Flight cancellations and delays are the most common issues experienced by travelers. Luckily, the European Union has EU Regulation 261, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the conditions when passengers are eligible for compensation and assistance in the event of flight disruption.
In this article, you will discover everything you need to know about EU 261 regulation and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Stockholm Arlanda Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.
Stockholm Arlanda Airport Flight Delay Compensation
Passengers facing flight delays at Stockholm Arlanda Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances outside their control.
Stockholm Arlanda Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Stockholm Arlanda Airport, according to EU 261/2004, passengers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the length of the delay. You can check this table to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Stockholm Arlanda Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Stockholm Arlanda Airport to anywhere | Yes | Yes |
| Arrivals at Stockholm Arlanda Airport from inside the EU | Yes | No |
| Arrivals at Stockholm Arlanda Airport from outside the EU | Yes | No |
How to Claim Compensation from Stockholm Arlanda Airport
Flight delays and cancellations often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you encounter a flight disruption at Stockholm Arlanda Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202519:15 | Amapola 664 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
09.05.202512:05 | Norwegian 5501 | Arlanda (ESSA) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202511:45 | LOT – Polish Airlines 5407 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
09.05.202511:45 | Braathens Regional 1042 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
09.05.202511:45 | Etihad Airways 3913 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
09.05.202511:45 | KLM 8622 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
09.05.202507:55 | Ryanair 2355 | Arlanda (ESSA) Copernicus Airport (EPWR) | delayed | Refunds |
08.05.202521:25 | Amapola 308 | Arlanda (ESSA) Ornskoldsvik (ESNO) | delayed | Refunds |
08.05.202519:15 | Amapola 664 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
08.05.202518:05 | Amapola 306 | Arlanda (ESSA) Ornskoldsvik (ESNO) | delayed | Refunds |
08.05.202518:05 | FlexFlight 7306 | Arlanda (ESSA) Ornskoldsvik (ESNO) | delayed | Refunds |
08.05.202517:50 | Amapola 788 | Arlanda (ESSA) Arvidsjaur (ESNX) | delayed | Refunds |
08.05.202511:45 | ANA 6338 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
08.05.202511:45 | Etihad Airways 3913 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
08.05.202511:45 | KLM 8622 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
08.05.202511:45 | SAS 1042 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
08.05.202511:45 | LOT – Polish Airlines 5407 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
07.05.202519:15 | Amapola 664 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
07.05.202511:45 | KLM 8622 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
07.05.202511:45 | LOT – Polish Airlines 5407 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
07.05.202511:45 | Etihad Airways 3913 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
07.05.202511:45 | ANA 6338 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
07.05.202511:45 | SAS 1042 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
07.05.202509:10 | Amapola 662 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
07.05.202506:45 | Norwegian 4321 | Arlanda (ESSA) (LFMN) | delayed | Refunds |
06.05.202511:45 | LOT – Polish Airlines 5407 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
06.05.202511:45 | ANA 6338 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
06.05.202511:45 | SAS 1042 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
06.05.202511:45 | KLM 8622 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
06.05.202509:10 | Amapola 662 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
05.05.202520:55 | Wizz Air 2404 | Arlanda (ESSA) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202514:10 | Amapola 304 | Arlanda (ESSA) Ornskoldsvik (ESNO) | delayed | Refunds |
05.05.202512:50 | Brussels Airlines 2292 | Arlanda (ESSA) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202511:45 | KLM 8622 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
05.05.202511:45 | SAS 1042 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
05.05.202511:45 | ANA 6338 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
05.05.202511:45 | LOT – Polish Airlines 5407 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
05.05.202509:55 | Air Serbia 381 | Arlanda (ESSA) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
05.05.202509:55 | Air Baltic 5700 | Arlanda (ESSA) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
05.05.202509:55 | TAROM 9227 | Arlanda (ESSA) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
05.05.202509:55 | Bulgaria Air 1862 | Arlanda (ESSA) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
05.05.202509:10 | Amapola 662 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
05.05.202508:35 | Braathens Regional 48 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
04.05.202521:40 | SAS 60 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
04.05.202521:40 | KLM 8444 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
04.05.202521:40 | LOT – Polish Airlines 5419 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
04.05.202520:55 | Wizz Air 2404 | Arlanda (ESSA) Liszt Ferenc International (LHBP) | delayed | Refunds |
04.05.202510:50 | Amapola 762 | Arlanda (ESSA) Hemavan (ESUT) | delayed | Refunds |
03.05.202515:05 | Ryanair Sun 4626 | Arlanda (ESSA) John Paul II Balice International (EPKK) | delayed | Refunds |
03.05.202509:45 | Svenskt Ambulansflyg | Arlanda (ESSA) Kallinge (ESDF) | delayed | Refunds |
03.05.202508:10 | KLM 8536 | Arlanda (ESSA) (ESTA) | delayed | Refunds |
03.05.202508:10 | Braathens Regional 181 | Arlanda (ESSA) (ESTA) | delayed | Refunds |
02.05.202518:45 | Amapola 424 | Arlanda (ESSA) Lycksele (ESNL) | delayed | Refunds |
02.05.202513:55 | SAS 2131 | Arlanda (ESSA) Halmstad (ESMT) | delayed | Refunds |
02.05.202513:55 | KLM 8434 | Arlanda (ESSA) Halmstad (ESMT) | delayed | Refunds |
01.05.202511:45 | ANA 6338 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
01.05.202511:45 | LOT – Polish Airlines 5407 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
01.05.202511:45 | KLM 8622 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
01.05.202511:45 | Etihad Airways 3913 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
01.05.202511:45 | SAS 1042 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
30.04.202513:30 | Amapola 762 | Arlanda (ESSA) Hemavan (ESUT) | delayed | Refunds |
29.04.202519:15 | Amapola 664 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
29.04.202508:20 | ANA 6338 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
29.04.202508:20 | SAS 1040 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
29.04.202508:20 | Etihad Airways 3912 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
28.04.202511:30 | Norwegian 3807 | Arlanda (ESSA) John Paul II Balice International (EPKK) | delayed | Refunds |
28.04.202510:00 | Norwegian 4505 | Arlanda (ESSA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
27.04.202513:15 | Norwegian 4063 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
27.04.202509:15 | Norwegian | Arlanda (ESSA) John Paul II Balice International (EPKK) | delayed | Refunds |
26.04.202519:50 | Norwegian 5353 | Arlanda (ESSA) Alicante El Altet (LEAL) | delayed | Refunds |
26.04.202515:05 | Ryanair Sun 4626 | Arlanda (ESSA) John Paul II Balice International (EPKK) | delayed | Refunds |
25.04.202518:10 | SAS 70 | Arlanda (ESSA) (ESNZ) | delayed | Refunds |
25.04.202518:10 | KLM 8568 | Arlanda (ESSA) (ESNZ) | delayed | Refunds |
24.04.202519:15 | Amapola 664 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
24.04.202511:30 | Norwegian 3807 | Arlanda (ESSA) John Paul II Balice International (EPKK) | delayed | Refunds |
23.04.202519:15 | Amapola 664 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
23.04.202511:25 | Norwegian 4505 | Arlanda (ESSA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
23.04.202507:45 | Sweden – Armed Forces 625 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
23.04.202507:30 | Eurowings 4608 | Arlanda (ESSA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
23.04.202507:30 | Lufthansa 5343 | Arlanda (ESSA) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
23.04.202500:40 | Zimex Aviation 7341 | Arlanda (ESSA) Orebro-bofors (ESOE) | delayed | Refunds |
22.04.202519:15 | Amapola 664 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
22.04.202511:45 | KLM 8622 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
22.04.202511:45 | SAS 1042 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
22.04.202511:45 | LOT – Polish Airlines 5407 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
22.04.202509:10 | Amapola 662 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
21.04.202517:25 | Amapola 724 | Arlanda (ESSA) Kramfors (ESNK) | delayed | Refunds |
21.04.202517:15 | Nyxair 273 | Arlanda (ESSA) Trollhattan (ESGT) | delayed | Refunds |
21.04.202514:15 | Air France 4580 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
21.04.202514:15 | SAS 52 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
21.04.202514:15 | Air France 3870 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
21.04.202514:15 | KLM 8440 | Arlanda (ESSA) Sundsvall/harnosand (ESNN) | delayed | Refunds |
20.04.202516:30 | Amapola 744 | Arlanda (ESSA) Gallivare (ESNG) | delayed | Refunds |
20.04.202504:50 | Sunclass Airlines 4712 | Arlanda (ESSA) Dala Airport (ESSD) | delayed | Refunds |
19.04.202509:30 | SAS 1040 | Arlanda (ESSA) Kiruna (ESNQ) | delayed | Refunds |
18.04.202518:05 | SAS 2030 | Arlanda (ESSA) Umea (ESNU) | delayed | Refunds |
18.04.202518:05 | TAP Air Portugal 5551 | Arlanda (ESSA) Umea (ESNU) | delayed | Refunds |
18.04.202518:05 | KLM 2950 | Arlanda (ESSA) Umea (ESNU) | delayed | Refunds |
18.04.202518:05 | Air France 3869 | Arlanda (ESSA) Umea (ESNU) | delayed | Refunds |
18.04.202513:15 | SAS 89 | Arlanda (ESSA) Visby (ESSV) | delayed | Refunds |
