Sky Express Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Dealing with flight issues can be really frustrating. However, the good news is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to understand these protections. They can help you out if your flight goes off course.

Understanding your rights can make handling travel complications much easier. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.

Passenger Rights under EU Regulation 261/2004

When you’re flying in the European Union, rest assured that there’s help available in the case of a flight disruption. EU laws guarantee airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Refreshments and snacks
  • Accommodation if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Remember to ask airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.

Sky Express Flight Delay Compensation

Travel setbacks from Sky Express can be really annoying. However there’s a bright side: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you land, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.

How much you get depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed equally.

Curious about exactly how much you could get? Check out the table below to see the potential reimbursement amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Sky Express Flight Cancellation Compensation

The EU has laws to protect you if your flight is cancelled. Here’s what you should know:

If your flight gets cancelled within two weeks of your planned travel date, you may be entitled to compensation up to €600. But there’s a catch – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t mess up your plans too much.

The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept an alternative flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.

How much money you might get is based on two things:

  1. How far you’re flying
  2. How late you arrive

So, even if the new flight doesn’t get there on time, you might still get some compensation.

Look at the following table for more information:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from Sky Express

It’s important to know how to request the compensation you deserve under EU Regulation 261/2004. Here’s the process:

  • Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only pay us if we win your case.

Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or technical issues, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you have a right to compensation.

Which Sky Express Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are comprehensive in scope. They cover all flights departing from a European Union member state airport and to all flights arriving at an airport within an EU country when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also cover airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you likely have these rights. It’s good to be aware of these regulations – they’re there to help you if something goes wrong with your flight. They guarantee you’re not abandoned when your travel plans fall through.

When You Are Not Entitled to Compensation

Sky Express isn’t always at fault when flights are delayed or cancelled. Sometimes, events occur that the airline has no control over, like really bad weather or unforeseen issues.

For instance, if there’s a sudden storm, an emergency at the airport, or an air traffic control strike, Sky Express cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.

When these events take place, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

28.03.202514:20

Sky Express

451

Ikaria Island (JIK)

Athens (ATH)

delayed

Refunds

28.03.202514:00

Sky Express

21

Syros Island (JSY)

Athens (ATH)

delayed

Refunds

28.03.202512:55

Sky Express

450

Athens (ATH)

Ikaria Island (JIK)

delayed

Refunds

27.03.202516:15

Sky Express

260

Athens (ATH)

Kefalonia (EFL)

delayed

Refunds

27.03.202514:30

Sky Express

30

Athens (ATH)

Kalymnos Island (JKL)

delayed

Refunds

25.03.202516:05

Sky Express

81

Preveza (PVK)

Sitia (JSH)

delayed

Refunds

25.03.202508:55

Sky Express

820

Athens (ATH)

Rome (FCO)

delayed

Refunds

24.03.202516:25

Sky Express

260

Athens (ATH)

Kefalonia (EFL)

delayed

Refunds

23.03.202515:15

Sky Express

261

Kefalonia (EFL)

Athens (ATH)

delayed

Refunds

23.03.202513:45

Sky Express

260

Athens (ATH)

Kefalonia (EFL)

delayed

Refunds

22.03.202513:50

Sky Express

830

Athens (ATH)

Rome (MXP)

delayed

Refunds

22.03.202511:35

Sky Express

520

Thessaloniki (SKG)

Skiros (SKU)

delayed

Refunds

20.03.202512:00

Sky Express

421

Zakinthos (ZTH)

Athens (ATH)

delayed

Refunds

20.03.202511:30

Sky Express

410

Athens (ATH)

Milos (MLO)

delayed

Refunds

20.03.202510:30

Sky Express

420

Athens (ATH)

Zakinthos (ZTH)

delayed

Refunds

19.03.202512:25

Sky Express

21

Syros Island (JSY)

Athens (ATH)

delayed

Refunds

19.03.202511:20

Sky Express

20

Athens (ATH)

Syros Island (JSY)

delayed

Refunds

16.03.202513:45

Sky Express

260

Athens (ATH)

Kefalonia (EFL)

delayed

Refunds

14.03.202514:00

Sky Express

21

Syros Island (JSY)

Athens (ATH)

delayed

Refunds

09.03.202515:15

Sky Express

261

Kefalonia (EFL)

Athens (ATH)

delayed

Refunds

09.03.202513:45

Sky Express

260

Athens (ATH)

Kefalonia (EFL)

delayed

Refunds

09.03.202511:55

Sky Express

451

Ikaria Island (JIK)

Athens (ATH)

delayed

Refunds

09.03.202510:30

Sky Express

450

Athens (ATH)

Ikaria Island (JIK)

delayed

Refunds

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