Delayed and cancelled flights are the most frequent issues faced by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 outlines the situations in which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will find everything you need to know about European Union Regulation 261 and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers traveling to or from Brussels Airport on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Brussels Airport Flight Delay Compensation
Flyers facing flight delays at Brussels Airport might be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it adheres to UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances beyond their control.
Brussels Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Brussels Airport, according to EU Regulation 261, flyers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the length of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Brussels Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Brussels Airport to anywhere | Yes | Yes |
| Arrivals at Brussels Airport from inside the EU | Yes | No |
| Arrivals at Brussels Airport from outside the EU | Yes | No |
How to Claim Compensation from Brussels Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Brussels Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202515:10 | Air Canada 6310 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
09.05.202515:10 | Brussels Airlines 2825 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
09.05.202515:10 | Etihad Airways 7245 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
09.05.202515:10 | TAP Air Portugal 7460 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
09.05.202514:25 | Brussels Airlines 2203 | Brussels Airport (EBBR) Samos (LGSM) | delayed | Refunds |
09.05.202512:20 | United Airlines 9995 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202512:20 | Brussels Airlines 3703 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202512:20 | Etihad Airways 7273 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202512:20 | Singapore Airlines 2813 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202509:35 | Air Baltic 3697 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202509:35 | Etihad Airways 7211 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202509:35 | Etihad Airways 7195 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
09.05.202509:35 | Hainan Airlines 8547 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202509:35 | Brussels Airlines 2547 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
09.05.202509:20 | Croatia Airlines 457 | Brussels Airport (EBBR) Franjo Tudman International Airport (LDZA) | delayed | Refunds |
09.05.202509:20 | Air Canada 2992 | Brussels Airport (EBBR) Franjo Tudman International Airport (LDZA) | delayed | Refunds |
09.05.202509:20 | Brussels Airlines 5501 | Brussels Airport (EBBR) Franjo Tudman International Airport (LDZA) | delayed | Refunds |
09.05.202509:20 | United Airlines 7264 | Brussels Airport (EBBR) Franjo Tudman International Airport (LDZA) | delayed | Refunds |
09.05.202509:00 | Ryanair 2917 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
09.05.202508:30 | Dan Air 404 | Brussels Airport (EBBR) Bacau (LRBC) | delayed | Refunds |
09.05.202508:30 | 5227 | Brussels Airport (EBBR) Bacau (LRBC) | delayed | Refunds |
09.05.202507:00 | Transavia 9263 | Brussels Airport (EBBR) Menara (GMMX) | delayed | Refunds |
07.05.202514:25 | Enter Air | Brussels Airport (EBBR) Valladolid (LEVD) | delayed | Refunds |
07.05.202513:30 | Thai Airways International 935 | Brussels Airport (EBBR) Suvarnabhumi International (VTBS) | delayed | Refunds |
07.05.202512:35 | AJet 66 | Brussels Airport (EBBR) Sabiha Gokcen (LTFJ) | delayed | Refunds |
07.05.202512:25 | Lufthansa 5560 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
07.05.202512:25 | Brussels Airlines 203 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
07.05.202512:25 | United Airlines 9968 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
07.05.202512:25 | SWISS 4533 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
07.05.202512:25 | Air Canada 6346 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
07.05.202512:10 | Air Canada 6380 | Brussels Airport (EBBR) Kotoka (DGAA) | delayed | Refunds |
07.05.202512:10 | Brussels Airlines 277 | Brussels Airport (EBBR) Kotoka (DGAA) | delayed | Refunds |
07.05.202512:10 | SWISS 4525 | Brussels Airport (EBBR) Kotoka (DGAA) | delayed | Refunds |
07.05.202512:10 | United Airlines 9972 | Brussels Airport (EBBR) Kotoka (DGAA) | delayed | Refunds |
07.05.202512:10 | Lufthansa 5552 | Brussels Airport (EBBR) Kotoka (DGAA) | delayed | Refunds |
07.05.202512:05 | Vueling 5092 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
07.05.202512:05 | LATAM Airlines 5416 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
07.05.202512:05 | Air Baltic 5168 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
07.05.202512:05 | American Airlines 8515 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
07.05.202512:05 | Finnair 5625 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
07.05.202512:05 | TAAG 6203 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
07.05.202512:05 | Iberia 598 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
07.05.202511:50 | Air Baltic 5361 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:50 | Brussels Airlines 6401 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:50 | Ethiopian Airlines 1731 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:50 | Azores Airlines 8481 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:50 | Croatia Airlines 5710 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:50 | Singapore Airlines 7363 | Brussels Airport (EBBR) Singapore Changi (WSSS) | cancelled | Refunds |
07.05.202511:50 | TAP Air Portugal 641 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:50 | Air Canada 2678 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:50 | Finnair 6765 | Brussels Airport (EBBR) Lisbon Portela (LPPT) | delayed | Refunds |
07.05.202511:40 | Jet Linx Aviation 6832 | Brussels Airport (EBBR) Helsinki-vantaa (EFHK) | delayed | Refunds |
07.05.202511:40 | Finnair 1542 | Brussels Airport (EBBR) Helsinki-vantaa (EFHK) | delayed | Refunds |
07.05.202511:35 | Middle East Airlines 216 | Brussels Airport (EBBR) Beirut Rafic Hariri Airport (OLBA) | delayed | Refunds |
07.05.202511:15 | Brussels Airlines 6501 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
07.05.202511:15 | SAS 8459 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
07.05.202511:15 | Aegean Airlines 621 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
07.05.202511:00 | Hainan Airlines 8562 | Brussels Airport (EBBR) St-Exupéry (LFLL) | delayed | Refunds |
07.05.202511:00 | Etihad Airways 7232 | Brussels Airport (EBBR) St-Exupéry (LFLL) | delayed | Refunds |
07.05.202511:00 | Etihad Airways 7243 | Brussels Airport (EBBR) (LFMN) | delayed | Refunds |
07.05.202511:00 | Brussels Airlines 3617 | Brussels Airport (EBBR) (LFMN) | delayed | Refunds |
07.05.202511:00 | Air Baltic 3587 | Brussels Airport (EBBR) St-Exupéry (LFLL) | delayed | Refunds |
07.05.202511:00 | Air Canada 6368 | Brussels Airport (EBBR) St-Exupéry (LFLL) | delayed | Refunds |
07.05.202511:00 | Air Canada 6365 | Brussels Airport (EBBR) (LFMN) | delayed | Refunds |
07.05.202510:55 | SriLankan Airlines 2358 | Brussels Airport (EBBR) Abu Dhabi International (OMAA) | delayed | Refunds |
07.05.202510:55 | Etihad Airways 58 | Brussels Airport (EBBR) Abu Dhabi International (OMAA) | delayed | Refunds |
07.05.202510:55 | Brussels Airlines 4101 | Brussels Airport (EBBR) Abu Dhabi International (OMAA) | delayed | Refunds |
07.05.202510:50 | United Airlines 9947 | Brussels Airport (EBBR) Linate (LIML) | delayed | Refunds |
07.05.202510:50 | Brussels Airlines 3147 | Brussels Airport (EBBR) Linate (LIML) | delayed | Refunds |
07.05.202510:50 | Alitalia 7645 | Brussels Airport (EBBR) Linate (LIML) | delayed | Refunds |
07.05.202510:50 | Air Canada 6352 | Brussels Airport (EBBR) Linate (LIML) | delayed | Refunds |
07.05.202510:45 | Sky Express 851 | Brussels Airport (EBBR) Nikos Kazantzakis Airport (LGIR) | delayed | Refunds |
07.05.202510:35 | Aegean Airlines 3000 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
07.05.202510:35 | Brussels Airlines 3245 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
07.05.202510:35 | United Airlines 9929 | Brussels Airport (EBBR) John F Kennedy International (KJFK) | cancelled | Refunds |
07.05.202510:35 | Brussels Airlines 501 | Brussels Airport (EBBR) John F Kennedy International (KJFK) | cancelled | Refunds |
07.05.202510:30 | Etihad Airways 7235 | Brussels Airport (EBBR) Francisco Sá Carneiro (LPPR) | delayed | Refunds |
07.05.202510:30 | TAP Air Portugal 6781 | Brussels Airport (EBBR) Francisco Sá Carneiro (LPPR) | delayed | Refunds |
07.05.202510:30 | Air Canada 6312 | Brussels Airport (EBBR) Francisco Sá Carneiro (LPPR) | delayed | Refunds |
07.05.202510:30 | Brussels Airlines 3811 | Brussels Airport (EBBR) Francisco Sá Carneiro (LPPR) | delayed | Refunds |
07.05.202510:30 | Excellent Air | Brussels Airport (EBBR) Le Bourget (LFPB) | delayed | Refunds |
07.05.202510:25 | SWISS 4562 | Brussels Airport (EBBR) Ouagadougou (DFFD) | cancelled | Refunds |
07.05.202510:25 | Air Canada 6356 | Brussels Airport (EBBR) Ouagadougou (DFFD) | cancelled | Refunds |
07.05.202510:25 | Lufthansa 5536 | Brussels Airport (EBBR) Ouagadougou (DFFD) | cancelled | Refunds |
07.05.202510:25 | United Airlines 9932 | Brussels Airport (EBBR) Ouagadougou (DFFD) | cancelled | Refunds |
07.05.202510:25 | Brussels Airlines 255 | Brussels Airport (EBBR) Ouagadougou (DFFD) | cancelled | Refunds |
07.05.202510:20 | Qatar Airways 8274 | Brussels Airport (EBBR) Dublin International (EIDW) | delayed | Refunds |
07.05.202510:20 | SAS 594 | Brussels Airport (EBBR) Kastrup (EKCH) | delayed | Refunds |
07.05.202510:20 | JetBlue Airways 6841 | Brussels Airport (EBBR) Dublin International (EIDW) | delayed | Refunds |
07.05.202510:20 | Aer Lingus 631 | Brussels Airport (EBBR) Dublin International (EIDW) | delayed | Refunds |
07.05.202509:50 | Austrian 352 | Brussels Airport (EBBR) Vienna International (LOWW) | delayed | Refunds |
07.05.202509:50 | Brussels Airlines 6001 | Brussels Airport (EBBR) Vienna International (LOWW) | delayed | Refunds |
07.05.202509:45 | Brussels Airlines 3289 | Brussels Airport (EBBR) Ben Gurion International (LLBG) | cancelled | Refunds |
07.05.202509:40 | Etihad Airways 7251 | Brussels Airport (EBBR) Blagnac (LFBO) | delayed | Refunds |
07.05.202509:40 | Brussels Airlines 3667 | Brussels Airport (EBBR) Blagnac (LFBO) | delayed | Refunds |
07.05.202509:40 | United Airlines 9967 | Brussels Airport (EBBR) Blagnac (LFBO) | delayed | Refunds |
07.05.202509:40 | Air Canada 6370 | Brussels Airport (EBBR) Blagnac (LFBO) | delayed | Refunds |
07.05.202509:35 | Air Baltic 3697 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
07.05.202509:35 | Ryanair 1457 | Brussels Airport (EBBR) Dublin International (EIDW) | delayed | Refunds |
07.05.202509:35 | Hainan Airlines 8547 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
