Uzbekistan Airways Compensation for Flight Delays and Cancellations

Passengers of Uzbekistan Airways who have faced a flight delay or cancellation are legally entitled to compensation. Under EU 261, an airline is obliged to compensate passengers if there’s a significant disruption. Here, we’ll examine your rights and the actions you need to take to obtain the compensation you deserve from the airline.

Uzbekistan Airways Flight Delay or Cancellation Compensation

Before claiming the Uzbekistan Airways compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of delay or flight cancellation.

Uzbekistan Airways Compensation for Flight Delay

In line with UK and EU laws, passengers may be entitled to up to €600 in compensation per person if their flight arrives late. It’s important to note that this flight delay compensation is calculated using the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you arrive at your final destination.

Here’s an overview of how much compensation you can get if your flight is delayed. The amount of compensation depends on several factors, such as the duration of the delay and the distance of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Remember you may not always receive compensation for every flight delay. Uzbekistan Airways isn’t required to compensate passengers when extraordinary circumstances they cannot control arise. This includes severe weather conditions, problems at the airport, or a strike by air traffic controllers. In such situations, you will usually not be compensated as it is not the airline’s fault.

Uzbekistan Airways Compensation for Flight Cancellation

EU 261 states that airlines must notify passengers of flight cancellations at least 14 days before departure. If the airline fails to notify you in time, you could qualify for flight cancellation compensation ranging from €250 to €600 per passenger, according to the flight distance. However, if the airline provides you with an alternate flight, it could potentially avoid compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting another flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two criteria: the flight distance and the length of the delay, according to the table below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Uzbekistan Airways isn’t required to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Moreover, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.

Are Uzbekistan Airways Flights Covered By EU 261/2004?

European Union Regulation 261 covers all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Uzbekistan Airways is not a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Uzbekistan Airways

If your travel plans have been affected by a flight delay or cancellation with Uzbekistan Airways, it’s essential to know that you might be entitled to compensation under EU laws. That’s why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Fill in our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
• Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to get you your compensation. You are only charged if we win your case.

These steps will help you file your claim quickly and increase your chances of receiving the compensation you’re owed. There may be plenty of time after your flight to make a claim, but it’s best to do it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Uzbekistan Airways goes the extra mile to support passengers during travel disruptions by offering services that complement flight compensation.

Right to Care

When flight disruptions occur, Uzbekistan Airways is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:

• Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Uzbekistan Airways offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Uzbekistan Airways provides hotel accommodation. This includes transportation to and from the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for instant assistance.

Rebooking and Refunds

When Uzbekistan Airways cancels a flight, passengers have the option to receive a full refund or rebook on an alternative flight. This option is crucial for minimizing travel inconveniences and helping passengers to manage unforeseen circumstances efficiently.

• Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your trip, Uzbekistan Airways shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Uzbekistan Airways will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.

It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Uzbekistan Airways shall help in rebooking your entire journey, not just the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to ensure this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations