Delayed and cancelled flights are the most frequent problems faced by travelers. Luckily, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the conditions under which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will find everything you need to know about Regulation EU261 and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Palma de Mallorca Airport on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Palma de Mallorca Airport Flight Delay Compensation
Passengers experiencing flight delays at Palma de Mallorca Airport may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances outside their control.
Palma de Mallorca Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Palma de Mallorca Airport, according to EU 261, passengers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Palma de Mallorca Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Palma de Mallorca Airport to anywhere | Yes | Yes |
| Arrivals at Palma de Mallorca Airport from inside the EU | Yes | No |
| Arrivals at Palma de Mallorca Airport from outside the EU | Yes | No |
How to Claim Compensation from Palma de Mallorca Airport
Flight cancellations and delays often occur due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Palma de Mallorca Airport, you could be eligible for compensation under EU 261/2004.
To initiate a compensation claim, take the following steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
06.07.202517:30 | easyJet 7335 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202517:15 | Lauda Europe 111 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202517:10 | Eurowings 9585 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202516:20 | Eurowings 9593 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202515:55 | Eurowings 9583 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202514:55 | Eurowings 8585 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202514:45 | Eurowings 6802 | Son Sant Joan Airport (PMI) Dresden Airport (DRS) | Delayed | Claim Refund |
06.07.202514:30 | Excellent Air | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202513:45 | Ryanair 227 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202513:20 | Condor 1849 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202513:20 | Emirates 3940 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202512:10 | Volotea 2443 | Son Sant Joan Airport (PMI) Mérignac (BOD) | Delayed | Claim Refund |
06.07.202511:45 | Eurowings 8583 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202511:20 | TUIfly 6729 | Son Sant Joan Airport (PMI) Bournemouth International (BOH) | Delayed | Claim Refund |
06.07.202510:00 | Eurowings 9581 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202509:45 | Eurowings 9579 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202509:40 | Sundair 2677 | Son Sant Joan Airport (PMI) Dresden Airport (DRS) | Delayed | Claim Refund |
06.07.202509:35 | Eurowings 9577 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202509:30 | Ryanair 217 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202509:25 | easyJet 5120 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202509:15 | Condor 1515 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202509:15 | Emirates 3938 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202509:10 | Eurowings 9575 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202508:45 | ProAir Aviation 6372 | Son Sant Joan Airport (PMI) Donostia – San Sebastian (EAS) | Delayed | Claim Refund |
06.07.202508:00 | VistaJet 738 | Son Sant Joan Airport (PMI) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
06.07.202505:50 | Ryanair 6586 | Son Sant Joan Airport (PMI) Bremen (BRE) | Delayed | Claim Refund |
06.07.202503:30 | Ryanair 7230 | Son Sant Joan Airport (PMI) John Paul II Balice International (KRK) | Delayed | Claim Refund |
05.07.202522:30 | SmartWings 2059 | Son Sant Joan Airport (PMI) Turany (BRQ) | Delayed | Claim Refund |
05.07.202522:00 | Ryanair 370 | Son Sant Joan Airport (PMI) Frankfurt-Hahn (FRA) | Delayed | Claim Refund |
05.07.202522:00 | easyJet 2710 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
05.07.202521:50 | Jet2 1900 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
05.07.202521:50 | Jettime 436 | Son Sant Joan Airport (PMI) Aalborg (AAL) | Delayed | Claim Refund |
05.07.202521:40 | SkyUp Airlines 6206 | Son Sant Joan Airport (PMI) Ensheim (SCN) | Delayed | Claim Refund |
05.07.202520:45 | Transavia 4719 | Son Sant Joan Airport (PMI) Orly (PAR) | Delayed | Claim Refund |
05.07.202519:55 | Eurowings 6808 | Son Sant Joan Airport (PMI) Paderborn/lippstadt (PAD) | Delayed | Claim Refund |
05.07.202518:10 | Sundair 2663 | Son Sant Joan Airport (PMI) Dresden Airport (DRS) | Delayed | Claim Refund |
05.07.202517:35 | Ryanair 828 | Son Sant Joan Airport (PMI) Bournemouth International (BOH) | Delayed | Claim Refund |
05.07.202516:35 | Transavia 6194 | Son Sant Joan Airport (PMI) Rotterdam Zestienhoven (RTM) | Delayed | Claim Refund |
05.07.202516:30 | Heston Airlines 5618 | Son Sant Joan Airport (PMI) Billund (BLL) | Delayed | Claim Refund |
05.07.202516:20 | Ryanair 4213 | Son Sant Joan Airport (PMI) Frankfurt-Hahn (FRA) | Delayed | Claim Refund |
05.07.202516:00 | Star Wings | Son Sant Joan Airport (PMI) Guglielmo Marconi (BLQ) | Delayed | Claim Refund |
05.07.202515:45 | Iberia 5181 | Son Sant Joan Airport (PMI) Orly (PAR) | Delayed | Claim Refund |
05.07.202515:45 | Vueling 6951 | Son Sant Joan Airport (PMI) Orly (PAR) | Delayed | Claim Refund |
05.07.202515:40 | Norwegian 5614 | Son Sant Joan Airport (PMI) Aalborg (AAL) | Delayed | Claim Refund |
05.07.202513:50 | easyJet 7301 | Son Sant Joan Airport (PMI) Mérignac (BOD) | Delayed | Claim Refund |
05.07.202513:45 | Norwegian 9463 | Son Sant Joan Airport (PMI) Værnes (TRD) | Delayed | Claim Refund |
05.07.202513:25 | Volotea 3970 | Son Sant Joan Airport (PMI) Blagnac (TLS) | Delayed | Claim Refund |
05.07.202513:25 | Transavia 4715 | Son Sant Joan Airport (PMI) Orly (PAR) | Delayed | Claim Refund |
05.07.202513:05 | Ryanair 7888 | Son Sant Joan Airport (PMI) Cork (ORK) | Delayed | Claim Refund |
05.07.202513:00 | JetNetherlands | Son Sant Joan Airport (PMI) Deurne/ Antwerp Airport (ANR) | Delayed | Claim Refund |
05.07.202512:30 | easyJet 7283 | Son Sant Joan Airport (PMI) Geneve-cointrin (GVA) | Delayed | Claim Refund |
05.07.202512:10 | TUIfly 6661 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
05.07.202512:00 | Iberia 8163 | Son Sant Joan Airport (PMI) Paderborn/lippstadt (PAD) | Delayed | Claim Refund |
05.07.202511:55 | TUIfly 6603 | Son Sant Joan Airport (PMI) Bournemouth International (BOH) | Delayed | Claim Refund |
05.07.202511:35 | Finnair 1712 | Son Sant Joan Airport (PMI) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
05.07.202511:35 | Jet Linx Aviation 9322 | Son Sant Joan Airport (PMI) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
05.07.202511:35 | Jet2 1872 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
05.07.202509:50 | Air Baltic 892 | Son Sant Joan Airport (PMI) Ulemiste (TLL) | Delayed | Claim Refund |
05.07.202509:15 | Sundair 2889 | Son Sant Joan Airport (PMI) Bremen (BRE) | Delayed | Claim Refund |
05.07.202508:45 | SWISS 2163 | Son Sant Joan Airport (PMI) Geneve-cointrin (GVA) | Delayed | Claim Refund |
04.07.202521:40 | Jet2 1900 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
04.07.202520:20 | TUIfly 2323 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202520:15 | Condor 1517 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202519:50 | Eurowings 9579 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202519:45 | easyJet 5122 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | cancelled | Claim Refund |
04.07.202519:35 | Eurowings 9589 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202519:05 | Ryanair 8245 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
04.07.202518:20 | SWISS 2151 | Son Sant Joan Airport (PMI) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202518:10 | Condor 1779 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202518:00 | easyJet 7275 | Son Sant Joan Airport (PMI) Euroairport France (EAP) | cancelled | Claim Refund |
04.07.202517:40 | Ryanair 227 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | cancelled | Claim Refund |
04.07.202517:35 | Eurowings 9587 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202517:20 | Arcus Air 412 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202516:25 | Eurowings 9585 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202516:05 | Eurowings 9583 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202515:50 | Ryanair 106 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | cancelled | Claim Refund |
04.07.202515:35 | Transavia 6194 | Son Sant Joan Airport (PMI) Rotterdam Zestienhoven (RTM) | Delayed | Claim Refund |
04.07.202515:30 | Vueling 3153 | Son Sant Joan Airport (PMI) Jerez De La Frontera (XRY) | Delayed | Claim Refund |
04.07.202515:30 | Iberia 5804 | Son Sant Joan Airport (PMI) Jerez De La Frontera (XRY) | Delayed | Claim Refund |
04.07.202515:10 | Eurowings 8581 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
04.07.202514:55 | AMC Aviation | Son Sant Joan Airport (PMI) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202514:55 | SWISS 2157 | Son Sant Joan Airport (PMI) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202514:45 | Lauda Europe 7752 | Son Sant Joan Airport (PMI) Blagnac (TLS) | Delayed | Claim Refund |
04.07.202514:25 | Eurowings 8585 | Son Sant Joan Airport (PMI) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
04.07.202514:10 | Chair Airlines 101 | Son Sant Joan Airport (PMI) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202513:45 | SWISS 8247 | Son Sant Joan Airport (PMI) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202513:45 | Edelweiss Air 247 | Son Sant Joan Airport (PMI) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202512:45 | SWISS 2159 | Son Sant Joan Airport (PMI) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202512:40 | Jet2 3652 | Son Sant Joan Airport (PMI) Bournemouth International (BOH) | Delayed | Claim Refund |
04.07.202512:30 | easyJet 7273 | Son Sant Joan Airport (PMI) Euroairport France (EAP) | Delayed | Claim Refund |
04.07.202511:50 | TUIfly 6523 | Son Sant Joan Airport (PMI) Bournemouth International (BOH) | Delayed | Claim Refund |
04.07.202511:40 | Sunclass Airlines 1475 | Son Sant Joan Airport (PMI) Sturup (MMA) | Delayed | Claim Refund |
04.07.202511:25 | Condor 1849 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202511:25 | Emirates 3940 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202511:10 | Vueling 3265 | Son Sant Joan Airport (PMI) Santander (SDR) | Delayed | Claim Refund |
04.07.202511:10 | Iberia 5842 | Son Sant Joan Airport (PMI) Santander (SDR) | Delayed | Claim Refund |
04.07.202510:50 | Jet2 1872 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
04.07.202510:30 | Eurowings 4095 | Son Sant Joan Airport (PMI) Dortmund (DTM) | Delayed | Claim Refund |
04.07.202510:05 | easyJet 2710 | Son Sant Joan Airport (PMI) Bristol (BRS) | Delayed | Claim Refund |
04.07.202509:50 | Eurowings 9577 | Son Sant Joan Airport (PMI) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
