Dealing with flight issues can be really frustrating. However, the positive thing is that the European Union has laws to support travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to know about these protections. They can come in handy if your flight is disrupted.
Knowing what you’re entitled to can make dealing with travel complications much easier. While it won’t make your flight go any faster, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the trouble
Don’t forget to inquire with airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Swiss International Air Lines Flight Delay Compensation
Flight delays from Swiss International Air Lines can be really annoying. However there’s some good news: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could receive up to €600 per person. What matters is when you reach your destination, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on the length of your journey. A short flight won’t yield as much as a long one, even if they’re both delayed for the same duration.
Interested in learning exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Swiss International Air Lines Flight Cancellation Compensation
The EU has regulations to help you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled less than two weeks before your scheduled departure, you might get compensation of up to €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that aligns closely with your original schedule.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.
Your potential compensation is determined by two factors:
- The distance of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if you arrive later than planned, you could still be eligible for compensation.
Look at the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Swiss International Air Lines
It’s crucial to know how to claim the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:
- Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will do our best to secure your compensation. You are only charged if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational issues or mechanical problems, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you have a right to compensation.
Which Swiss International Air Lines Flights are Covered by EU261?
The EU’s air passenger protection laws have a wide-ranging scope. They apply to all flights departing from an airport within an EU country and every flight landing at an airport in an EU member state if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, from, or within Europe, you probably have these rights. It’s important to know about these laws – they exist to assist you if issues arise with your flight. They ensure you’re not left on your own when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Swiss International Air Lines isn’t necessarily at fault when flights are delayed or cancelled. At times, events occur that the airline is powerless against, like extreme weather or unexpected problems.
For example, if there’s a sudden storm, an airport emergency, or an air traffic control strike, Swiss International Air Lines is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202508:25 | SWISS 9092 | Singapore (SIN) Phnom Penh (SAI) | delayed | Claim Refund |
20.06.202507:00 | SWISS 3937 | Frankfurt (FRA) Zurich (BSL) | delayed | Claim Refund |
19.06.202520:40 | SWISS 4575 | Brussels (BRU) Geneva (GVA) | delayed | Claim Refund |
19.06.202520:10 | SWISS 4570 | Kigali (KGL) Entebbe (EBB) | delayed | Claim Refund |
19.06.202519:20 | SWISS 4563 | Brussels (BRU) Geneva (GVA) | delayed | Claim Refund |
19.06.202518:40 | SWISS 3919 | Munich (MUC) Zurich (BSL) | delayed | Claim Refund |
19.06.202517:30 | SWISS 9871 | Kolkata (CCU) Mumbai (BOM) | delayed | Claim Refund |
19.06.202517:25 | SWISS 4162 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Claim Refund |
19.06.202517:25 | SWISS 4295 | Khasab (KHS) Muscat (MCT) | cancelled | Claim Refund |
19.06.202517:15 | SWISS 9873 | Hyderabad (HYD) Mumbai (BOM) | delayed | Claim Refund |
19.06.202516:45 | SWISS 9893 | Kochi (COK) Mumbai (BOM) | delayed | Claim Refund |
19.06.202515:25 | SWISS 9875 | Goa (GOI) Mumbai (BOM) | delayed | Claim Refund |
19.06.202515:25 | SWISS 9881 | Chennai (MAA) Mumbai (BOM) | delayed | Claim Refund |
19.06.202514:55 | SWISS 967 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
19.06.202513:15 | SWISS 2111 | Malaga (AGP) Zurich (ZRH) | delayed | Claim Refund |
19.06.202512:40 | SWISS 966 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
19.06.202512:10 | SWISS 9214 | Brussels (BRU) Singapore (SIN) | delayed | Claim Refund |
19.06.202511:50 | SWISS 4540 | Brussels (BRU) Douala (DLA) | delayed | Claim Refund |
19.06.202511:30 | SWISS 4539 | Brussels (BRU) Cotonou (COO) | delayed | Claim Refund |
19.06.202511:15 | SWISS 3010 | Brussels (BRU) Newark (EWR) | delayed | Claim Refund |
19.06.202509:45 | SWISS 154 | Zurich (ZRH) Mumbai (BOM) | delayed | Claim Refund |
19.06.202508:15 | SWISS 4552 | Geneva (GVA) Brussels (BRU) | delayed | Claim Refund |
19.06.202507:15 | SWISS 963 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
19.06.202506:20 | SWISS 4551 | Brussels (BRU) Geneva (GVA) | delayed | Claim Refund |
18.06.202521:00 | SWISS 4549 | Ouagadougou (OUA) Brussels (BRU) | delayed | Claim Refund |
18.06.202521:00 | SWISS 9855 | Mumbai (BOM) New Delhi (DEL) | cancelled | Claim Refund |
18.06.202518:30 | SWISS 3015 | Newark (EWR) Brussels (BRU) | delayed | Claim Refund |
18.06.202517:45 | SWISS 3013 | New York (IAD) Brussels (BRU) | delayed | Claim Refund |
18.06.202516:10 | SWISS 4649 | Windsor (YQG) Toronto (YYZ) | cancelled | Claim Refund |
18.06.202513:05 | SWISS 9071 | Denpasar (DPS) Singapore (SIN) | cancelled | Claim Refund |
18.06.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Claim Refund |
18.06.202510:20 | SWISS 4569 | Brussels (BRU) Bujumbura (BJM) | delayed | Claim Refund |
18.06.202509:45 | SWISS 154 | Zurich (ZRH) Mumbai (BOM) | delayed | Claim Refund |
17.06.202522:00 | SWISS 4524 | Accra (ACC) Brussels (BRU) | delayed | Claim Refund |
17.06.202520:00 | SWISS 4531 | Abidjan (ABJ) Brussels (BRU) | delayed | Claim Refund |
17.06.202519:25 | SWISS 9072 | Singapore (SIN) Manila (MNL) | delayed | Claim Refund |
17.06.202519:15 | SWISS 4404 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202518:30 | SWISS 3015 | Newark (EWR) Brussels (BRU) | delayed | Claim Refund |
17.06.202517:45 | SWISS 3013 | New York (IAD) Brussels (BRU) | delayed | Claim Refund |
17.06.202517:15 | SWISS 1374 | Zurich (ZRH) Krakow (KRK) | delayed | Claim Refund |
17.06.202512:35 | SWISS 4553 | Brussels (BRU) Freetown (FNA) | delayed | Claim Refund |
17.06.202512:30 | SWISS 242 | Zurich (ZRH) Dubai (DXB) | delayed | Claim Refund |
17.06.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Claim Refund |
17.06.202512:10 | SWISS 9214 | Brussels (BRU) Singapore (SIN) | delayed | Claim Refund |
17.06.202510:25 | SWISS 4570 | Brussels (BRU) Kigali (KGL) | delayed | Claim Refund |
17.06.202510:20 | SWISS 3582 | Zurich (BSL) Vienna (VIE) | delayed | Claim Refund |
17.06.202509:40 | SWISS 787 | Brussels (BRU) Zurich (ZRH) | delayed | Claim Refund |
17.06.202509:35 | SWISS 1051 | Hamburg (HAM) Zurich (ZRH) | delayed | Claim Refund |
17.06.202508:30 | SWISS 3936 | Zurich (BSL) Frankfurt (FRA) | delayed | Claim Refund |
17.06.202508:15 | SWISS 3923 | Munich (MUC) Zurich (BSL) | delayed | Claim Refund |
16.06.202520:00 | SWISS 4539 | Abidjan (ABJ) Brussels (BRU) | delayed | Claim Refund |
16.06.202518:30 | SWISS 3015 | Newark (EWR) Brussels (BRU) | delayed | Claim Refund |
16.06.202514:50 | SWISS 9705 | Brasilia (BSB) Sao Paulo (GRU) | cancelled | Claim Refund |
16.06.202514:30 | SWISS 9161 | Hoedspruit (HDS) Johannesburg (JNB) | delayed | Claim Refund |
16.06.202513:15 | SWISS 8006 | Zurich (ZRH) Seattle (SEA) | delayed | Claim Refund |
16.06.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Claim Refund |
16.06.202512:30 | SWISS 242 | Zurich (ZRH) Dubai (DXB) | delayed | Claim Refund |
16.06.202512:25 | SWISS 4533 | Brussels (BRU) (DSS) | delayed | Claim Refund |
16.06.202512:10 | SWISS 9214 | Brussels (BRU) Singapore (SIN) | delayed | Claim Refund |
16.06.202510:25 | SWISS 4571 | Brussels (BRU) Kigali (KGL) | delayed | Claim Refund |
16.06.202508:25 | SWISS 9092 | Singapore (SIN) Phnom Penh (SAI) | delayed | Claim Refund |
16.06.202507:40 | SWISS 4292 | Muscat (MCT) Khasab (KHS) | delayed | Claim Refund |
15.06.202520:00 | SWISS 2259 | Budapest (BUD) Zurich (ZRH) | cancelled | Claim Refund |
15.06.202519:59 | SWISS 3254 | (ORD) Seattle (SEA) | delayed | Claim Refund |
15.06.202519:11 | SWISS 3128 | Denver (DEN) Seattle (SEA) | delayed | Claim Refund |
15.06.202516:39 | SWISS 3319 | Salt Lake City (SLC) San Francisco (SFO) | delayed | Claim Refund |
15.06.202509:30 | SWISS 2251 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
15.06.202508:30 | SWISS 3936 | Zurich (BSL) Frankfurt (FRA) | cancelled | Claim Refund |
15.06.202508:25 | SWISS 4293 | Khasab (KHS) Muscat (MCT) | delayed | Claim Refund |
15.06.202507:05 | SWISS 3937 | Frankfurt (FRA) Zurich (BSL) | cancelled | Claim Refund |
15.06.202500:40 | SWISS 155 | Mumbai (BOM) Zurich (ZRH) | delayed | Claim Refund |
14.06.202519:59 | SWISS 3254 | (ORD) Seattle (SEA) | delayed | Claim Refund |
14.06.202516:10 | SWISS 4649 | Windsor (YQG) Toronto (YYZ) | delayed | Claim Refund |
14.06.202514:20 | SWISS 9157 | George (GRJ) Johannesburg (JNB) | delayed | Claim Refund |
14.06.202513:00 | SWISS 8006 | Zurich (ZRH) Seattle (SEA) | delayed | Claim Refund |
14.06.202512:30 | SWISS 242 | Zurich (ZRH) Dubai (DXB) | delayed | Claim Refund |
14.06.202512:15 | SWISS 457 | London (LCY) Zurich (ZRH) | delayed | Claim Refund |
14.06.202511:30 | SWISS 3912 | Zurich (BSL) Frankfurt (FRA) | delayed | Claim Refund |
13.06.202519:11 | SWISS 3128 | Denver (DEN) Seattle (SEA) | delayed | Claim Refund |
13.06.202518:45 | SWISS 4541 | Freetown (FNA) Monrovia (ROB) | delayed | Claim Refund |
13.06.202514:30 | SWISS 9161 | Hoedspruit (HDS) Johannesburg (JNB) | delayed | Claim Refund |
13.06.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Claim Refund |
13.06.202512:30 | SWISS 242 | Zurich (ZRH) Dubai (DXB) | delayed | Claim Refund |
13.06.202509:30 | SWISS | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
13.06.202508:15 | SWISS 3581 | Vienna (VIE) Zurich (BSL) | delayed | Claim Refund |
13.06.202507:15 | SWISS 963 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
13.06.202506:20 | SWISS 4551 | Brussels (BRU) Geneva (GVA) | delayed | Claim Refund |
12.06.202522:00 | SWISS 4524 | Accra (ACC) Brussels (BRU) | delayed | Claim Refund |
12.06.202521:10 | SWISS 4540 | Douala (NSI) Brussels (BRU) | delayed | Claim Refund |
12.06.202520:00 | SWISS 4539 | Abidjan (ABJ) Brussels (BRU) | delayed | Claim Refund |
12.06.202519:10 | SWISS 1059 | Hamburg (HAM) Zurich (ZRH) | delayed | Claim Refund |
12.06.202517:45 | SWISS 3013 | New York (IAD) Brussels (BRU) | delayed | Claim Refund |
12.06.202517:30 | SWISS 4876 | Vancouver (YVR) Seattle (SEA) | delayed | Claim Refund |
12.06.202515:40 | SWISS 4400 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
12.06.202514:55 | SWISS 2143 | Manises (VLC) Zurich (ZRH) | delayed | Claim Refund |
12.06.202513:50 | SWISS 4457 | Hamburg (HAM) Zurich (ZRH) | delayed | Claim Refund |
12.06.202512:30 | SWISS 9160 | Johannesburg (JNB) Hoedspruit (HDS) | delayed | Claim Refund |
12.06.202511:20 | SWISS 3806 | Munich (MUC) Krakow (KRK) | delayed | Claim Refund |
12.06.202510:25 | SWISS 4570 | Brussels (BRU) Kigali (KGL) | delayed | Claim Refund |
12.06.202508:15 | SWISS 3581 | Vienna (VIE) Zurich (BSL) | delayed | Claim Refund |
