Dealing with flight disruptions can be very annoying. However, the positive thing is that the European Union has regulations to support travelers when things go wrong. If you’re flying in the EU, it’s smart to be aware of these protections. They can come in handy if your flight goes off course.
Being aware of your options can make handling travel problems a lot simpler. While it won’t get you to your destination quicker, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Swiss International Air Lines Flight Delay Compensation
Travel setbacks from Swiss International Air Lines can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What matters is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Swiss International Air Lines Flight Cancellation Compensation
The European Union has laws to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled less than two weeks before your scheduled departure, you might get compensation as much as €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
Your potential compensation is based on a couple of points:
- The distance of your flight
- How late you arrive
So, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Check out the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Swiss International Air Lines
It’s crucial to be aware of how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will do our best to get you your compensation. You only incur a fee if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational reasons or mechanical problems, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you are entitled to compensation.
Which Swiss International Air Lines Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover every flight leaving a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline to, within, or from Europe, you probably have these rights. It’s good to know about these laws – they exist to support you if something goes wrong with your flight. They guarantee you’re not stranded when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Swiss International Air Lines isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, things happen that the airline can’t control, like severe weather conditions or unexpected problems.
For instance, if there’s unexpected severe weather, an urgent situation at the airport, or a strike by air traffic controllers, Swiss International Air Lines is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these situations occur, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202514:55 | SWISS 1057 | Hamburg (HAM) Zurich (ZRH) | delayed | Refunds |
07.05.202522:05 | SWISS 4867 | Honolulu (HNL) Vancouver (YVR) | delayed | Refunds |
07.05.202519:05 | SWISS 3256 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
07.05.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
07.05.202512:25 | SWISS 4533 | Brussels (BRU) (DSS) | delayed | Refunds |
07.05.202512:10 | SWISS 4525 | Brussels (BRU) Accra (ACC) | delayed | Refunds |
07.05.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
07.05.202510:25 | SWISS 4562 | Brussels (BRU) Ouagadougou (OUA) | cancelled | Refunds |
07.05.202509:20 | SWISS 4573 | Brussels (BRU) Geneva (GVA) | delayed | Refunds |
07.05.202506:00 | SWISS 345 | London (LHR) Zurich (ZRH) | delayed | Refunds |
06.05.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
06.05.202516:05 | SWISS 3063 | (ORD) London (LHR) | delayed | Refunds |
06.05.202514:30 | SWISS 9161 | Hoedspruit (HDS) Johannesburg (JNB) | delayed | Refunds |
06.05.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Refunds |
05.05.202521:50 | SWISS 3408 | Rome (FCO) Bari (BRI) | delayed | Refunds |
05.05.202520:05 | SWISS 789 | Brussels (BRU) Zurich (ZRH) | delayed | Refunds |
05.05.202518:40 | SWISS 3919 | Munich (MUC) Zurich (BSL) | delayed | Refunds |
05.05.202518:20 | SWISS 978 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
05.05.202517:30 | SWISS 9871 | Kolkata (CCU) Mumbai (BOM) | delayed | Refunds |
05.05.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
05.05.202515:00 | SWISS 4521 | Brussels (BRU) Geneva (GVA) | delayed | Refunds |
05.05.202514:55 | SWISS 967 | Berlin (BER) Zurich (ZRH) | delayed | Refunds |
05.05.202513:35 | SWISS 968 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
05.05.202512:45 | SWISS 3257 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
05.05.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Refunds |
05.05.202512:25 | SWISS 4533 | Brussels (BRU) (DSS) | delayed | Refunds |
05.05.202512:10 | SWISS 9214 | Brussels (BRU) Singapore (SIN) | delayed | Refunds |
05.05.202512:00 | SWISS 3012 | Brussels (BRU) New York (IAD) | delayed | Refunds |
05.05.202511:30 | SWISS 4539 | Brussels (BRU) Cotonou (COO) | delayed | Refunds |
05.05.202511:30 | SWISS 3925 | Munich (MUC) Zurich (BSL) | delayed | Refunds |
05.05.202511:25 | SWISS 3411 | Brindisi (BDS) Rome (FCO) | delayed | Refunds |
05.05.202511:15 | SWISS 3010 | Brussels (BRU) Newark (EWR) | delayed | Refunds |
05.05.202510:25 | SWISS 4528 | Brussels (BRU) Nairobi (NBO) | cancelled | Refunds |
05.05.202510:20 | SWISS 3582 | Zurich (BSL) Vienna (VIE) | delayed | Refunds |
05.05.202510:05 | SWISS 3911 | Frankfurt (FRA) Zurich (BSL) | delayed | Refunds |
05.05.202508:25 | SWISS 3936 | Zurich (BSL) Frankfurt (FRA) | delayed | Refunds |
05.05.202508:15 | SWISS 3923 | Munich (MUC) Zurich (BSL) | delayed | Refunds |
05.05.202508:15 | SWISS 4552 | Geneva (GVA) Brussels (BRU) | delayed | Refunds |
05.05.202507:00 | SWISS 3937 | Frankfurt (FRA) Zurich (BSL) | delayed | Refunds |
05.05.202506:55 | SWISS 1412 | Zurich (ZRH) Belgrade (BEG) | delayed | Refunds |
04.05.202523:45 | SWISS 4523 | Nairobi (NBO) Brussels (BRU) | delayed | Refunds |
04.05.202522:15 | SWISS 4044 | Frankfurt (FRA) Sao Paulo (GIG) | delayed | Refunds |
04.05.202520:30 | SWISS 979 | Berlin (BER) Zurich (ZRH) | delayed | Refunds |
04.05.202520:10 | SWISS 3254 | (ORD) Seattle (SEA) | delayed | Refunds |
04.05.202519:45 | SWISS 983 | Berlin (BER) Zurich (ZRH) | delayed | Refunds |
04.05.202518:45 | SWISS 1090 | Geneva (GVA) Berlin (BER) | delayed | Refunds |
04.05.202518:00 | SWISS 4409 | Berlin (BER) Zurich (ZRH) | delayed | Refunds |
04.05.202517:30 | SWISS 982 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
04.05.202515:40 | SWISS 4400 | Zurich (ZRH) Dusseldorf (DUS) | cancelled | Refunds |
04.05.202515:25 | SWISS 9349 | Victoria Falls (VFA) Windhoek (WDH) | cancelled | Refunds |
04.05.202512:55 | SWISS 780 | Zurich (ZRH) Brussels (BRU) | delayed | Refunds |
04.05.202512:45 | SWISS 1018 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Refunds |
04.05.202512:40 | SWISS 966 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
04.05.202512:25 | SWISS 4533 | Brussels (BRU) (DSS) | delayed | Refunds |
04.05.202511:30 | SWISS 3925 | Munich (MUC) Zurich (BSL) | delayed | Refunds |
04.05.202511:30 | SWISS 3912 | Zurich (BSL) Frankfurt (FRA) | delayed | Refunds |
04.05.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
04.05.202510:05 | SWISS 3911 | Frankfurt (FRA) Zurich (BSL) | delayed | Refunds |
04.05.202509:40 | SWISS 1017 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Refunds |
04.05.202507:15 | SWISS 9704 | Sao Paulo (GRU) Brasilia (BSB) | delayed | Refunds |
04.05.202507:05 | SWISS 3937 | Frankfurt (FRA) Zurich (BSL) | delayed | Refunds |
03.05.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
03.05.202507:00 | SWISS 3239 | Honolulu (HNL) San Francisco (SFO) | delayed | Refunds |
02.05.202516:00 | SWISS 4168 | Bangkok (BKK) Sukhothai (sawankolok) (THS) | delayed | Refunds |
02.05.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Refunds |
02.05.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
01.05.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
01.05.202513:55 | SWISS 8022 | Zurich (ZRH) Puerto Plata (POP) | delayed | Refunds |
01.05.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
30.04.202518:50 | SWISS 3256 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
30.04.202518:45 | SWISS 8131 | Hurghada (HRG) Zurich (ZRH) | delayed | Refunds |
30.04.202514:00 | SWISS 9165 | Hoedspruit (HDS) Cape Town (CPT) | delayed | Refunds |
30.04.202513:15 | SWISS 8135 | Hurghada (HRG) Zurich (ZRH) | delayed | Refunds |
30.04.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Refunds |
30.04.202512:30 | SWISS 8130 | Zurich (ZRH) Hurghada (HRG) | delayed | Refunds |
30.04.202512:25 | SWISS 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Refunds |
30.04.202511:40 | SWISS 9172 | Cape Town (CPT) Walvis Bay (WVB) | delayed | Refunds |
30.04.202508:05 | SWISS 9754 | Sao Paulo (GRU) Uberlandia (UDI) | delayed | Refunds |
29.04.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
29.04.202516:19 | SWISS 3294 | (ORD) Seattle (SEA) | delayed | Refunds |
29.04.202516:00 | SWISS 4168 | Bangkok (BKK) Sukhothai (sawankolok) (THS) | delayed | Refunds |
29.04.202514:00 | SWISS 9165 | Hoedspruit (HDS) Cape Town (CPT) | delayed | Refunds |
29.04.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Refunds |
29.04.202511:30 | SWISS 9338 | Frankfurt (FRA) Tampa (TPA) | delayed | Refunds |
29.04.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
28.04.202517:50 | SWISS 4173 | Trat (TDX) Bangkok (BKK) | delayed | Refunds |
28.04.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
28.04.202516:00 | SWISS 4168 | Bangkok (BKK) Sukhothai (sawankolok) (THS) | delayed | Refunds |
28.04.202512:40 | SWISS 966 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
28.04.202511:40 | SWISS 9172 | Cape Town (CPT) Walvis Bay (WVB) | delayed | Refunds |
28.04.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
28.04.202507:30 | SWISS 8280 | Zurich (ZRH) Ponta Delgada (PDL) | delayed | Refunds |
27.04.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
27.04.202507:05 | SWISS 3937 | Frankfurt (FRA) Zurich (BSL) | delayed | Refunds |
26.04.202522:50 | SWISS 9030 | Singapore (SIN) Auckland (AKL) | delayed | Refunds |
26.04.202521:05 | SWISS 9521 | Hong Kong (HKG) Auckland (AKL) | delayed | Refunds |
26.04.202519:45 | SWISS 983 | Berlin (BER) Zurich (ZRH) | delayed | Refunds |
26.04.202517:40 | SWISS 4370 | Zurich (ZRH) Gudja (MLA) | delayed | Refunds |
26.04.202517:30 | SWISS 982 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
26.04.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
