Cancelled and delayed flights are the most common issues encountered by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the situations when passengers are entitled to compensation and assistance in cases of flight disruption.
In this article, you will find everything you need to know about European Union Regulation 261 and when you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Gran Canaria Airport on flights operated by EU-based airlines have specific rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
Gran Canaria Airport Flight Delay Compensation
Flyers experiencing flight delays at Gran Canaria Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances beyond their control.
Gran Canaria Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Gran Canaria Airport, according to EU 261, flyers may get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the duration of the delay. You can refer to this table to figure out the amount of compensation you are entitled to:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for cancellations due to extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.
Which Gran Canaria Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and traveling on an airline flight from the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Gran Canaria Airport to anywhere | Yes | Yes |
Arrivals at Gran Canaria Airport from inside the EU | Yes | No |
Arrivals at Gran Canaria Airport from outside the EU | Yes | No |
How to Claim Compensation from Gran Canaria Airport
Flight delays and cancellations are common due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Gran Canaria Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will do our best to get you your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Flight number | Route | Status | Compensation |
---|---|---|---|---|
17.07.202508:25 | Binter Canarias 4 | Gran Canaria (LPA) Valladolid (VLL) | Delayed | Claim Refund |
16.07.202511:00 | Binter Canarias 1502 | Gran Canaria (LPA) () | Delayed | Claim Refund |
16.07.202509:45 | Canaryfly 617 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
16.07.202509:45 | Air Europa 2153 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
16.07.202509:00 | Binter Canarias 115 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
16.07.202509:00 | Iberia 7415 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
16.07.202508:30 | Binter Canarias 109 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
16.07.202508:00 | Binter Canarias 107 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
16.07.202507:30 | Canaryfly 615 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
16.07.202507:30 | Air Europa 2111 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
15.07.202512:10 | Sundair 3423 | Gran Canaria (LPA) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
13.07.202512:10 | easyJet 5726 | Gran Canaria (LPA) Southend (LON) | Delayed | Claim Refund |
12.07.202515:45 | Binter Canarias 5462 | Gran Canaria (LPA) Talaveral La Real (BJZ) | Delayed | Claim Refund |
11.07.202518:45 | easyJet 5726 | Gran Canaria (LPA) Southend (LON) | Delayed | Claim Refund |
11.07.202516:25 | Vueling 5942 | Gran Canaria (LPA) Leon (LEN) | Delayed | Claim Refund |
11.07.202516:25 | Iberia 2578 | Gran Canaria (LPA) Leon (LEN) | Delayed | Claim Refund |
09.07.202511:00 | Binter Canarias 1502 | Gran Canaria (LPA) () | Delayed | Claim Refund |
09.07.202509:40 | Iberia 5850 | Gran Canaria (LPA) Bilbao (BIO) | Delayed | Claim Refund |
09.07.202509:40 | Vueling 3273 | Gran Canaria (LPA) Bilbao (BIO) | Delayed | Claim Refund |
08.07.202518:35 | Jet2 1864 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
08.07.202518:25 | Brussels Airlines 3784 | Gran Canaria (LPA) Brussels Airport (BRU) | Delayed | Claim Refund |
08.07.202510:20 | Lufthansa 4467 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202510:20 | SWISS 8201 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202510:20 | Edelweiss Air 201 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
07.07.202512:05 | TUIfly 6115 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
06.07.202517:25 | Iberia 5816 | Gran Canaria (LPA) Santiago De Compostela (SCQ) | Delayed | Claim Refund |
06.07.202517:25 | Wizz Air 2266 | Gran Canaria (LPA) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
06.07.202517:25 | Vueling 3167 | Gran Canaria (LPA) Santiago De Compostela (SCQ) | Delayed | Claim Refund |
06.07.202511:35 | Jet2 3644 | Gran Canaria (LPA) Bournemouth International (BOH) | Delayed | Claim Refund |
06.07.202511:30 | SkyUp Airlines 6224 | Gran Canaria (LPA) Ensheim (SCN) | Delayed | Claim Refund |
06.07.202511:20 | Eurowings 9543 | Gran Canaria (LPA) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202500:55 | easyJet 1044 | Gran Canaria (LPA) Euroairport France (EAP) | Delayed | Claim Refund |
05.07.202521:00 | easyJet 2736 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
05.07.202520:20 | Ryanair 4758 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
05.07.202518:50 | Jet2 1854 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
05.07.202516:55 | TUIfly 1552 | Gran Canaria (LPA) Brussels Airport (BRU) | Delayed | Claim Refund |
05.07.202512:35 | Ryanair 3829 | Gran Canaria (LPA) Guglielmo Marconi (BLQ) | Delayed | Claim Refund |
04.07.202518:25 | Brussels Airlines 3784 | Gran Canaria (LPA) Brussels Airport (BRU) | Delayed | Claim Refund |
04.07.202517:25 | TUIfly 2115 | Gran Canaria (LPA) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
04.07.202510:30 | Edelweiss Air 201 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202510:30 | SWISS 8201 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202510:30 | Lufthansa 4467 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
03.07.202517:10 | Condor 1435 | Gran Canaria (LPA) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
03.07.202511:15 | Ryanair 6765 | Gran Canaria (LPA) Bournemouth International (BOH) | Delayed | Claim Refund |
03.07.202506:00 | Swiftair 195 | Gran Canaria (LPA) Nouadhibou (NDB) | Delayed | Claim Refund |
02.07.202517:25 | Wizz Air 2266 | Gran Canaria (LPA) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
02.07.202511:00 | Binter Canarias 1502 | Gran Canaria (LPA) () | Delayed | Claim Refund |
02.07.202510:55 | Ryanair 95 | Gran Canaria (LPA) Dublin International (DUB) | Delayed | Claim Refund |
02.07.202508:30 | Binter Canarias 109 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
02.07.202508:00 | Binter Canarias 107 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
02.07.202507:30 | Air Europa 2111 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
02.07.202507:30 | Canaryfly 615 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
01.07.202512:50 | West Atlantic UK | Gran Canaria (LPA) Blagnac (TLS) | Delayed | Claim Refund |
01.07.202512:20 | Mauritania Airlines International 221 | Gran Canaria (LPA) Nouadhibou (NDB) | Delayed | Claim Refund |
01.07.202510:20 | Edelweiss Air 201 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202520:35 | TUIfly 7121 | Gran Canaria (LPA) Birmingham Airport (BHX) | Delayed | Claim Refund |
30.06.202517:25 | TUIfly 2115 | Gran Canaria (LPA) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
30.06.202512:05 | TUIfly 6115 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
30.06.202509:55 | Vueling 3273 | Gran Canaria (LPA) Bilbao (BIO) | Delayed | Claim Refund |
30.06.202509:55 | Iberia 5850 | Gran Canaria (LPA) Bilbao (BIO) | Delayed | Claim Refund |
29.06.202521:10 | Jet2 1328 | Gran Canaria (LPA) Birmingham Airport (BHX) | Delayed | Claim Refund |
29.06.202519:10 | Jet2 1864 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
28.06.202520:20 | Ryanair 4758 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
28.06.202519:15 | Ryanair 95 | Gran Canaria (LPA) Dublin International (DUB) | Delayed | Claim Refund |
28.06.202518:50 | Jet2 1854 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
28.06.202517:55 | Volotea 3501 | Gran Canaria (LPA) Bilbao (BIO) | Delayed | Claim Refund |
28.06.202517:45 | Ryanair 6090 | Gran Canaria (LPA) Bergamo – Orio al Serio (MIL) | Delayed | Claim Refund |
28.06.202516:45 | Norwegian 5708 | Gran Canaria (LPA) Gardermoen (OSL) | Delayed | Claim Refund |
28.06.202516:40 | Wizz Air 3148 | Gran Canaria (LPA) Henri Coanda International (BUH) | Delayed | Claim Refund |
28.06.202516:35 | Eurowings 7267 | Gran Canaria (LPA) Hamburg Airport (HAM) | Delayed | Claim Refund |
27.06.202521:45 | empty | Gran Canaria (LPA) () | Delayed | Claim Refund |
27.06.202514:00 | Iberia 7419 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202514:00 | Binter Canarias 141 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202513:45 | Binter Canarias 825 | Gran Canaria (LPA) Sur Reina Sofia (TCI) | Delayed | Claim Refund |
27.06.202513:00 | Binter Canarias 139 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202512:00 | Binter Canarias 131 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202511:00 | Binter Canarias 127 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202511:00 | Iberia 7362 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202510:00 | Iberia 7417 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202510:00 | Binter Canarias 121 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202510:00 | empty | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
27.06.202506:50 | Cygnus Air 182 | Gran Canaria (LPA) Norte Los Rodeos (TCI) | Delayed | Claim Refund |
26.06.202520:05 | Jet2 1260 | Gran Canaria (LPA) Birmingham Airport (BHX) | Delayed | Claim Refund |
26.06.202517:40 | Edelweiss Air 201 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
26.06.202517:40 | SWISS 8201 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
26.06.202517:40 | Lufthansa 4467 | Gran Canaria (LPA) Zurich (ZRH) | Delayed | Claim Refund |
25.06.202517:25 | Wizz Air 2266 | Gran Canaria (LPA) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
25.06.202512:50 | Sunclass Airlines 4187 | Gran Canaria (LPA) Sturup (MMA) | Delayed | Claim Refund |
25.06.202511:45 | Binter Canarias 1502 | Gran Canaria (LPA) () | Delayed | Claim Refund |
24.06.202518:35 | Jet2 1864 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
24.06.202510:50 | Ryanair 2501 | Gran Canaria (LPA) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
21.06.202521:00 | easyJet 2736 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
21.06.202520:20 | Ryanair 4758 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
21.06.202509:45 | Binter Canarias 5462 | Gran Canaria (LPA) Talaveral La Real (BJZ) | Delayed | Claim Refund |
21.06.202508:15 | Azores Airlines 7820 | Gran Canaria (LPA) Nordela (São Miguel Island) (PDL) | Delayed | Claim Refund |
21.06.202508:15 | Binter Canarias 4020 | Gran Canaria (LPA) Nordela (São Miguel Island) (PDL) | Delayed | Claim Refund |
20.06.202509:50 | Vueling 3163 | Gran Canaria (LPA) Santiago De Compostela (SCQ) | Delayed | Claim Refund |
20.06.202509:50 | Iberia 5812 | Gran Canaria (LPA) Santiago De Compostela (SCQ) | Delayed | Claim Refund |
19.06.202519:10 | Jet2 1854 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |
18.06.202521:20 | easyJet 2736 | Gran Canaria (LPA) Bristol (BRS) | Delayed | Claim Refund |