Delayed and cancelled flights are the most frequent issues faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 specifies the situations in which passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will discover everything you need to know about European Union Regulation 261 and when you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers departing from or arriving at Venice Marco Polo Airport on flights operated by EU-based airlines have certain rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Venice Marco Polo Airport Flight Delay Compensation
Passengers experiencing flight delays at Venice Marco Polo Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays caused by extraordinary circumstances outside their control.
Venice Marco Polo Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Venice Marco Polo Airport, under EU 261, flyers are eligible to receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can check the table below to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Venice Marco Polo Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Venice Marco Polo Airport to anywhere | Yes | Yes |
| Arrivals at Venice Marco Polo Airport from inside the EU | Yes | No |
| Arrivals at Venice Marco Polo Airport from outside the EU | Yes | No |
How to Claim Compensation from Venice Marco Polo Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Venice Marco Polo Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, follow these steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
15.07.202521:00 | Ryanair 402 | Marco Polo (VCE) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
09.07.202511:40 | Ryanair 4740 | Marco Polo (VCE) Palese (BRI) | Delayed | Claim Refund |
08.07.202521:00 | Ryanair 402 | Marco Polo (VCE) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
08.07.202519:25 | SWISS 1665 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202519:25 | Alitalia 7220 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202518:05 | Wizz Air 6721 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
08.07.202516:10 | 3326 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
08.07.202516:10 | HiSky 492 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
08.07.202515:20 | Tunisair 473 | Marco Polo (VCE) Carthage (TUN) | Delayed | Claim Refund |
08.07.202514:50 | United Airlines 9749 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:50 | Helvetic Airways 1663 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:50 | Alitalia 7218 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:25 | easyJet 2832 | Marco Polo (VCE) Bristol (BRS) | Delayed | Claim Refund |
08.07.202513:30 | Air Baltic 3202 | Marco Polo (VCE) Brussels Airport (BRU) | Delayed | Claim Refund |
08.07.202513:30 | Alitalia 7656 | Marco Polo (VCE) Brussels Airport (BRU) | Delayed | Claim Refund |
08.07.202513:15 | Premium Jet 650 | Marco Polo (VCE) Euroairport France (EAP) | Delayed | Claim Refund |
08.07.202510:25 | Aegean Airlines 3713 | Marco Polo (VCE) Zakinthos International Airport (ZTH) | Delayed | Claim Refund |
08.07.202510:25 | Volotea 1494 | Marco Polo (VCE) Zakinthos International Airport (ZTH) | Delayed | Claim Refund |
07.07.202514:55 | Pegasus 1236 | Marco Polo (VCE) Sabiha Gokcen (IST) | Delayed | Claim Refund |
07.07.202509:50 | Jet Linx Aviation 6862 | Marco Polo (VCE) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
07.07.202509:50 | Finnair 1782 | Marco Polo (VCE) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
07.07.202509:35 | Ryanair 1362 | Marco Polo (VCE) Bristol (BRS) | Delayed | Claim Refund |
07.07.202508:10 | Eurowings 9811 | Marco Polo (VCE) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
06.07.202518:05 | Wizz Air 6721 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
05.07.202519:15 | Finnair 1784 | Marco Polo (VCE) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
05.07.202519:15 | Jet Linx Aviation 6888 | Marco Polo (VCE) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
05.07.202519:05 | Ryanair 4514 | Marco Polo (VCE) Bournemouth International (BOH) | Delayed | Claim Refund |
05.07.202518:05 | Wizz Air 6721 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
05.07.202510:55 | easyJet 2832 | Marco Polo (VCE) Bristol (BRS) | Delayed | Claim Refund |
04.07.202514:55 | Pegasus 1236 | Marco Polo (VCE) Sabiha Gokcen (IST) | Delayed | Claim Refund |
04.07.202513:40 | American Airlines 131 | Marco Polo (VCE) Dallas/Fort Worth International (DFW) | Delayed | Claim Refund |
04.07.202505:45 | Ryanair 8759 | Marco Polo (VCE) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
03.07.202519:20 | Eurowings 9811 | Marco Polo (VCE) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
03.07.202515:50 | easyJet 2832 | Marco Polo (VCE) Bristol (BRS) | Delayed | Claim Refund |
03.07.202514:05 | Ryanair 810 | Marco Polo (VCE) Palese (BRI) | Delayed | Claim Refund |
03.07.202513:30 | Alitalia 7656 | Marco Polo (VCE) Brussels Airport (BRU) | Delayed | Claim Refund |
02.07.202519:15 | Finnair 1784 | Marco Polo (VCE) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
02.07.202519:15 | Jet Linx Aviation 6888 | Marco Polo (VCE) Helsinki-vantaa (HEL) | Delayed | Claim Refund |
02.07.202515:30 | Ryanair 830 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
02.07.202515:25 | Ryanair 402 | Marco Polo (VCE) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
02.07.202514:30 | Ryanair | Marco Polo (VCE) Brussels Airport (BRU) | Delayed | Claim Refund |
02.07.202511:40 | Ryanair 4740 | Marco Polo (VCE) Palese (BRI) | Delayed | Claim Refund |
02.07.202510:45 | Ryanair 3087 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
02.07.202510:00 | empty | Marco Polo (VCE) Euroairport France (EAP) | Delayed | Claim Refund |
01.07.202522:25 | Saudia 218 | Marco Polo (VCE) King Khaled International (RUH) | Delayed | Claim Refund |
01.07.202518:05 | Wizz Air 6721 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
01.07.202516:10 | HiSky 492 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
01.07.202516:10 | 3326 | Marco Polo (VCE) International Airport Chisinau (KIV) | Delayed | Claim Refund |
01.07.202515:35 | Emirates 136 | Marco Polo (VCE) Chelsea Twr EY Bus Station (DXB) | Delayed | Claim Refund |
01.07.202515:35 | Qantas 8136 | Marco Polo (VCE) Chelsea Twr EY Bus Station (DXB) | Delayed | Claim Refund |
01.07.202515:25 | Ryanair 830 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
01.07.202512:10 | Aer Lingus 423 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
01.07.202512:10 | American Airlines 8105 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
01.07.202510:35 | Cathay Pacific 6612 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
01.07.202510:35 | Alitalia 7216 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
01.07.202510:35 | SWISS 1661 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
01.07.202510:35 | Air Canada 6859 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202514:50 | Alitalia 7218 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202514:50 | United Airlines 9749 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202514:50 | SWISS 1663 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202513:30 | empty | Marco Polo (VCE) Malta International (MLA) | Delayed | Claim Refund |
30.06.202512:15 | AMC Aviation | Marco Polo (VCE) S. Angelo (VCE) | Delayed | Claim Refund |
30.06.202512:10 | Aer Lingus 423 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
30.06.202512:10 | American Airlines 8105 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
30.06.202510:35 | Air Baltic 1661 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202510:35 | Alitalia 7216 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202510:35 | Air Canada 6859 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
30.06.202510:35 | Cathay Pacific 6612 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202522:25 | Saudia 218 | Marco Polo (VCE) King Khaled International (RUH) | Delayed | Claim Refund |
29.06.202517:40 | Ryanair 4825 | Marco Polo (VCE) Cork (ORK) | Delayed | Claim Refund |
29.06.202516:05 | Qatar Airways 126 | Marco Polo (VCE) () | Delayed | Claim Refund |
29.06.202516:05 | Iberia 6404 | Marco Polo (VCE) () | Delayed | Claim Refund |
29.06.202516:05 | Virgin Australia 6239 | Marco Polo (VCE) () | Delayed | Claim Refund |
29.06.202516:05 | SriLankan Airlines 3024 | Marco Polo (VCE) () | Delayed | Claim Refund |
29.06.202516:05 | RwandAir 1014 | Marco Polo (VCE) () | Delayed | Claim Refund |
29.06.202515:45 | Volotea 1920 | Marco Polo (VCE) Blagnac (TLS) | Delayed | Claim Refund |
29.06.202514:50 | United Airlines 9749 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202514:50 | Alitalia 7218 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202514:50 | Helvetic Airways 1663 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
29.06.202500:00 | Air Arabia | Marco Polo (VCE) Bergamo – Orio al Serio (MIL) | Delayed | Claim Refund |
28.06.202523:50 | Aer Lingus 425 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
28.06.202523:50 | American Airlines 8105 | Marco Polo (VCE) Dublin International (DUB) | Delayed | Claim Refund |
28.06.202520:45 | Volotea 1344 | Marco Polo (VCE) Bilbao (BIO) | Delayed | Claim Refund |
28.06.202516:05 | RwandAir 1014 | Marco Polo (VCE) () | Delayed | Claim Refund |
28.06.202516:05 | SriLankan Airlines 3024 | Marco Polo (VCE) () | Delayed | Claim Refund |
28.06.202516:05 | Virgin Australia 6239 | Marco Polo (VCE) () | Delayed | Claim Refund |
28.06.202516:05 | Qatar Airways 126 | Marco Polo (VCE) () | Delayed | Claim Refund |
28.06.202516:05 | Iberia 6404 | Marco Polo (VCE) () | Delayed | Claim Refund |
28.06.202514:50 | United Airlines 9749 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202514:50 | Alitalia 7218 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202514:50 | SWISS 1663 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202510:55 | easyJet 2832 | Marco Polo (VCE) Bristol (BRS) | Delayed | Claim Refund |
28.06.202510:35 | Alitalia 7216 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202510:35 | Cathay Pacific 6612 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202510:35 | Helvetic Airways 1661 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
28.06.202510:35 | Air Canada 6859 | Marco Polo (VCE) Zurich (ZRH) | Delayed | Claim Refund |
27.06.202521:10 | easyJet 5086 | Marco Polo (VCE) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
27.06.202516:05 | SriLankan Airlines 3024 | Marco Polo (VCE) () | Delayed | Claim Refund |
27.06.202516:05 | Qatar Airways 126 | Marco Polo (VCE) () | Delayed | Claim Refund |
27.06.202516:05 | Iberia 6404 | Marco Polo (VCE) () | Delayed | Claim Refund |
