Dealing with flight disruptions can be very annoying. However, the positive thing is that the European Union has regulations to support travelers when things go wrong. If you’re flying in the EU, it’s smart to be aware of these protections. They can come in handy if your flight goes off course.
Being aware of your options can make handling travel problems a lot simpler. While it won’t get you to your destination quicker, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Swiss International Air Lines Flight Delay Compensation
Travel setbacks from Swiss International Air Lines can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What matters is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Swiss International Air Lines Flight Cancellation Compensation
The European Union has laws to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled less than two weeks before your scheduled departure, you might get compensation as much as €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
Your potential compensation is based on a couple of points:
- The distance of your flight
- How late you arrive
So, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Check out the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Swiss International Air Lines
It’s crucial to be aware of how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will do our best to get you your compensation. You only incur a fee if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational reasons or mechanical problems, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you are entitled to compensation.
Which Swiss International Air Lines Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover every flight leaving a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline to, within, or from Europe, you probably have these rights. It’s good to know about these laws – they exist to support you if something goes wrong with your flight. They guarantee you’re not stranded when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Swiss International Air Lines isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, things happen that the airline can’t control, like severe weather conditions or unexpected problems.
For instance, if there’s unexpected severe weather, an urgent situation at the airport, or a strike by air traffic controllers, Swiss International Air Lines is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these situations occur, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202514:45 | SWISS 4030 | Frankfurt (FRA) Bogota (BOG) | delayed | Claim Refund |
29.05.202514:20 | SWISS 4020 | Frankfurt (FRA) Tehran (IKA) | delayed | Claim Refund |
29.05.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Claim Refund |
29.05.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Claim Refund |
29.05.202509:30 | SWISS 2251 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
29.05.202507:10 | SWISS 2250 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
28.05.202517:40 | SWISS 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
28.05.202512:25 | SWISS 4533 | Brussels (BRU) (DSS) | delayed | Claim Refund |
28.05.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Claim Refund |
28.05.202507:00 | SWISS 3937 | Frankfurt (FRA) Zurich (BSL) | delayed | Claim Refund |
28.05.202506:20 | SWISS 4551 | Brussels (BRU) Geneva (GVA) | delayed | Claim Refund |
27.05.202523:25 | SWISS 4570 | Entebbe (EBB) Brussels (BRU) | delayed | Claim Refund |
27.05.202520:00 | SWISS 4531 | Abidjan (ABJ) Brussels (BRU) | delayed | Claim Refund |
27.05.202517:45 | SWISS 3013 | New York (IAD) Brussels (BRU) | delayed | Claim Refund |
27.05.202514:30 | SWISS 9161 | Hoedspruit (HDS) Johannesburg (JNB) | delayed | Claim Refund |
27.05.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Claim Refund |
27.05.202511:30 | SWISS 4531 | Brussels (BRU) Ouagadougou (OUA) | delayed | Claim Refund |
27.05.202511:25 | SWISS 3912 | Zurich (BSL) Frankfurt (FRA) | delayed | Claim Refund |
27.05.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Claim Refund |
27.05.202510:20 | SWISS 3582 | Zurich (BSL) Vienna (VIE) | delayed | Claim Refund |
27.05.202509:00 | SWISS 4546 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
27.05.202507:25 | SWISS | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
27.05.202507:05 | SWISS 3937 | Frankfurt (FRA) Zurich (BSL) | delayed | Claim Refund |
26.05.202522:00 | SWISS 4524 | Accra (ACC) Brussels (BRU) | delayed | Claim Refund |
26.05.202521:10 | SWISS 4538 | Douala (NSI) Brussels (BRU) | delayed | Claim Refund |
26.05.202520:10 | SWISS 3918 | Zurich (BSL) Munich (MUC) | delayed | Claim Refund |
26.05.202520:00 | SWISS 4539 | Abidjan (ABJ) Brussels (BRU) | delayed | Claim Refund |
26.05.202519:11 | SWISS 3128 | Denver (DEN) Seattle (SEA) | delayed | Claim Refund |
26.05.202518:45 | SWISS 971 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
26.05.202518:40 | SWISS 3919 | Munich (MUC) Zurich (BSL) | delayed | Claim Refund |
26.05.202518:00 | SWISS 4409 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
26.05.202517:25 | SWISS 4405 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
26.05.202516:30 | SWISS 970 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
26.05.202515:40 | SWISS 4400 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202510:40 | SWISS 8280 | Zurich (ZRH) Ponta Delgada (PDL) | delayed | Claim Refund |
26.05.202507:40 | SWISS 5186 | Zurich (ZRH) Bratislava (BTS) | delayed | Claim Refund |
26.05.202507:25 | SWISS 786 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
26.05.202507:10 | SWISS 2250 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
25.05.202523:45 | SWISS 4523 | Nairobi (NBO) Brussels (BRU) | delayed | Claim Refund |
25.05.202521:25 | SWISS 4532 | (DSS) Brussels (BRU) | delayed | Claim Refund |
25.05.202521:10 | SWISS 4542 | Douala (NSI) Brussels (BRU) | delayed | Claim Refund |
25.05.202521:10 | SWISS 4549 | Ouagadougou (OUA) Brussels (BRU) | delayed | Claim Refund |
25.05.202519:45 | SWISS 4532 | Banjul (BJL) (DSS) | delayed | Claim Refund |
25.05.202519:11 | SWISS 3128 | Denver (DEN) Seattle (SEA) | delayed | Claim Refund |
25.05.202518:45 | SWISS 4541 | Freetown (FNA) Monrovia (ROB) | delayed | Claim Refund |
25.05.202518:40 | SWISS 405 | Dublin (DUB) Zurich (ZRH) | delayed | Claim Refund |
25.05.202517:55 | SWISS 788 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
25.05.202517:50 | SWISS 918 | Zurich (ZRH) Dresden (DRS) | delayed | Claim Refund |
25.05.202517:45 | SWISS 854 | Zurich (ZRH) Bremen (BRE) | delayed | Claim Refund |
25.05.202517:45 | SWISS 3013 | New York (IAD) Brussels (BRU) | delayed | Claim Refund |
25.05.202517:35 | SWISS 3410 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
25.05.202517:10 | SWISS 4522 | Geneva (GVA) Brussels (BRU) | delayed | Claim Refund |
25.05.202516:10 | SWISS 4649 | Windsor (YQG) Toronto (YYZ) | delayed | Claim Refund |
25.05.202515:20 | SWISS 3417 | Bari (BRI) Rome (FCO) | delayed | Claim Refund |
25.05.202514:20 | SWISS 4020 | Frankfurt (FRA) Tehran (IKA) | delayed | Claim Refund |
25.05.202513:10 | SWISS 3605 | Frankfurt (FRA) Zurich (ZRH) | delayed | Claim Refund |
25.05.202512:35 | SWISS 4541 | Brussels (BRU) Freetown (FNA) | delayed | Claim Refund |
25.05.202512:25 | SWISS 4533 | Brussels (BRU) (DSS) | delayed | Claim Refund |
25.05.202512:25 | SWISS 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
25.05.202507:15 | SWISS 9704 | Sao Paulo (GRU) Brasilia (BSB) | delayed | Claim Refund |
24.05.202519:05 | SWISS 1025 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
24.05.202517:05 | SWISS 1024 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202517:05 | SWISS 4522 | Geneva (GVA) Brussels (BRU) | cancelled | Claim Refund |
24.05.202515:00 | SWISS 4521 | Brussels (BRU) Geneva (GVA) | cancelled | Claim Refund |
24.05.202514:20 | SWISS 9157 | George (GRJ) Johannesburg (JNB) | delayed | Claim Refund |
24.05.202512:15 | SWISS 457 | London (LCY) Zurich (ZRH) | delayed | Claim Refund |
24.05.202512:10 | SWISS 9214 | Brussels (BRU) Singapore (SIN) | delayed | Claim Refund |
24.05.202512:10 | SWISS 4525 | Brussels (BRU) Accra (ACC) | delayed | Claim Refund |
24.05.202511:50 | SWISS 4540 | Brussels (BRU) Douala (DLA) | delayed | Claim Refund |
24.05.202511:30 | SWISS 4527 | Brussels (BRU) Abidjan (ABJ) | delayed | Claim Refund |
24.05.202511:10 | SWISS 4535 | Brussels (BRU) (DSS) | delayed | Claim Refund |
24.05.202511:00 | SWISS 1165 | Stuttgart (STR) Zurich (ZRH) | delayed | Claim Refund |
24.05.202510:05 | SWISS 3911 | Frankfurt (FRA) Zurich (BSL) | delayed | Claim Refund |
24.05.202509:40 | SWISS | Brussels (BRU) Zurich (ZRH) | delayed | Claim Refund |
24.05.202509:20 | SWISS 4573 | Brussels (BRU) Geneva (GVA) | delayed | Claim Refund |
23.05.202523:25 | SWISS 4571 | Entebbe (EBB) Brussels (BRU) | delayed | Claim Refund |
23.05.202519:59 | SWISS 3254 | (ORD) Seattle (SEA) | delayed | Claim Refund |
23.05.202518:45 | SWISS 4541 | Freetown (FNA) Monrovia (ROB) | delayed | Claim Refund |
23.05.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Claim Refund |
23.05.202513:50 | SWISS 4457 | Hamburg (HAM) Zurich (ZRH) | delayed | Claim Refund |
23.05.202512:40 | SWISS 9087 | Hanoi (HAN) Singapore (SIN) | delayed | Claim Refund |
23.05.202511:30 | SWISS 3912 | Zurich (BSL) Frankfurt (FRA) | delayed | Claim Refund |
23.05.202510:50 | SWISS 1053 | Hamburg (HAM) Zurich (ZRH) | delayed | Claim Refund |
23.05.202510:20 | SWISS 3582 | Zurich (BSL) Vienna (VIE) | delayed | Claim Refund |
22.05.202522:00 | SWISS 4524 | Accra (ACC) Brussels (BRU) | delayed | Claim Refund |
22.05.202521:10 | SWISS 4540 | Douala (NSI) Brussels (BRU) | delayed | Claim Refund |
22.05.202520:00 | SWISS 4539 | Abidjan (ABJ) Brussels (BRU) | delayed | Claim Refund |
22.05.202519:59 | SWISS 3254 | (ORD) Seattle (SEA) | delayed | Claim Refund |
22.05.202518:45 | SWISS 971 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
22.05.202518:30 | SWISS 3015 | Newark (EWR) Brussels (BRU) | delayed | Claim Refund |
22.05.202517:55 | SWISS 788 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
22.05.202517:45 | SWISS 3013 | New York (IAD) Brussels (BRU) | delayed | Claim Refund |
22.05.202517:30 | SWISS 9871 | Kolkata (CCU) Mumbai (BOM) | delayed | Claim Refund |
22.05.202517:15 | SWISS 9873 | Hyderabad (HYD) Mumbai (BOM) | delayed | Claim Refund |
22.05.202517:10 | SWISS 4522 | Geneva (GVA) Brussels (BRU) | delayed | Claim Refund |
22.05.202516:45 | SWISS 9893 | Kochi (COK) Mumbai (BOM) | delayed | Claim Refund |
22.05.202515:25 | SWISS 9875 | Goa (GOI) Mumbai (BOM) | delayed | Claim Refund |
22.05.202515:00 | SWISS 4521 | Brussels (BRU) Geneva (GVA) | delayed | Claim Refund |
22.05.202513:50 | SWISS 4401 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
22.05.202512:30 | SWISS 242 | Zurich (ZRH) Dubai (DXB) | delayed | Claim Refund |
