Coping with flight issues can be quite upsetting. However, the positive thing is that the European Union has regulations to assist travelers when things go wrong. If you’re taking a plane in the EU, it’s wise to know about these regulations. They can help you out if your flight goes off course.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight delays, cancellations, and overbookings.
Understanding your rights can make dealing with travel issues a lot simpler. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks;
- Accommodation if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund;
- A different flight option;
- Compensation to make up for the inconvenience.
Remember to ask airline workers about these entitlements if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
Helvetic Airways Flight Delay Compensation
Flight delays from Helvetic Airways can be very frustrating. However there’s a silver lining: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What counts is when you arrive, not when you leave. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A brief trip won’t yield as much as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Helvetic Airways delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Helvetic Airways Flight Cancellation Compensation
The European Union has regulations to help you if your flight gets cancelled. Here’s the important information:
If your flight gets cancelled within two weeks of your scheduled departure, you may be entitled to compensation as much as €600. But there’s a catch – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.
Your potential compensation is determined by two things:
- The distance of your flight
- The time difference between the scheduled and actual arrival
As a result, even if you arrive later than planned, you might still get some compensation.
Refer to the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Helvetic Airways
It’s crucial to understand how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will strive to get you your compensation. You are only charged if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you have a right to compensation.
Which Helvetic Airways Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They cover any flight taking off from an airport within an EU country and every flight landing at an airport within an EU country when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s helpful to be aware of these regulations – they exist to assist you if something goes wrong with your flight. They ensure you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
Helvetic Airways isn’t always at fault when flights are delayed or cancelled. Sometimes, things happen that the airline has no control over, like severe weather conditions or unforeseen issues.
For instance, if there’s unexpected severe weather, an emergency at the airport, or air traffic controllers go on strike, Helvetic Airways is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur. However, Helvetic Airways must prove that the delay or cancellation was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
05.11.202517:50 | Helvetic Airways 1026 | Zurich (ZRH) Dusseldorf (DUS) | Delayed | Claim Refund |
05.11.202513:00 | Helvetic Airways 8115 | Zagreb (ZAG) Zurich (ZRH) | Delayed | Claim Refund |
05.11.202509:50 | Helvetic Airways 1669 | Bologna (BLQ) Zurich (ZRH) | Delayed | Claim Refund |
04.11.202514:55 | Helvetic Airways 755 | Luxembourg (LUX) Zurich (ZRH) | Delayed | Claim Refund |
04.11.202512:50 | Helvetic Airways 1628 | Zurich (ZRH) Rome (MXP) | Delayed | Claim Refund |
04.11.202512:50 | Helvetic Airways 638 | Zurich (ZRH) Paris (CDG) | Delayed | Claim Refund |
04.11.202512:00 | Helvetic Airways 816 | Zurich (ZRH) Hanover (HAJ) | Delayed | Claim Refund |
04.11.202511:00 | Helvetic Airways 9591 | Kosice (KSC) Zurich (ZRH) | Delayed | Claim Refund |
04.11.202507:40 | Helvetic Airways 918 | Zurich (ZRH) Dresden (DRS) | Delayed | Claim Refund |
04.11.202507:40 | Helvetic Airways 750 | Zurich (ZRH) Luxembourg (LUX) | Delayed | Claim Refund |
04.11.202507:30 | Helvetic Airways 1678 | Zurich (ZRH) Florence (FLR) | Delayed | Claim Refund |
03.11.202517:55 | Helvetic Airways 466 | Zurich (ZRH) London (LCY) | Delayed | Claim Refund |
03.11.202517:15 | Helvetic Airways 1272 | Zurich (ZRH) Copenhagen (CPH) | Delayed | Claim Refund |
02.11.202518:50 | Helvetic Airways 425 | Birmingham (BHX) Zurich (ZRH) | Delayed | Claim Refund |
02.11.202514:45 | Helvetic Airways 1227 | Gothenburg (GOT) Zurich (ZRH) | Delayed | Claim Refund |
01.11.202512:50 | Helvetic Airways 638 | Zurich (ZRH) Paris (CDG) | Delayed | Claim Refund |
01.11.202512:50 | Helvetic Airways 1674 | Zurich (ZRH) Florence (FLR) | Delayed | Claim Refund |
01.11.202512:10 | Helvetic Airways 1722 | Zurich (ZRH) Brindisi (BDS) | Delayed | Claim Refund |
01.11.202512:10 | Helvetic Airways 457 | London (LCY) Zurich (ZRH) | Delayed | Claim Refund |
01.11.202510:35 | Helvetic Airways 1661 | Venice (VCE) Zurich (ZRH) | Delayed | Claim Refund |
01.11.202509:50 | Helvetic Airways 1343 | Warsaw (WAW) Zurich (ZRH) | Delayed | Claim Refund |
01.11.202509:10 | Helvetic Airways 1069 | Frankfurt (FRA) Zurich (ZRH) | Delayed | Claim Refund |
01.11.202508:35 | Helvetic Airways 461 | London (LCY) Zurich (ZRH) | Delayed | Claim Refund |
30.10.202517:10 | Helvetic Airways 424 | Zurich (ZRH) Birmingham (BHX) | Delayed | Claim Refund |
30.10.202515:00 | Helvetic Airways 1057 | Hamburg (HAM) Zurich (ZRH) | Delayed | Claim Refund |
30.10.202513:05 | Helvetic Airways 1662 | Zurich (ZRH) Venice (VCE) | Delayed | Claim Refund |
30.10.202512:40 | Helvetic Airways 1056 | Zurich (ZRH) Hamburg (HAM) | Delayed | Claim Refund |
30.10.202512:10 | Helvetic Airways 456 | Zurich (ZRH) London (LCY) | Delayed | Claim Refund |
30.10.202507:00 | Helvetic Airways 2140 | Zurich (ZRH) Manises (VLC) | Delayed | Claim Refund |
29.10.202519:55 | Helvetic Airways 1273 | Copenhagen (CPH) Zurich (ZRH) | Delayed | Claim Refund |
29.10.202517:50 | Helvetic Airways 1026 | Zurich (ZRH) Dusseldorf (DUS) | Delayed | Claim Refund |
29.10.202514:45 | Helvetic Airways 1371 | Krakow (KRK) Zurich (ZRH) | Delayed | Claim Refund |
29.10.202512:55 | Helvetic Airways 1662 | Zurich (ZRH) Venice (VCE) | Delayed | Claim Refund |
27.10.202519:45 | Helvetic Airways 1353 | Warsaw (WAW) Zurich (ZRH) | Delayed | Claim Refund |
27.10.202519:10 | Helvetic Airways 467 | London (LCY) Zurich (ZRH) | Delayed | Claim Refund |
26.10.202519:55 | Helvetic Airways 1273 | Copenhagen (CPH) Zurich (ZRH) | Delayed | Claim Refund |
26.10.202518:50 | Helvetic Airways 425 | Birmingham (BHX) Zurich (ZRH) | Delayed | Claim Refund |
26.10.202514:45 | Helvetic Airways 1371 | Krakow (KRK) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202521:05 | Helvetic Airways 1855 | Thessaloniki (SKG) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202520:15 | Helvetic Airways 1583 | Vienna (VIE) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202520:05 | Helvetic Airways 735 | Amsterdam (AMS) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202519:40 | Helvetic Airways 2177 | Alicante (ALC) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202519:35 | Helvetic Airways 2267 | Dubrovnik (DBV) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202518:40 | Helvetic Airways 381 | Manchester (MAN) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202518:40 | Helvetic Airways 327 | London (LHR) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202512:35 | Helvetic Airways 568 | Zurich (ZRH) Nice (NCE) | Delayed | Claim Refund |
25.10.202510:30 | Helvetic Airways 1679 | Florence (FLR) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202509:50 | Helvetic Airways 725 | Amsterdam (AMS) Zurich (ZRH) | Delayed | Claim Refund |
25.10.202509:25 | Helvetic Airways 1669 | Bologna (BLQ) Zurich (ZRH) | Delayed | Claim Refund |
24.10.202521:25 | Helvetic Airways 1218 | Zurich (ZRH) Oslo (OSL) | Delayed | Claim Refund |
24.10.202510:30 | Helvetic Airways 977 | Berlin (BER) Zurich (ZRH) | Delayed | Claim Refund |
24.10.202507:20 | Helvetic Airways 974 | Zurich (ZRH) Berlin (BER) | Delayed | Claim Refund |
10.10.202517:15 | Helvetic Airways 701 | Djerba (DJE) Berne (BRN) | Delayed | Claim Refund |
10.10.202515:10 | Helvetic Airways 1105 | Munich (MUC) Zurich (ZRH) | Delayed | Claim Refund |
10.10.202513:15 | Helvetic Airways 1104 | Zurich (ZRH) Munich (MUC) | Delayed | Claim Refund |
10.10.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | Cancelled | Claim Refund |
10.10.202507:30 | Helvetic Airways 1450 | Zurich (ZRH) Sarajevo (SJJ) | Delayed | Claim Refund |
10.10.202507:20 | Helvetic Airways 974 | Zurich (ZRH) Berlin (BER) | Delayed | Claim Refund |
10.10.202507:15 | Helvetic Airways 1370 | Zurich (ZRH) Krakow (KRK) | Delayed | Claim Refund |
10.10.202506:50 | Helvetic Airways 420 | Zurich (ZRH) Birmingham (BHX) | Cancelled | Claim Refund |
10.10.202506:30 | Helvetic Airways 1792 | Zurich (ZRH) Gudja (MLA) | Delayed | Claim Refund |
09.10.202518:50 | Helvetic Airways 425 | Birmingham (BHX) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202518:40 | Helvetic Airways 381 | Manchester (MAN) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202518:40 | Helvetic Airways 405 | Dublin (DUB) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | Delayed | Claim Refund |
09.10.202517:20 | Helvetic Airways 424 | Zurich (ZRH) Birmingham (BHX) | Delayed | Claim Refund |
09.10.202517:00 | Helvetic Airways 380 | Zurich (ZRH) Manchester (MAN) | Delayed | Claim Refund |
09.10.202516:35 | Helvetic Airways 464 | Zurich (ZRH) London (LCY) | Delayed | Claim Refund |
09.10.202514:55 | Helvetic Airways 1349 | Warsaw (WAW) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202514:50 | Helvetic Airways 1073 | Frankfurt (FRA) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202514:45 | Helvetic Airways 817 | Hanover (HAJ) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202512:55 | Helvetic Airways 780 | Zurich (ZRH) Brussels (BRU) | Delayed | Claim Refund |
09.10.202512:45 | Helvetic Airways 1018 | Zurich (ZRH) Dusseldorf (DUS) | Delayed | Claim Refund |
09.10.202512:35 | Helvetic Airways 552 | Zurich (ZRH) Bordeaux (BOD) | Delayed | Claim Refund |
09.10.202512:25 | Helvetic Airways 1578 | Zurich (ZRH) Vienna (VIE) | Delayed | Claim Refund |
09.10.202512:15 | Helvetic Airways 1348 | Zurich (ZRH) Warsaw (WAW) | Delayed | Claim Refund |
09.10.202509:40 | Helvetic Airways 975 | Berlin (BER) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202509:35 | Helvetic Airways 1713 | Napoli (NAP) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202508:50 | Helvetic Airways 1069 | Frankfurt (FRA) Zurich (ZRH) | Delayed | Claim Refund |
09.10.202507:30 | Helvetic Airways 1450 | Zurich (ZRH) Sarajevo (SJJ) | Delayed | Claim Refund |
09.10.202507:20 | Helvetic Airways 974 | Zurich (ZRH) Berlin (BER) | Delayed | Claim Refund |
08.10.202518:55 | Helvetic Airways 1273 | Copenhagen (CPH) Zurich (ZRH) | Delayed | Claim Refund |
08.10.202518:45 | Helvetic Airways 971 | Berlin (BER) Zurich (ZRH) | Delayed | Claim Refund |
08.10.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | Delayed | Claim Refund |
08.10.202516:30 | Helvetic Airways 970 | Zurich (ZRH) Berlin (BER) | Delayed | Claim Refund |
08.10.202516:25 | Helvetic Airways 1272 | Zurich (ZRH) Copenhagen (CPH) | Delayed | Claim Refund |
08.10.202514:55 | Helvetic Airways 1349 | Warsaw (WAW) Zurich (ZRH) | Delayed | Claim Refund |
08.10.202514:55 | Helvetic Airways 1675 | Florence (FLR) Zurich (ZRH) | Delayed | Claim Refund |
08.10.202514:55 | Helvetic Airways 1019 | Dusseldorf (DUS) Zurich (ZRH) | Delayed | Claim Refund |
08.10.202514:50 | Helvetic Airways 1381 | Gdansk (GDN) Zurich (ZRH) | Delayed | Claim Refund |
08.10.202514:45 | Helvetic Airways 817 | Hanover (HAJ) Zurich (ZRH) | Delayed | Claim Refund |
08.10.202507:20 | Helvetic Airways 974 | Zurich (ZRH) Berlin (BER) | Delayed | Claim Refund |
08.10.202507:15 | Helvetic Airways 1100 | Zurich (ZRH) Munich (MUC) | Delayed | Claim Refund |
08.10.202507:00 | Helvetic Airways 550 | Zurich (ZRH) Bordeaux (BOD) | Delayed | Claim Refund |
08.10.202506:55 | Helvetic Airways 1370 | Zurich (ZRH) Krakow (KRK) | Delayed | Claim Refund |
07.10.202519:45 | Helvetic Airways 983 | Berlin (BER) Zurich (ZRH) | Delayed | Claim Refund |
07.10.202517:00 | Helvetic Airways 1352 | Zurich (ZRH) Warsaw (WAW) | Delayed | Claim Refund |
07.10.202515:45 | Helvetic Airways 969 | Berlin (BER) Zurich (ZRH) | Delayed | Claim Refund |
07.10.202514:35 | Helvetic Airways 1443 | Tirana (TIA) Zurich (ZRH) | Delayed | Claim Refund |
