Whenever flights are delayed or cancelled, it can be annoying and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in such situations. Under EU 261/2004, if your flight is disrupted, the airline has to provide you with compensation and assistance. This article will focus on Iran Air flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
EU Regulation 261 is the law that deals with air passengers’ rights. Specifically, this law covers different situations, such as flight cancellations, delays, rebooking, etc., and requires airlines to handle individual cases with care and fairness. If the situation occurs as a result of the airline’s fault, any passenger who underwent certain inconveniences is entitled to get compensation. Moreover, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 encompasses rules concerning the compensation process, including assistance to people who suffered from issues with flights. In particular, the amount of compensation you can be eligible for is up to 600 euros per person. This sum ranges, based on your specific case.
Iran Air Flight Cancellation Compensation
First and foremost, travelers need to know that the airline is required to notify them about the cancellation of their flight. In case the airline notifies you under fourteen days before the date of your flight and does not offer any alternative flight, the airline, according to the EU 261/2004, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is offered an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger could be eligible for compensation. The table below shows the airline’s obligations based on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Iran Air Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for 3+ hours, the airline is obligated to provide compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or an alternative flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with beverages, some food, and accommodation. See key information about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care pertains to a specific aspect of European Union Regulation 261/2004, which sets out common rules on compensation and assistance for travelers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261 requires airlines to provide certain assistance and services to passengers affected by significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
In situations where a passenger receives an alternative flight, it is important to be aware of upgrading and downgrading the flight’s class.
In situations, when the airline provides you with a higher class (for example, you booked Economy but were upgraded to Business class), you will not be charged additional fees for this upgrade.
Regarding downgrading in class (if you had a Business class ticket, but were downgraded to Economy), you can receive reimbursement. In this case, you should be aware that the amount of compensation fully depends on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Consider that these rights cover every flight within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers will not receive compensation for cancelled or delayed flights. Specifically, we talk about extraordinary circumstances that are outside of the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline could hypothetically have done something to avoid problems with the flight and failed to handle the situation, you might be entitled to compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 covers all flights departing from European Union airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Iran Air is not a European airline. Consequently, they don’t have to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Iran Air Compensation
Flight delay or cancellation can be a frustrating experience that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight delay or cancellation should understand the steps to claim compensation. To apply for compensation, follow these steps:
- Fill in our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will strive to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
10.11.202509:15 | Iran Air 447 | Tehran (THR) Tabriz (TBZ) | Delayed | Claim Refund |
04.11.202521:55 | Iran Air 298 | Tehran (THR) Yazd (AZD) | Delayed | Claim Refund |
04.11.202511:00 | Iran Air 626 | Doha (DOH) Lar (LRR) | Delayed | Claim Refund |
02.11.202517:50 | Iran Air 262 | Tehran (THR) Mashad (MHD) | Delayed | Claim Refund |
02.11.202512:00 | Iran Air 606 | Kuwait City (KWI) Lar (LRR) | Delayed | Claim Refund |
30.10.202516:45 | Iran Air 749 | Tehran (IKA) Baku (GYD) | Delayed | Claim Refund |
29.10.202521:40 | Iran Air 768 | Istanbul (IST) Tehran (IKA) | Delayed | Claim Refund |
29.10.202513:30 | Iran Air 718 | Istanbul (IST) Tehran (IKA) | Delayed | Claim Refund |
24.10.202523:20 | Iran Air 3560 | Tehran (IKA) Madinah (MED) | Delayed | Claim Refund |
09.10.202513:25 | Iran Air 327 | Lar (LRR) Tehran (THR) | Cancelled | Claim Refund |
09.10.202510:45 | Iran Air 626 | Doha (DOH) Lar (LRR) | Cancelled | Claim Refund |
08.10.202515:45 | Iran Air 277 | Tehran (THR) Urmieh (OMH) | Delayed | Claim Refund |
05.10.202512:00 | Iran Air 606 | Kuwait City (KWI) Lar (LRR) | Delayed | Claim Refund |
03.10.202517:20 | Iran Air 624 | Doha (DOH) Shiraz (SYZ) | Delayed | Claim Refund |
03.10.202515:35 | Iran Air 625 | Shiraz (SYZ) Doha (DOH) | Delayed | Claim Refund |
03.10.202507:30 | Iran Air 3511 | Bandar Abbas (BND) Doha (DOH) | Cancelled | Claim Refund |
02.10.202513:25 | Iran Air 327 | Lar (LRR) Tehran (THR) | Cancelled | Claim Refund |
02.10.202511:00 | Iran Air 602 | Kuwait City (KWI) Mashad (MHD) | Delayed | Claim Refund |
02.10.202510:45 | Iran Air 626 | Doha (DOH) Lar (LRR) | Cancelled | Claim Refund |
30.09.202511:15 | Iran Air 626 | Doha (DOH) Lar (LRR) | Delayed | Claim Refund |
30.09.202506:15 | Iran Air 326 | Tehran (THR) Lar (LRR) | Delayed | Claim Refund |
30.09.202505:30 | Iran Air 260 | Tehran (THR) Mashad (MHD) | Delayed | Claim Refund |
29.09.202522:00 | Iran Air 768 | Istanbul (IST) Tehran (IKA) | Delayed | Claim Refund |
29.09.202518:45 | Iran Air 1511 | Jeddah (JED) Tehran (IKA) | Delayed | Claim Refund |
27.09.202505:40 | Iran Air 407 | Tehran (THR) Bushehr (BUZ) | Delayed | Claim Refund |
25.09.202510:45 | Iran Air 626 | Doha (DOH) Lar (LRR) | Delayed | Claim Refund |
