Handling flight issues can be really frustrating. However, the positive thing is that the European Union has regulations to assist travelers when things go wrong. If you’re taking a plane in the EU, it’s smart to know about these regulations. They can help you out if your flight gets messed up.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Knowing what you’re entitled to can make dealing with travel problems less stressful. While it won’t make your flight go any faster, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s help available in the case of a flight disruption. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks;
- A hotel room if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund;
- An alternative flight;
- Compensation to make up for the inconvenience.
Remember to ask airline staff about these things if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
SAS Flight Delay Compensation
Delays with flights from SAS can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What counts is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for SAS delay compensation, simply enter your flight details into the our claim checker to verify your rights.
SAS Flight Cancellation Compensation
Europe has regulations to help you in case of flight cancellation. Here’s what you should know:
If your flight gets cancelled within two weeks of your scheduled departure, you could be eligible for compensation as much as €600. But there’s a catch – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you’re still eligible for compensation. The most important thing is when you reach your final destination.
How much money you might get depends on two things:
- How far you’re flying
- The delay in your arrival
As a result, even if you arrive later than planned, you may still receive some compensation.
Refer to the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from SAS
It’s important to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will strive to secure your compensation. You only pay us if we win your case.
Keep in mind that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which SAS Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They apply to all flights departing from an airport within an EU country and any flight coming into an airport within an EU country when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline within, to, or from Europe, you likely have these rights. It’s helpful to understand these laws – they’re in place to help you if something goes wrong with your flight. They guarantee you’re not abandoned when your travel plans go awry.
When You Are Not Entitled to Compensation
SAS is not always at fault when flights are delayed or cancelled. Sometimes, things happen that the airline can’t control, like severe weather conditions or unexpected problems.
For example, if there’s unexpected severe weather, an emergency at the airport, or a strike by air traffic controllers, SAS is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues come up. However, SAS must prove that the delay or cancellation was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
06.12.202517:05 | SAS 8940 | Lisbon (LIS) Porto (OPO) | Delayed | Claim Refund |
06.12.202515:50 | SAS 4670 | Canary (TFS) Oslo (OSL) | Delayed | Claim Refund |
06.12.202515:20 | SAS 6674 | Amsterdam (AMS) Zurich (ZRH) | Delayed | Claim Refund |
06.12.202514:35 | SAS 6854 | Amsterdam (AMS) Tokyo (KIX) | Delayed | Claim Refund |
06.12.202514:35 | SAS 4684 | Malaga (AGP) Oslo (OSL) | Delayed | Claim Refund |
06.12.202513:45 | SAS 6756 | Amsterdam (AMS) Porto (OPO) | Delayed | Claim Refund |
06.12.202513:25 | SAS 8150 | Warsaw (WAW) Krakow (KRK) | Delayed | Claim Refund |
06.12.202513:25 | SAS 8122 | Warsaw (WAW) Rzeszow (RZE) | Delayed | Claim Refund |
06.12.202512:45 | SAS 8912 | Lisbon (LIS) Oslo (OSL) | Delayed | Claim Refund |
06.12.202511:45 | SAS 6828 | Amsterdam (AMS) Bordeaux (BOD) | Delayed | Claim Refund |
06.12.202511:45 | SAS 6780 | Amsterdam (AMS) Bordeaux (BOD) | Delayed | Claim Refund |
06.12.202510:45 | SAS 9905 | Zurich (ZRH) Paris (CDG) | Cancelled | Claim Refund |
06.12.202510:05 | SAS 6778 | Amsterdam (AMS) Bordeaux (BOD) | Delayed | Claim Refund |
06.12.202509:55 | SAS 9794 | Paris (CDG) Bucharest (OTP) | Delayed | Claim Refund |
06.12.202509:45 | SAS 9735 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
06.12.202509:45 | SAS 9733 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
06.12.202509:40 | SAS 6670 | Amsterdam (AMS) Zurich (ZRH) | Delayed | Claim Refund |
06.12.202509:25 | SAS 6708 | Amsterdam (AMS) Hanover (HAJ) | Delayed | Claim Refund |
06.12.202509:15 | SAS 6800 | Amsterdam (AMS) Bucharest (OTP) | Delayed | Claim Refund |
06.12.202508:00 | SAS 9713 | Bordeaux (BOD) Paris (CDG) | Delayed | Claim Refund |
06.12.202507:30 | SAS 3581 | Boston (BOS) Chicago (ORD) | Delayed | Claim Refund |
06.12.202507:10 | SAS 3469 | Seattle (SEA) San Francisco (SFO) | Cancelled | Claim Refund |
06.12.202506:30 | SAS 9904 | Zurich (ZRH) Paris (CDG) | Cancelled | Claim Refund |
06.12.202506:00 | SAS 9829 | Edinburgh (EDI) Paris (CDG) | Delayed | Claim Refund |
06.12.202505:40 | SAS 8127 | Rzeszow (RZE) Warsaw (WAW) | Delayed | Claim Refund |
05.12.202522:55 | SAS 3745 | Atlanta (ATL) New York (RSW) | Delayed | Claim Refund |
05.12.202522:30 | SAS 3571 | Atlanta (ATL) Chicago (XNA) | Delayed | Claim Refund |
05.12.202522:00 | SAS 1479 | Oslo (OSL) Copenhagen (CPH) | Delayed | Claim Refund |
05.12.202521:55 | SAS 9997 | Paris (CDG) Tokyo (HND) | Delayed | Claim Refund |
05.12.202521:50 | SAS 4051 | Oslo (OSL) Stavanger (SVG) | Delayed | Claim Refund |
05.12.202521:40 | SAS 9244 | Oslo (OSL) Stockholm (ARN) | Delayed | Claim Refund |
05.12.202521:29 | SAS 3273 | Atlanta (ATL) New York (RSW) | Delayed | Claim Refund |
05.12.202521:20 | SAS 3639 | Atlanta (ATL) Seattle (SEA) | Delayed | Claim Refund |
05.12.202521:10 | SAS 9791 | Paris (CDG) Oslo (OSL) | Delayed | Claim Refund |
05.12.202521:10 | SAS 6714 | Amsterdam (AMS) Hanover (HAJ) | Delayed | Claim Refund |
05.12.202521:10 | SAS 9819 | Paris (CDG) Zurich (ZRH) | Cancelled | Claim Refund |
05.12.202521:05 | SAS 1475 | Oslo (OSL) Copenhagen (CPH) | Delayed | Claim Refund |
05.12.202520:59 | SAS 3263 | Atlanta (ATL) Norfolk (ORF) | Delayed | Claim Refund |
05.12.202520:55 | SAS 4610 | Manchester (MAN) Oslo (OSL) | Delayed | Claim Refund |
05.12.202520:50 | SAS 6518 | Abu Dhabi (AUH) Colombo (CMB) | Delayed | Claim Refund |
05.12.202520:50 | SAS 6782 | Amsterdam (AMS) Bordeaux (BOD) | Delayed | Claim Refund |
05.12.202520:45 | SAS 6845 | Manila (MNL) Taipei (TPE) | Delayed | Claim Refund |
05.12.202520:45 | SAS 6691 | Amsterdam (AMS) Oslo (OSL) | Delayed | Claim Refund |
05.12.202520:40 | SAS 6758 | Amsterdam (AMS) Porto (OPO) | Delayed | Claim Refund |
05.12.202520:40 | SAS 6794 | Amsterdam (AMS) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202520:25 | SAS 610 | Zurich (ZRH) Copenhagen (CPH) | Cancelled | Claim Refund |
05.12.202519:59 | SAS 3369 | Newark (EWR) Covington (CVG) | Delayed | Claim Refund |
05.12.202519:59 | SAS 3501 | Newark (EWR) Detroit (DTW) | Cancelled | Claim Refund |
05.12.202519:25 | SAS 2308 | Oslo (KSU) Oslo (OSL) | Delayed | Claim Refund |
05.12.202519:20 | SAS 944 | Chicago (ORD) Copenhagen (CPH) | Delayed | Claim Refund |
05.12.202519:05 | SAS 2538 | Dublin (DUB) Copenhagen (CPH) | Delayed | Claim Refund |
05.12.202518:59 | SAS 3432 | New York (JFK) Seattle (SEA) | Delayed | Claim Refund |
05.12.202518:55 | SAS 3350 | Boston (BOS) Seattle (SEA) | Delayed | Claim Refund |
05.12.202518:50 | SAS 9906 | Zurich (ZRH) Paris (CDG) | Cancelled | Claim Refund |
05.12.202518:45 | SAS 3315 | Boston (BOS) Covington (CVG) | Delayed | Claim Refund |
05.12.202518:35 | SAS 3371 | New York (JFK) Covington (CVG) | Delayed | Claim Refund |
05.12.202518:10 | SAS 6717 | Hanover (HAJ) Amsterdam (AMS) | Cancelled | Claim Refund |
05.12.202518:05 | SAS 1127 | Stockholm (ARN) Ronneby (RNB) | Delayed | Claim Refund |
05.12.202518:05 | SAS 1921 | Oslo (OSL) Aalborg (AAL) | Delayed | Claim Refund |
05.12.202518:00 | SAS 8924 | Lisbon (LIS) Porto (OPO) | Delayed | Claim Refund |
05.12.202518:00 | SAS 1020 | Stockholm (ARN) Skelleftea (SFT) | Delayed | Claim Refund |
05.12.202518:00 | SAS 1044 | Stockholm (ARN) Kiruna (KRN) | Delayed | Claim Refund |
05.12.202517:55 | SAS 609 | Copenhagen (CPH) Zurich (ZRH) | Cancelled | Claim Refund |
05.12.202517:30 | SAS 1203 | Copenhagen (CPH) Aalborg (AAL) | Delayed | Claim Refund |
05.12.202517:05 | SAS 2537 | Copenhagen (CPH) Dublin (DUB) | Delayed | Claim Refund |
05.12.202516:35 | SAS 9820 | Paris (CDG) Zurich (ZRH) | Cancelled | Claim Refund |
05.12.202516:30 | SAS 3266 | West Palm Beach (PBI) Atlanta (ATL) | Delayed | Claim Refund |
05.12.202516:25 | SAS 9732 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
05.12.202515:55 | SAS 51 | Sundsvall (SDL) Stockholm (ARN) | Delayed | Claim Refund |
05.12.202515:55 | SAS 8903 | Porto (OPO) Lisbon (LIS) | Delayed | Claim Refund |
05.12.202515:50 | SAS 3618 | New York (JFK) Chicago (ORD) | Delayed | Claim Refund |
05.12.202515:40 | SAS 6780 | Amsterdam (AMS) Bordeaux (BOD) | Delayed | Claim Refund |
05.12.202515:40 | SAS 9725 | Paris (CDG) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:40 | SAS 6736 | Amsterdam (AMS) Edinburgh (EDI) | Delayed | Claim Refund |
05.12.202515:40 | SAS 1676 | Berlin (BER) Copenhagen (CPH) | Cancelled | Claim Refund |
05.12.202515:23 | SAS 3822 | Greenville (GSP) Atlanta (ATL) | Delayed | Claim Refund |
05.12.202515:20 | SAS 6674 | Amsterdam (AMS) Zurich (ZRH) | Delayed | Claim Refund |
05.12.202515:16 | SAS 3464 | Minneapolis (MSP) Chicago (ORD) | Cancelled | Claim Refund |
05.12.202515:00 | SAS 8367 | Madrid (MAD) Bilbao (BIO) | Delayed | Claim Refund |
05.12.202515:00 | SAS 8111 | Krakow (KRK) Warsaw (WAW) | Delayed | Claim Refund |
05.12.202515:00 | SAS 8125 | Rzeszow (RZE) Warsaw (WAW) | Delayed | Claim Refund |
05.12.202515:00 | SAS 9740 | Paris (CDG) Budapest (BUD) | Delayed | Claim Refund |
05.12.202514:55 | SAS 8380 | Madrid (MAD) Vigo (VGO) | Delayed | Claim Refund |
05.12.202514:50 | SAS 3763 | Nashville (BNA) Atlanta (ATL) | Delayed | Claim Refund |
05.12.202514:25 | SAS 2773 | Copenhagen (CPH) Porto (OPO) | Delayed | Claim Refund |
05.12.202514:15 | SAS 6633 | Zurich (ZRH) Amsterdam (AMS) | Cancelled | Claim Refund |
05.12.202514:15 | SAS 6744 | Amsterdam (AMS) Budapest (BUD) | Delayed | Claim Refund |
05.12.202513:55 | SAS 6554 | London (LHR) Abu Dhabi (AUH) | Delayed | Claim Refund |
05.12.202513:45 | SAS 6756 | Amsterdam (AMS) Porto (OPO) | Delayed | Claim Refund |
05.12.202513:25 | SAS 6622 | Amsterdam (AMS) Bucharest (OTP) | Delayed | Claim Refund |
05.12.202513:25 | SAS 8122 | Warsaw (WAW) Rzeszow (RZE) | Delayed | Claim Refund |
05.12.202513:25 | SAS 8150 | Warsaw (WAW) Krakow (KRK) | Delayed | Claim Refund |
05.12.202513:10 | SAS 8205 | Paris (CDG) Hanoi (HAN) | Delayed | Claim Refund |
05.12.202513:00 | SAS 3981 | London (LHR) Detroit (DTW) | Delayed | Claim Refund |
05.12.202512:40 | SAS 3441 | Montreal (YUL) Atlanta (ATL) | Delayed | Claim Refund |
05.12.202512:15 | SAS 2827 | Copenhagen (CPH) Beirut (BEY) | Delayed | Claim Refund |
05.12.202512:15 | SAS 6734 | Amsterdam (AMS) Edinburgh (EDI) | Delayed | Claim Refund |
05.12.202512:10 | SAS 6672 | Amsterdam (AMS) Zurich (ZRH) | Cancelled | Claim Refund |
05.12.202511:20 | SAS 6742 | Amsterdam (AMS) Budapest (BUD) | Delayed | Claim Refund |
05.12.202511:20 | SAS 2692 | Venice (VCE) Copenhagen (CPH) | Delayed | Claim Refund |
