) | cancelled | Refunds |
09.05.202510:05 | Qatar Airways 3577 | Barcelona (BCN) Ibiza (IBZ) | delayed | Refunds |
09.05.202510:05 | Qatar Airways 3501 | Arrecife (ACE) Barcelona (BCN) | delayed | Refunds |
09.05.202509:50 | Qatar Airways 5534 | Geneva (GVA) Barcelona (BCN) | delayed | Refunds |
09.05.202509:45 | Qatar Airways 6850 | Barcelona (BCN) Madrid (MAD) | delayed | Refunds |
09.05.202509:35 | Qatar Airways 8137 | Zurich (ZRH) Barcelona (BCN) | delayed | Refunds |
09.05.202509:30 | Qatar Airways 3685 | Ibiza (IBZ) Barcelona (BCN) | delayed | Refunds |
09.05.202509:30 | Qatar Airways 3600 | Santander (SDR) Barcelona (BCN) | delayed | Refunds |
09.05.202509:25 | Qatar Airways 3746 | Paris (ORY) Barcelona (BCN) | delayed | Refunds |
09.05.202509:20 | Qatar Airways 3678 | Granada (GRX) Barcelona (BCN) | delayed | Refunds |
09.05.202509:00 | Qatar Airways 8130 | Florence (FLR) Barcelona (BCN) | delayed | Refunds |
09.05.202509:00 | Qatar Airways 4714 | Rome (FCO) Barcelona (BCN) | delayed | Refunds |
09.05.202509:00 | Qatar Airways 8271 | Doha (DOH) Zaragoza (ZAZ) | delayed | Refunds |
09.05.202508:55 | Qatar Airways 3532 | Barcelona (BCN) Bilbao (BIO) | delayed | Refunds |
09.05.202508:55 | Qatar Airways 3702 | Nice (NCE) Barcelona (BCN) | delayed | Refunds |
09.05.202508:45 | Qatar Airways 8003 | Barcelona (BCN) Madrid (MAD) | delayed | Refunds |
09.05.202508:30 | Qatar Airways 3771 | Vigo (VGO) Barcelona (BCN) | delayed | Refunds |
09.05.202508:30 | Qatar Airways 3649 | Palma Mallorca (PMI) Barcelona (BCN) | delayed | Refunds |
09.05.202508:25 | Qatar Airways 3538 | Barcelona (BCN) Alicante (ALC) | delayed | Refunds |
09.05.202508:20 | Qatar Airways 8411 | Sao Paulo (GRU) Navegantes (NVT) | delayed | Refunds |
09.05.202507:50 | Qatar Airways 6065 | Tokyo (HND) Obihiro (OBO) | delayed | Refunds |
09.05.202507:45 | Qatar Airways 8070 | Madrid (MAD) Barcelona (BCN) | delayed | Refunds |
09.05.202507:30 | Qatar Airways 6071 | Tokyo (HND) Hakodate (HKD) | delayed | Refunds |
09.05.202507:25 | Qatar Airways 8132 | Tangier (TNG) Barcelona (BCN) | delayed | Refunds |
09.05.202507:25 | Qatar Airways 8043 | Manises (VLC) Barcelona (BCN) | delayed | Refunds |
09.05.202507:15 | Qatar Airways 5460 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Refunds |
09.05.202507:10 | Qatar Airways 6857 | Madrid (MAD) Barcelona (BCN) | delayed | Refunds |
09.05.202507:10 | Qatar Airways 8574 | Charlotte (CLT) New York (IAD) | cancelled | Refunds |
09.05.202507:10 | Qatar Airways 4687 | Barcelona (BCN) Amsterdam (AMS) | cancelled | Refunds |
09.05.202507:10 | Qatar Airways 3514 | Barcelona (BCN) Arrecife (ACE) | delayed | Refunds |
09.05.202507:00 | Qatar Airways 3738 | Barcelona (BCN) Palma Mallorca (PMI) | delayed | Refunds |
09.05.202507:00 | Qatar Airways 6025 | Tokyo (HND) Hiroshima (HIJ) | delayed | Refunds |
