Passengers of Arik Air who have experienced a delayed or cancelled flight are legally entitled to compensation. Under EU Regulation 261/2004, airlines must compensate passengers in case of a significant disruption. Here, we will look at your rights and the steps you need to take to obtain the compensation you deserve from the airline.

Arik Air Flight Delay or Cancellation Compensation

Before claiming the Arik Air compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of delay or flight cancellation.

Arik Air Compensation for Flight Delay

According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s essential to note, that this delay compensation depends on the flight’s landing time, not the departure time, so the key to your claim is the actual time you reach your final destination.

Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation depends on several factors, including the duration of the delay and the distance of your flight:

Less than 3 hours	Between 3-4 hours	Four hours +	Distance
0	€250	€250	All flights up to 1500 km
0	€400	€400	All flights between 1500 km and 3500 km
0	€400	€400	All intra-EU flights over 3500 km
0	€300	€600	All non-EU flights over 3500 km

Remember you might not receive compensation for every flight delay. Arik Air is not obliged to provide compensation when extraordinary circumstances outside their control happen. This covers bad weather, airport issues, or a strike by air traffic controllers. In these cases, you will usually not be compensated as it is not the airline’s fault.

Arik Air Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines have to inform passengers of flight cancellations at least 14 days before departure. If the airline fails to notify you in time, you could qualify for compensation of €250-600 per passenger, depending on the flight distance. Nonetheless, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting a different flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two factors: the flight distance and the length of the delay, according to the table provided below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Arik Air doesn’t have to compensate you if they offer an alternative flight that departs and arrives around the same time as your original flight. Moreover, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.

Are Arik Air Flights Covered By EU 261/2004?

European Union Regulation 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.

Nevertheless, Arik Air is not a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Arik Air

If your travel plans have been affected by a flight delay or cancellation with Arik Air, it’s crucial to understand that you might be entitled to compensation under EU laws. For this reason, it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You only pay us if we win your case.

These steps will help you file your claim quickly and improve your chances of getting the compensation you’re owed. There may be plenty of time after your flight to submit a claim, but it’s best to complete it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Arik Air goes the extra mile to support passengers during travel disruptions by offering services that complement flight compensation.

Right to Care

When flight disruptions happen, Arik Air is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:

Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
Communication: Arik Air offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
Accommodation: If the delay extends for the night or requires an additional stay, Arik Air provides hotel room accommodation. This covers transportation between the airport and the hotel.
Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airline staff at the airport for instant assistance.

Rebooking and Refunds

When Arik Air cancels a flight, passengers have the option to receive a full refund or rebook on another flight. This option is essential for minimizing travel interruptions and assisting passengers to manage unforeseen circumstances successfully.

Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
Rebooking: if you choose to continue your journey, Arik Air shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Arik Air shall arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Arik Air will assist in rebooking your entire journey, not just the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

Arik Air Compensation for Flight Delays and Cancellations