Alicante-Elche Miguel Hernández Airport Flight Delay and Cancellation Compensation

Cancelled and delayed flights are the most frequent issues encountered by travelers. Luckily, the European Union has EU Regulation 261, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 specifies the conditions under which passengers are entitled to compensation and assistance during flight disruption.

Here, you will find everything you need to know about European Union Regulation 261 and when you are eligible for compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, travelers departing from or arriving at Alicante-Elche Miguel Hernández Airport on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is necessary, the airline is required to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.

Alicante-Elche Miguel Hernández Airport Flight Delay Compensation

Flyers experiencing flight delays at Alicante-Elche Miguel Hernández Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for delays due to extraordinary circumstances beyond their control.

Alicante-Elche Miguel Hernández Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Alicante-Elche Miguel Hernández Airport, according to EU Regulation 261, travelers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can refer to this table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.

Which Alicante-Elche Miguel Hernández Airport Flights are Covered by EU261?

When you’re departing from an airport in the European Union and flying with an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Alicante-Elche Miguel Hernández Airport to anywhere	Yes	Yes
Arrivals at Alicante-Elche Miguel Hernández Airport from inside the EU	Yes	No
Arrivals at Alicante-Elche Miguel Hernández Airport from outside the EU	Yes	No

How to Claim Compensation from Alicante-Elche Miguel Hernández Airport

Flight disruptions often occur due to factors such as adverse weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Alicante-Elche Miguel Hernández Airport, you could be eligible for compensation under EU Regulation 261/2004.

To initiate a compensation claim, proceed with these steps:

1. Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will make every effort to secure your compensation. You are only charged if we win your case.

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