Whenever flights are cancelled or delayed, it can be annoying and inconvenient for passengers. However, the EU has a regulation 261/2004 that helps protect passengers in these situations. Under EU261, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance. This article will focus on Himalaya Airlines flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
The EU 261 is the regulation that covers the rights of air passengers. More precisely, this regulation covers diverse cases, including rebooking, delays, flight cancellations, etc., and requires airlines to handle individual cases with fairness and care. If the incident happens due to the airline’s fault, any traveler who experienced certain inconveniences is entitled to get compensation. In addition, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 contains regulations regarding the compensation process, including aid to people experiencing flight problems. In particular, the amount of compensation you can expect to receive is up to 600 euros per passenger. This sum ranges, depending on your specific case.
Himalaya Airlines Flight Cancellation Compensation
First and foremost, passengers should be aware that the airline is required to notify them about the flight cancellation. In case the airline informs you less than fourteen days before the date of your flight and does not offer any alternative flight, the airline, according to the EU 261, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger could be entitled to compensation. The table below shows the airline’s obligations based on the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Himalaya Airlines Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is required to pay compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or another flight to the final destination.
Furthermore, in such situations, the airline also must provide a passenger with beverages, some food, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care pertains to a specific aspect of EU Regulation 261/2004, which establishes regulations on assistance and compensation to passengers in cases of flight cancellations, long delays, or denied boarding.
The “Right to Care” under EU 261/2004 requires airlines to provide certain assistance and services to passengers affected by significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Emails or faxes and two free phone calls
Upgrading and Downgrading
In situations where a passenger gets an alternative flight, it is important to be aware of upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for example, you had Economy but were upgraded to Business class), you will not be charged additional fees for this upgrade.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you are entitled to obtain reimbursement. In this case, it’s important to note that the amount of compensation is entirely based on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Keep in mind that these rights apply to every flight within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for delayed or cancelled flights. Specifically, we talk about extraordinary circumstances that are beyond the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline could hypothetically have done something to prevent problems with the flight and failed to handle the situation, you may be eligible for compensation.
Which Flights are Covered by EU 261/2004?
EU Regulation 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Himalaya Airlines is not a European airline. Therefore, they don’t have to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Himalaya Airlines Compensation
Flight cancellation or delay is an unpleasant situation that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight delay or cancellation should know exactly how to seek compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
06.12.202501:45 | Himalaya Airlines 364 | Doha (DOH) Kathmandu (KTM) | Delayed | Claim Refund |
02.12.202501:45 | Himalaya Airlines 364 | Doha (DOH) Kathmandu (KTM) | Delayed | Claim Refund |
30.11.202503:00 | Himalaya Airlines 766 | Dubai (DXB) Kathmandu (KTM) | Delayed | Claim Refund |
12.11.202500:05 | Himalaya Airlines 560 | Dammam (DMM) Kathmandu (KTM) | Delayed | Claim Refund |
10.11.202508:30 | Himalaya Airlines 774 | Kathmandu (KTM) Gonggar (LXA) | Delayed | Claim Refund |
10.11.202500:05 | Himalaya Airlines 560 | Dammam (DMM) Kathmandu (KTM) | Delayed | Claim Refund |
09.11.202520:05 | Himalaya Airlines 559 | Kathmandu (KTM) Dammam (DMM) | Delayed | Claim Refund |
08.11.202520:05 | Himalaya Airlines 559 | Kathmandu (KTM) Dammam (DMM) | Delayed | Claim Refund |
06.11.202520:05 | Himalaya Airlines 559 | Kathmandu (KTM) Dammam (DMM) | Delayed | Claim Refund |
06.11.202508:30 | Himalaya Airlines 774 | Kathmandu (KTM) Gonggar (LXA) | Delayed | Claim Refund |
04.11.202512:40 | Himalaya Airlines 574 | Riyadh (RUH) Kathmandu (KTM) | Delayed | Claim Refund |
28.10.202501:45 | Himalaya Airlines 364 | Doha (DOH) Kathmandu (KTM) | Delayed | Claim Refund |
25.10.202501:45 | Himalaya Airlines 364 | Doha (DOH) Kathmandu (KTM) | Delayed | Claim Refund |
24.10.202523:30 | Himalaya Airlines 571 | Kathmandu (KTM) Kuwait City (KWI) | Delayed | Claim Refund |
24.10.202518:35 | Himalaya Airlines 891 | Kuala Lumpur (KUL) Kathmandu (KTM) | Delayed | Claim Refund |
