Swiss International Air Lines Flight Delay and Cancellation Compensation

Yurii Moskalenko
18.06.2025
Updated 16.07.2025

Dealing with flight issues can be really frustrating. However, the positive thing is that the European Union has laws to support travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to know about these protections. They can come in handy if your flight is disrupted.

Knowing what you’re entitled to can make dealing with travel complications much easier. While it won’t make your flight go any faster, it can make you more relaxed when things don’t go as planned.

Passenger Rights under EU Regulation 261/2004

When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Food and drinks
  • A hotel room if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also get:

  • A refund
  • A different flight option
  • Compensation to make up for the trouble

Don’t forget to inquire with airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.

Swiss International Air Lines Flight Delay Compensation

Flight delays from Swiss International Air Lines can be really annoying. However there’s some good news: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could receive up to €600 per person. What matters is when you reach your destination, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.

The amount you receive depends on the length of your journey. A short flight won’t yield as much as a long one, even if they’re both delayed for the same duration.

Interested in learning exactly how much you could get? Take a look at the table below to see what compensation you could receive:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Swiss International Air Lines Flight Cancellation Compensation

The EU has regulations to help you in case of flight cancellation. Here’s what you need to know:

If your flight is cancelled less than two weeks before your scheduled departure, you might get compensation of up to €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that aligns closely with your original schedule.

The carrier can bypass compensation if they offer you a new flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept another flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.

Your potential compensation is determined by two factors:

  1. The distance of your flight
  2. The time difference between the scheduled and actual arrival

Therefore, even if you arrive later than planned, you could still be eligible for compensation.

Look at the table below to see more details:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from Swiss International Air Lines

It’s crucial to know how to claim the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will do our best to secure your compensation. You are only charged if we win your case.

Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational issues or mechanical problems, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you have a right to compensation.

Which Swiss International Air Lines Flights are Covered by EU261?

The EU’s air passenger protection laws have a wide-ranging scope. They apply to all flights departing from an airport within an EU country and every flight landing at an airport in an EU member state if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, from, or within Europe, you probably have these rights. It’s important to know about these laws – they exist to assist you if issues arise with your flight. They ensure you’re not left on your own when your trip arrangements go awry.

When You Are Not Entitled to Compensation

Swiss International Air Lines isn’t necessarily at fault when flights are delayed or cancelled. At times, events occur that the airline is powerless against, like extreme weather or unexpected problems.

For example, if there’s a sudden storm, an airport emergency, or an air traffic control strike, Swiss International Air Lines is not liable. These are called “extraordinary circumstances” that the airline has no control over.

When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties come up.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

17.07.202520:45

SWISS

1077

Frankfurt (FRA)

Zurich (ZRH)

Delayed

Claim Refund

17.07.202520:15

SWISS

4408

Zurich (ZRH)

Berlin (BER)

Delayed

Claim Refund

17.07.202519:35

SWISS

9310

Frankfurt (FRA)

Mombasa (MBA)

Delayed

Claim Refund

17.07.202519:15

SWISS

4534

Conakry (CKY)

(DSS)

Delayed

Claim Refund

17.07.202517:35

SWISS

Frankfurt (FRA)

Geneva (GVA)

Delayed

Claim Refund

17.07.202516:30

SWISS

3609

Frankfurt (FRA)

Zurich (ZRH)

Delayed

Claim Refund

17.07.202513:15

SWISS

4002

Frankfurt (FRA)

Riyadh (RUH)

Delayed

Claim Refund

17.07.202512:30

SWISS

9160

Johannesburg (JNB)

Hoedspruit (HDS)

Delayed

Claim Refund

17.07.202509:05

SWISS

4412

Zurich (ZRH)

Hamburg (HAM)

Delayed

Claim Refund

17.07.202508:25

SWISS

9092

Singapore (SIN)

Phnom Penh (SAI)

Delayed

Claim Refund

17.07.202505:00

SWISS

9884

New Delhi (DEL)

Kathmandu (KTM)

Delayed

Claim Refund

16.07.202521:40

SWISS

962

Zurich (ZRH)

Berlin (BER)

Delayed

Claim Refund

16.07.202519:45

SWISS

4532

Banjul (BJL)

(DSS)

Delayed

Claim Refund

16.07.202519:25

SWISS

3128

Denver (DEN)

Seattle (SEA)

Delayed

Claim Refund

16.07.202518:15

SWISS

4370

Zurich (ZRH)

Gudja (MLA)

Delayed

Claim Refund

16.07.202517:30

SWISS

4876

Vancouver (YVR)

Seattle (SEA)

Delayed

Claim Refund

16.07.202516:15

SWISS

3294

Chicago (ORD)

Seattle (SEA)

Delayed

Claim Refund

16.07.202513:35

SWISS

3147

Albuquerque (ABQ)

Denver (DEN)

Delayed

Claim Refund

16.07.202511:30

SWISS

9338

Frankfurt (FRA)

Tampa (TPA)

Delayed

Claim Refund

15.07.202521:35

SWISS

962

Zurich (ZRH)

Berlin (BER)

Delayed

Claim Refund

15.07.202519:15

SWISS

4534

Conakry (CKY)

(DSS)

Delayed

Claim Refund

15.07.202518:25

SWISS

1031

Westerland (GWT)

Zurich (ZRH)

Delayed

Claim Refund

15.07.202518:00

SWISS

4409

Berlin (BER)

Zurich (ZRH)

Delayed

Claim Refund

15.07.202517:25

SWISS

4162

Bangkok (BKK)

Phnom Penh (SAI)

Delayed

Claim Refund

15.07.202515:55

SWISS

1030

Zurich (ZRH)

Westerland (GWT)

Delayed

Claim Refund

15.07.202511:20

SWISS

3806

Munich (MUC)

Krakow (KRK)

Delayed

Claim Refund

15.07.202511:10

SWISS

4535

Brussels (BRU)

(DSS)

Delayed

Claim Refund

14.07.202523:15

SWISS

139

Hong Kong (HKG)

Zurich (ZRH)

Delayed

Claim Refund

14.07.202519:35

SWISS

3128

Denver (DEN)

Seattle (SEA)

Delayed

Claim Refund

14.07.202516:25

SWISS

8007

Seattle (SEA)

Zurich (ZRH)

Cancelled

Claim Refund

14.07.202516:15

SWISS

3294

Chicago (ORD)

Seattle (SEA)

Delayed

Claim Refund

14.07.202513:15

SWISS

8006

Zurich (ZRH)

Seattle (SEA)

Cancelled

Claim Refund

13.07.202520:50

SWISS

3347

San Francisco (SFO)

Seattle (SEA)

Delayed

Claim Refund

12.07.202523:00

SWISS

3158

San Francisco (SFO)

Sydney (SYD)

Delayed

Claim Refund

12.07.202519:59

SWISS

3254

Chicago (ORD)

Seattle (SEA)

Delayed

Claim Refund

12.07.202516:20

SWISS

8007

Seattle (SEA)

Zurich (ZRH)

Delayed

Claim Refund

12.07.202516:15

SWISS

3294

Chicago (ORD)

Seattle (SEA)

Delayed

Claim Refund

12.07.202514:30

SWISS

9161

Hoedspruit (HDS)

Johannesburg (JNB)

Delayed

Claim Refund

12.07.202514:20

SWISS

9157

George (GRJ)

Johannesburg (JNB)

Delayed

Claim Refund

12.07.202513:45

SWISS

4861

Seattle (SEA)

Vancouver (YVR)

Delayed

Claim Refund

12.07.202513:00

SWISS

8006

Zurich (ZRH)

Seattle (SEA)

Delayed

Claim Refund

12.07.202512:30

SWISS

9160

Johannesburg (JNB)

Hoedspruit (HDS)

Delayed

Claim Refund

11.07.202519:59

SWISS

3254

Chicago (ORD)

Seattle (SEA)

Delayed

Claim Refund

11.07.202519:25

SWISS

3128

Denver (DEN)

Seattle (SEA)

Delayed

Claim Refund

11.07.202518:40

SWISS

3256

San Francisco (SFO)

Seattle (SEA)

Delayed

Claim Refund

11.07.202517:40

SWISS

4337

Athens (ATH)

Geneva (GVA)

Delayed

Claim Refund

11.07.202516:05

SWISS

1821

Athens (ATH)

Geneva (GVA)

Delayed

Claim Refund

11.07.202515:35

SWISS

1169

Stuttgart (STR)

Zurich (ZRH)

Delayed

Claim Refund

11.07.202514:30

SWISS

9161

Hoedspruit (HDS)

Johannesburg (JNB)

Delayed

Claim Refund

11.07.202511:20

SWISS

3806

Munich (MUC)

Krakow (KRK)

Delayed

Claim Refund

10.07.202522:45

SWISS

2818

Zurich (ZRH)

Geneva (GVA)

Delayed

Claim Refund

10.07.202522:40

SWISS

176

Zurich (ZRH)

Singapore (SIN)

Delayed

Claim Refund

10.07.202522:40

SWISS

92

Zurich (ZRH)

Sao Paulo (GRU)

Cancelled

Claim Refund

10.07.202522:00

SWISS

2146

Zurich (ZRH)

Manises (VLC)

Delayed

Claim Refund

10.07.202521:50

SWISS

1950

Zurich (ZRH)

Barcelona (BCN)

Delayed

Claim Refund

10.07.202521:20

SWISS

1842

Zurich (ZRH)

Athens (ATH)

Delayed

Claim Refund

10.07.202521:05

SWISS

2816

Zurich (ZRH)

Geneva (GVA)

Delayed

Claim Refund

10.07.202519:59

SWISS

3254

Chicago (ORD)

Seattle (SEA)

Cancelled

Claim Refund

10.07.202517:30

SWISS

4876

Vancouver (YVR)

Seattle (SEA)

Delayed

Claim Refund

10.07.202517:25

SWISS

4295

Khasab (KHS)

Muscat (MCT)

Delayed

Claim Refund

10.07.202511:20

SWISS

3806

Munich (MUC)

Krakow (KRK)

Delayed

Claim Refund

09.07.202518:40

SWISS

3256

San Francisco (SFO)

Seattle (SEA)

Delayed

Claim Refund

09.07.202516:15

SWISS

3294

Chicago (ORD)

Seattle (SEA)

Delayed

Claim Refund

09.07.202514:05

SWISS

9757

Navegantes (NVT)

Sao Paulo (GRU)

Cancelled

Claim Refund

09.07.202512:30

SWISS

9160

Johannesburg (JNB)

Hoedspruit (HDS)

Delayed

Claim Refund

09.07.202511:50

SWISS

3801

Bilbao (BIO)

Munich (MUC)

Delayed

Claim Refund

09.07.202509:40

SWISS

2371

Olbia (OLB)

Geneva (GVA)

Delayed

Claim Refund

09.07.202509:35

SWISS

2267

Dubrovnik (DBV)

Zurich (ZRH)

Delayed

Claim Refund

09.07.202508:35

SWISS

9700

Sao Paulo (GRU)

Sao Paulo (GIG)

Delayed

Claim Refund

09.07.202508:25

SWISS

9092

Singapore (SIN)

Phnom Penh (SAI)

Delayed

Claim Refund

09.07.202508:20

SWISS

9706

Sao Paulo (GRU)

Sao Paulo (CNF)

Delayed

Claim Refund

09.07.202507:50

SWISS

9722

Sao Paulo (GRU)

Recife (REC)

Delayed

Claim Refund

09.07.202507:45

SWISS

9720

Sao Paulo (GRU)

Porto Alegre (POA)

Delayed

Claim Refund

09.07.202507:25

SWISS

9746

Sao Paulo (GRU)

S?o Luis (SLZ)

Cancelled

Claim Refund

09.07.202507:20

SWISS

9752

Sao Paulo (GRU)

Ilheus (IOS)

Delayed

Claim Refund

09.07.202507:05

SWISS

2266

Zurich (ZRH)

Dubrovnik (DBV)

Delayed

Claim Refund

09.07.202501:15

SWISS

243

Dubai (DXB)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202522:05

SWISS

4867

Honolulu (HNL)

Vancouver (YVR)

Delayed

Claim Refund

08.07.202522:00

SWISS

4524

Accra (ACC)

Brussels (BRU)

Delayed

Claim Refund

08.07.202521:35

SWISS

1278

Zurich (ZRH)

Copenhagen (CPH)

Delayed

Claim Refund

08.07.202521:35

SWISS

962

Zurich (ZRH)

Berlin (BER)

Delayed

Claim Refund

08.07.202521:30

SWISS

9018

Singapore (SIN)

Brisbane (BNE)

Delayed

Claim Refund

08.07.202521:25

SWISS

2082

Zurich (ZRH)

Lisbon (LIS)

Delayed

Claim Refund

08.07.202521:10

SWISS

4553

Monrovia (ROB)

Brussels (BRU)

Delayed

Claim Refund

08.07.202521:05

SWISS

2816

Zurich (ZRH)

Geneva (GVA)

Delayed

Claim Refund

08.07.202521:00

SWISS

8227

Bilbao (BIO)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202521:00

SWISS

1175

Stuttgart (STR)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202521:00

SWISS

227

Bilbao (BIO)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:55

SWISS

8405

Pristina (PRN)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:55

SWISS

405

Pristina (PRN)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:35

SWISS

8399

Catania (CTA)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:30

SWISS

4430

Zurich (ZRH)

Cologne (CGN)

Delayed

Claim Refund

08.07.202520:25

SWISS

8267

Ibiza (IBZ)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:25

SWISS

3584

Zurich (BSL)

Vienna (VIE)

Delayed

Claim Refund

08.07.202520:15

SWISS

1583

Vienna (VIE)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:15

SWISS

4556

Zurich (ZRH)

Brussels (BRU)

Delayed

Claim Refund

08.07.202520:10

SWISS

2177

Alicante (ALC)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:00

SWISS

8333

Kerkyra (CFU)

Zurich (ZRH)

Delayed

Claim Refund

08.07.202520:00

SWISS

4531

Abidjan (ABJ)

Brussels (BRU)

Cancelled

Claim Refund

08.07.202520:00

SWISS

1957

Barcelona (BCN)

Zurich (ZRH)

Delayed

Claim Refund
Yurii Moskalenko
2470 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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