Delayed and cancelled flights are the most frequent issues faced by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 outlines the situations in which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will find everything you need to know about European Union Regulation 261 and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers traveling to or from Brussels Airport on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Brussels Airport Flight Delay Compensation
Flyers facing flight delays at Brussels Airport might be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it adheres to UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays caused by extraordinary circumstances beyond their control.
Brussels Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Brussels Airport, according to EU Regulation 261, flyers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the length of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Brussels Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Brussels Airport to anywhere | Yes | Yes |
| Arrivals at Brussels Airport from inside the EU | Yes | No |
| Arrivals at Brussels Airport from outside the EU | Yes | No |
How to Claim Compensation from Brussels Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Brussels Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
18.04.202511:00 | Tunisair 955 | Brussels Airport (EBBR) Carthage (DTTA) | delayed | Refunds |
18.04.202509:35 | Brussels Airlines 2547 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
18.04.202509:35 | Etihad Airways 7195 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
12.04.202516:25 | Brussels Airlines 1137 | Brussels Airport (EBBR) Charif Al Idrissi (GMTA) | delayed | Refunds |
11.04.202509:35 | Brussels Airlines 2547 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
11.04.202509:35 | Etihad Airways 7195 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
06.04.202523:10 | DHL Air 81 | Brussels Airport (EBBR) Murtala Muhammed (DNMM) | delayed | Refunds |
06.04.202509:35 | Etihad Airways 7195 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
06.04.202509:35 | Brussels Airlines 2547 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
05.04.202516:25 | Brussels Airlines 1137 | Brussels Airport (EBBR) Charif Al Idrissi (GMTA) | cancelled | Refunds |
04.04.202509:35 | Brussels Airlines 2547 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
04.04.202509:35 | Etihad Airways 7195 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
03.04.202504:10 | Cargo Air 4908 | Brussels Airport (EBBR) Euroairport France (LFSB) | delayed | Refunds |
02.04.202521:45 | Qantas 8182 | Brussels Airport (EBBR) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
02.04.202521:45 | Emirates 182 | Brussels Airport (EBBR) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
02.04.202504:10 | Cargo Air 4908 | Brussels Airport (EBBR) Euroairport France (LFSB) | delayed | Refunds |
01.04.202521:05 | Brussels Airlines 2829 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
01.04.202521:05 | TAP Air Portugal 7450 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
01.04.202521:05 | ANA 5175 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
30.03.202521:25 | TAP Air Portugal 8987 | Brussels Airport (EBBR) Bole International (HAAB) | delayed | Refunds |
30.03.202521:25 | Ethiopian Airlines 733 | Brussels Airport (EBBR) Bole International (HAAB) | delayed | Refunds |
30.03.202517:40 | SunExpress 933 | Brussels Airport (EBBR) Adnan Menderes Airport (LTBJ) | delayed | Refunds |
30.03.202517:40 | Brussels Airlines 4251 | Brussels Airport (EBBR) Adnan Menderes Airport (LTBJ) | delayed | Refunds |
30.03.202514:40 | Brussels Airlines 3333 | Brussels Airport (EBBR) Hurghada (HEGN) | delayed | Refunds |
30.03.202509:50 | DHL Air | Brussels Airport (EBBR) Halle (EDDP) | delayed | Refunds |
30.03.202508:00 | Aeromexico 6374 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:00 | Delta Air Lines 9464 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:00 | Garuda Indonesia 9243 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:00 | Kenya Airways 1722 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:00 | Xiamen Airlines 9354 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:00 | Malaysia Airlines 5658 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:00 | China Eastern Airlines 1834 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:00 | KLM 1702 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
29.03.202512:25 | West Air Sweden 363 | Brussels Airport (EBBR) Vagar (EKVG) | delayed | Refunds |
28.03.202515:05 | Air Canada 6310 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.03.202515:05 | Etihad Airways 7245 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.03.202515:05 | TAP Air Portugal 7460 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.03.202515:05 | Brussels Airlines 2825 | Brussels Airport (EBBR) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.03.202512:10 | Air Canada 6346 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
28.03.202512:10 | Lufthansa 5560 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
28.03.202512:10 | SWISS 4533 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
28.03.202512:10 | United Airlines 9968 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
28.03.202512:10 | Brussels Airlines 203 | Brussels Airport (EBBR) Blaise Diagne International Airport (GOBD) | delayed | Refunds |
28.03.202511:00 | Spree Flug | Brussels Airport (EBBR) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.03.202509:40 | Etihad Airways 7237 | Brussels Airport (EBBR) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.03.202509:40 | Brussels Airlines 2581 | Brussels Airport (EBBR) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.03.202509:40 | United Airlines 9991 | Brussels Airport (EBBR) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
28.03.202509:40 | Hainan Airlines 8551 | Brussels Airport (EBBR) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
25.03.202508:05 | KLM 1702 | Brussels Airport (EBBR) Schiphol (EHAM) | delayed | Refunds |
25.03.202503:15 | DHL Air 72 | Brussels Airport (EBBR) Bahrain International (OBBI) | delayed | Refunds |
22.03.202513:40 | Vueling 1333 | Brussels Airport (EBBR) Alicante El Altet (LEAL) | delayed | Refunds |
22.03.202513:40 | Iberia 5267 | Brussels Airport (EBBR) Alicante El Altet (LEAL) | delayed | Refunds |
22.03.202512:25 | West Air Sweden 363 | Brussels Airport (EBBR) Vagar (EKVG) | delayed | Refunds |
22.03.202509:20 | Brussels Airlines 3771 | Brussels Airport (EBBR) Alicante El Altet (LEAL) | delayed | Refunds |
20.03.202519:00 | Air Arabia 116 | Brussels Airport (EBBR) (GMMW) | delayed | Refunds |
20.03.202511:25 | Tunisair 955 | Brussels Airport (EBBR) Carthage (DTTA) | delayed | Refunds |
14.03.202512:10 | Iberia 598 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
14.03.202512:10 | American Airlines 8515 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
14.03.202512:10 | Finnair 5625 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
14.03.202512:10 | Air Baltic 5168 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
14.03.202512:10 | TAAG 6203 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
14.03.202512:10 | LATAM Airlines 5416 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
14.03.202512:10 | Vueling 5092 | Brussels Airport (EBBR) Barajas (LEMD) | delayed | Refunds |
14.03.202510:40 | Brussels Airlines 2547 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
14.03.202510:40 | Etihad Airways 7195 | Brussels Airport (EBBR) John Paul II Balice International (EPKK) | delayed | Refunds |
14.03.202507:30 | NetJets Europe | Brussels Airport (EBBR) Aarhus Airport (EKAH) | delayed | Refunds |
13.03.202519:00 | Air Arabia 116 | Brussels Airport (EBBR) (GMMW) | delayed | Refunds |
09.03.202509:00 | Private owner 69 | Brussels Airport (EBBR) Bangui (FEFF) | delayed | Refunds |
08.03.202515:25 | Brussels Airlines 1137 | Brussels Airport (EBBR) Charif Al Idrissi (GMTA) | delayed | Refunds |
26.02.202516:35 | easyJet 1746 | Brussels Airport (EBBR) (LFMN) | delayed | Refunds |
26.02.202516:05 | Air Belgium 870 | Brussels Airport (EBBR) Shuangliu (ZUUU) | delayed | Refunds |
26.02.202514:25 | Vueling 8987 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
26.02.202514:25 | Iberia 5037 | Brussels Airport (EBBR) El Prat De Llobregat (LEBL) | delayed | Refunds |
26.02.202514:10 | SunExpress 933 | Brussels Airport (EBBR) Adnan Menderes Airport (LTBJ) | delayed | Refunds |
26.02.202514:10 | Brussels Airlines 4251 | Brussels Airport (EBBR) Adnan Menderes Airport (LTBJ) | delayed | Refunds |
26.02.202514:10 | Brussels Airlines 3343 | Brussels Airport (EBBR) Brnik (LJLJ) | delayed | Refunds |
26.02.202514:00 | Air Algerie 2063 | Brussels Airport (EBBR) Houari Boumediene (DAAG) | delayed | Refunds |
26.02.202513:55 | Royal Air Maroc 353 | Brussels Airport (EBBR) Mohamed V (GMMN) | cancelled | Refunds |
26.02.202513:30 | TUIfly | Brussels Airport (EBBR) Manchester Airport (EGCC) | delayed | Refunds |
26.02.202513:00 | NetJets Europe | Brussels Airport (EBBR) Peretola (LIRQ) | delayed | Refunds |
26.02.202512:20 | Brussels Airlines 397 | Brussels Airport (EBBR) Lungi International (GFLL) | delayed | Refunds |
26.02.202512:20 | United Airlines 9897 | Brussels Airport (EBBR) Lungi International (GFLL) | delayed | Refunds |
26.02.202512:20 | SWISS 4536 | Brussels Airport (EBBR) Lungi International (GFLL) | delayed | Refunds |
26.02.202512:20 | Air Canada 6374 | Brussels Airport (EBBR) Lungi International (GFLL) | delayed | Refunds |
26.02.202512:15 | Air Canada 6328 | Brussels Airport (EBBR) N?djili International (FZAA) | cancelled | Refunds |
26.02.202512:15 | Brussels Airlines 357 | Brussels Airport (EBBR) N?djili International (FZAA) | cancelled | Refunds |
26.02.202512:15 | United Airlines 9980 | Brussels Airport (EBBR) N?djili International (FZAA) | cancelled | Refunds |
26.02.202511:50 | Air Canada 6350 | Brussels Airport (EBBR) Pablo Ruiz Picasso (LEMG) | delayed | Refunds |
26.02.202511:50 | Etihad Airways 7201 | Brussels Airport (EBBR) Pablo Ruiz Picasso (LEMG) | delayed | Refunds |
26.02.202511:50 | Brussels Airlines 3737 | Brussels Airport (EBBR) Pablo Ruiz Picasso (LEMG) | delayed | Refunds |
26.02.202511:45 | Aegean Airlines 621 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
26.02.202511:45 | Brussels Airlines 6501 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
26.02.202511:45 | SAS 8459 | Brussels Airport (EBBR) (LGAV) | delayed | Refunds |
26.02.202511:30 | Air Canada 6317 | Brussels Airport (EBBR) Douala (FKKD) | cancelled | Refunds |
26.02.202511:30 | SWISS 4538 | Brussels Airport (EBBR) Douala (FKKD) | cancelled | Refunds |
26.02.202511:30 | United Airlines 9922 | Brussels Airport (EBBR) Douala (FKKD) | cancelled | Refunds |
26.02.202511:30 | Brussels Airlines 369 | Brussels Airport (EBBR) Douala (FKKD) | cancelled | Refunds |
26.02.202511:20 | Ryanair 5237 | Brussels Airport (EBBR) Menara (GMMX) | delayed | Refunds |
26.02.202511:20 | Air Arabia 116 | Brussels Airport (EBBR) (GMMW) | delayed | Refunds |
26.02.202510:30 | Air Canada 6312 | Brussels Airport (EBBR) Francisco Sá Carneiro (LPPR) | delayed | Refunds |