Peach Aviation Compensation for Flight Delays and Cancellations

Passengers of Peach Aviation who have faced a flight delay or cancellation have a legal right to compensation. Under EU 261/2004, airlines must compensate passengers when there is a significant disruption. Here, we will look at your rights and the steps you need to take to receive the compensation you are entitled to from the airline.

Peach Aviation Flight Delay or Cancellation Compensation

Before claiming the Peach Aviation compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.

Peach Aviation Compensation for Flight Delay

According to UK and EU laws, passengers can receive up to €600 in compensation per person if their flight experiences a delay. It’s essential to note that this flight delay compensation is based on the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you land at your final destination.

Here’s an overview of how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by various criteria, such as the duration of the delay and the distance of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind you may not be compensated for every flight delay. Peach Aviation is not obliged to provide compensation when extraordinary circumstances outside their control occur. This covers bad weather, airport issues, or air traffic controller strikes. In these cases, you will generally not be compensated as it is not the airline’s fault.

Peach Aviation Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines are required to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline fails to notify you in time, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, according to the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting a different flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two criteria: the flight distance and the duration of the delay, in line with the table below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Peach Aviation doesn’t have to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Additionally, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.

Are Peach Aviation Flights Covered By EU 261/2004?

EU 261 applies to all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Peach Aviation isn’t a European airline. Consequently, they aren’t required to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Peach Aviation

If your travel plans have been affected by a flight cancellation or delay with Peach Aviation, it’s crucial to understand that you might be entitled to compensation under EU laws. That’s why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
• Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will strive to secure your compensation. You only pay us if we win your case.

These steps will assist you in filing your claim quickly and increase your chances of receiving the compensation you’re entitled to. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Peach Aviation goes the additional mile to help passengers during travel disruptions by offering services that complement flight compensation.

Right to Care

When flight disruptions occur, Peach Aviation is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:

• Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Peach Aviation offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Peach Aviation provides hotel accommodation. This includes transportation between the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for instant assistance.

Rebooking and Refunds

When Peach Aviation cancels a flight, passengers have the option to get a full refund or rebook on an alternative flight. This option is essential for minimizing travel inconveniences and supporting passengers to manage unforeseen circumstances successfully.

• Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your trip, Peach Aviation shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Peach Aviation shall arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.

It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Peach Aviation will assist in rebooking your entire journey, not just the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations