Delayed and cancelled flights are the most frequent problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the conditions when passengers are eligible for compensation and assistance in the event of flight disruption.
Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers flying to or from Bologna Guglielmo Marconi Airport on flights operated by EU-based airlines have specific rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period;
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: When an overnight stay is necessary, the airline is required to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Travelers can choose either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay did not result from extraordinary circumstances and remained within the airline’s control, passengers could qualify for financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
Bologna Guglielmo Marconi Airport Flight Delay Compensation
Passengers experiencing flight delays at Bologna Guglielmo Marconi Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it adheres to UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.
Bologna Guglielmo Marconi Airport Flight Cancellation Compensation
In the event of a cancelled flight causing inconvenience at the Bologna Guglielmo Marconi Airport, under EU Regulation 261, travelers may get compensation of up to €600 if the airline notifies them less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the length of the delay. You can refer to this table to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Bologna Guglielmo Marconi Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and flying on a flight originating in the EU operated by an airline, you are covered by EU Regulation 261/2004, which defines your air passenger rights. This regulation applies to both domestic and international flights and guarantees that you have certain rights in the event of delays, flight cancellations, denied boarding, and other similar situations. Here’s a more detailed table of which cases are protected by EU Regulation 261:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Bologna Guglielmo Marconi Airport to anywhere | Yes | Yes |
| Arrivals at Bologna Guglielmo Marconi Airport from inside the EU | Yes | No |
| Arrivals at Bologna Guglielmo Marconi Airport from outside the EU | Yes | No |
How to Claim Compensation from Bologna Guglielmo Marconi Airport
Flight delays and cancellations are common due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Bologna Guglielmo Marconi Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to secure your compensation. You only incur a fee if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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