Cancelled and delayed flights are the most frequent problems encountered by travelers. Fortunately, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the conditions in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will find everything you need to know about EU 261 regulation and when you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Geneva Airport on flights operated by EU-based airlines have specific rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.
Geneva Airport Flight Delay Compensation
Flyers facing flight delays at Geneva Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances outside their control.
Geneva Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Geneva Airport, according to EU 261/2004, passengers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the duration of the delay. You can refer to this table to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or air traffic control strikes.
Which Geneva Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Geneva Airport to anywhere | Yes | Yes |
| Arrivals at Geneva Airport from inside the EU | Yes | No |
| Arrivals at Geneva Airport from outside the EU | Yes | No |
How to Claim Compensation from Geneva Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at Geneva Airport, you could be eligible for compensation under EU 261/2004.
To initiate your compensation claim, follow these steps:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
21.06.202516:00 | empty | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202510:40 | easyJet 2884 | Geneve-cointrin (GVA) Bristol (BRS) | delayed | Claim Refund |
20.06.202508:15 | Brussels Airlines 2712 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:15 | United Airlines 9892 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:15 | SWISS 4552 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:15 | Hainan Airlines 8566 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202518:15 | empty | Geneve-cointrin (GVA) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202511:00 | Tunisair 703 | Geneve-cointrin (GVA) Carthage (TUN) | delayed | Claim Refund |
19.06.202510:30 | easyJet 9070 | Geneve-cointrin (GVA) Euroairport France (EAP) | delayed | Claim Refund |
19.06.202508:15 | Brussels Airlines 2712 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202508:15 | United Airlines 9892 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202508:15 | SWISS 4552 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
19.06.202507:35 | Jetfly Aviation | Geneve-cointrin (GVA) Euroairport France (EAP) | delayed | Claim Refund |
18.06.202508:10 | VallJet | Geneve-cointrin (GVA) John Paul II Balice International (KRK) | delayed | Claim Refund |
16.06.202515:15 | Emirates 90 | Geneve-cointrin (GVA) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
16.06.202515:15 | Qantas 8090 | Geneve-cointrin (GVA) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
16.06.202510:45 | Nouvelair Tunisie 185 | Geneve-cointrin (GVA) Carthage (TUN) | delayed | Claim Refund |
16.06.202510:00 | easyJet 1373 | Geneve-cointrin (GVA) Santiago De Compostela (SCQ) | delayed | Claim Refund |
15.06.202518:15 | easyJet 1565 | Geneve-cointrin (GVA) Liszt Ferenc International (BUD) | delayed | Claim Refund |
13.06.202515:15 | Emirates 90 | Geneve-cointrin (GVA) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
13.06.202515:15 | Icelandair 6030 | Geneve-cointrin (GVA) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
13.06.202515:15 | Qantas 8090 | Geneve-cointrin (GVA) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
12.06.202518:30 | VallJet | Geneve-cointrin (GVA) John Paul II Balice International (KRK) | delayed | Claim Refund |
12.06.202511:00 | Tunisair 703 | Geneve-cointrin (GVA) Carthage (TUN) | delayed | Claim Refund |
12.06.202510:30 | easyJet 2886 | Geneve-cointrin (GVA) Bristol (BRS) | delayed | Claim Refund |
12.06.202507:05 | Brussels Airlines 2726 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
12.06.202507:05 | SWISS 4574 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
12.06.202507:05 | Air Canada 6339 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
12.06.202507:05 | United Airlines 9907 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
11.06.202509:00 | United Eagle 1 | Geneve-cointrin (GVA) Mérignac (BOD) | delayed | Claim Refund |
11.06.202508:15 | United Airlines 9892 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
11.06.202508:15 | Brussels Airlines 2712 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
11.06.202508:15 | SWISS 4552 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
11.06.202507:05 | SWISS 4574 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
11.06.202507:05 | Brussels Airlines 2726 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
11.06.202507:05 | United Airlines 9907 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
11.06.202507:05 | Air Canada 6339 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
10.06.202515:20 | easyJet 5184 | Geneve-cointrin (GVA) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
10.06.202511:25 | SWISS 4572 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
10.06.202511:25 | Brussels Airlines 2714 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
10.06.202508:55 | Flexjet | Geneve-cointrin (GVA) La Garenne (AGF) | delayed | Claim Refund |
10.06.202507:30 | DB Aviation 527 | Geneve-cointrin (GVA) Ronchi Dei Legionari (TRS) | delayed | Claim Refund |
09.06.202515:55 | ProAir Aviation | Geneve-cointrin (GVA) Donostia – San Sebastian (EAS) | delayed | Claim Refund |
09.06.202515:20 | GlobeAir | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
08.06.202516:30 | Tunisair 701 | Geneve-cointrin (GVA) Carthage (TUN) | delayed | Claim Refund |
07.06.202519:00 | Tunisair 701 | Geneve-cointrin (GVA) Carthage (TUN) | cancelled | Claim Refund |
07.06.202512:25 | Paradox Jets | Geneve-cointrin (GVA) International Airport Chisinau (KIV) | delayed | Claim Refund |
07.06.202510:39 | Time Air | Geneve-cointrin (GVA) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
07.06.202509:55 | easyJet 2884 | Geneve-cointrin (GVA) Bristol (BRS) | delayed | Claim Refund |
06.06.202521:15 | Brussels Airlines 2724 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
06.06.202521:15 | SWISS 4550 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
06.06.202518:30 | SWISS 1090 | Geneve-cointrin (GVA) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
06.06.202518:30 | Lufthansa 5757 | Geneve-cointrin (GVA) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
06.06.202518:25 | easyJet 9044 | Geneve-cointrin (GVA) Euroairport France (EAP) | delayed | Claim Refund |
06.06.202515:00 | Flexjet | Geneve-cointrin (GVA) La Garenne (AGF) | delayed | Claim Refund |
06.06.202515:00 | Luxaviation | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
06.06.202513:15 | easyJet 1445 | Geneve-cointrin (GVA) Palese (BRI) | delayed | Claim Refund |
06.06.202511:40 | Italfly 201 | Geneve-cointrin (GVA) Comiso (CIY) | delayed | Claim Refund |
06.06.202506:20 | easyJet 1527 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
04.06.202513:45 | Jetfly Aviation | Geneve-cointrin (GVA) Euroairport France (EAP) | delayed | Claim Refund |
04.06.202512:30 | NetJets Europe | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
04.06.202510:00 | Time Air | Geneve-cointrin (GVA) Turany (BRQ) | delayed | Claim Refund |
02.06.202518:30 | easyJet 1589 | Geneve-cointrin (GVA) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
02.06.202517:05 | SWISS 4522 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202511:25 | SWISS 4572 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202510:00 | easyJet 1373 | Geneve-cointrin (GVA) Santiago De Compostela (SCQ) | delayed | Claim Refund |
02.06.202508:50 | Eurowings 9743 | Geneve-cointrin (GVA) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
02.06.202508:50 | SWISS 4450 | Geneve-cointrin (GVA) Düsseldorf International Airport (DUS) | delayed | Claim Refund |
02.06.202508:15 | Brussels Airlines 2712 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202508:15 | United Airlines 9892 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202508:15 | SWISS 4552 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202507:05 | Brussels Airlines 2726 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202507:05 | United Airlines 9907 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202507:05 | SWISS 4574 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
02.06.202507:05 | Air Canada 6339 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
01.06.202521:15 | SWISS 4550 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
01.06.202521:15 | Brussels Airlines 2724 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
01.06.202519:55 | easyJet 1531 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
01.06.202517:10 | Brussels Airlines 2722 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
01.06.202517:10 | SWISS 4522 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
01.06.202510:50 | easyJet 2884 | Geneve-cointrin (GVA) Bristol (BRS) | delayed | Claim Refund |
01.06.202508:15 | Brussels Airlines 2712 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
01.06.202508:15 | United Airlines 9892 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
01.06.202508:15 | SWISS 4552 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
31.05.202519:00 | Tunisair 701 | Geneve-cointrin (GVA) Carthage (TUN) | delayed | Claim Refund |
30.05.202513:15 | easyJet 1445 | Geneve-cointrin (GVA) Palese (BRI) | delayed | Claim Refund |
30.05.202509:15 | GlobeAir | Geneve-cointrin (GVA) Montoir (SNR) | delayed | Claim Refund |
30.05.202507:05 | Brussels Airlines 2726 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
30.05.202507:05 | United Airlines 9907 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
30.05.202507:05 | SWISS 4574 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
30.05.202507:05 | Air Canada 6339 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
30.05.202507:05 | Hainan Airlines 8566 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
27.05.202512:40 | Air Charters Europe 124 | Geneve-cointrin (GVA) Orland (OLA) | delayed | Claim Refund |
27.05.202512:30 | Rotana Jet 232 | Geneve-cointrin (GVA) Entebbe (EBB) | delayed | Claim Refund |
26.05.202518:30 | easyJet 1589 | Geneve-cointrin (GVA) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
25.05.202517:10 | Brussels Airlines 2722 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
25.05.202517:10 | SWISS 4522 | Geneve-cointrin (GVA) Brussels Airport (BRU) | delayed | Claim Refund |
24.05.202517:05 | Brussels Airlines 2722 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
24.05.202517:05 | ANA 5140 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
24.05.202517:05 | SWISS 4522 | Geneve-cointrin (GVA) Brussels Airport (BRU) | cancelled | Claim Refund |
