Passengers of All Nippon Airways who have experienced a flight cancellation or delay are legally entitled to compensation. Under EU 261, an airline is obliged to compensate passengers in case of a significant disruption. In this article, we will look at your rights and the actions you should follow to get the compensation you have a right to from the airline. All Nippon Airways Flight Delay or Cancellation Compensation Before claiming the All Nippon Airways compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of delay or flight cancellation. All Nippon Airways Compensation for Flight Delay According to UK and EU laws, passengers are eligible for up to €600 in compensation per person if their flight arrives late. It’s important to note, that this delay compensation depends on the flight’s landing time, not the departure time, so the key to your claim is the actual time you reach your final destination. Let’s take a look at how much compensation you may receive if your flight is delayed. The amount of compensation depends on various criteria, including the duration of the delay and the route length of your flight: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Remember you may not always receive compensation for every flight delay. All Nippon Airways is not obliged to pay compensation when extraordinary circumstances they cannot control arise. This includes bad weather, problems at the airport, or air traffic controller strikes. In these instances, you will generally not be given compensation as it is not the airline’s fault. All Nippon Airways Compensation for Flight Cancellation European Union Regulation 261/2004 states that airlines must notify passengers of flight cancellations at least 14 days before departure. If the airline fails to notify you in time, you may be entitled to compensation of between €250 and €600 per passenger, depending on the flight distance. Nonetheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight When accepting another flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is calculated based on two factors: the flight distance and the length of the delay, in line with the table provided below: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km All Nippon Airways doesn’t have to compensate you if they offer an alternative flight that departs and arrives around the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike. Are All Nippon Airways Flights Covered By EU 261/2004? European Union Regulation 261 applies to all flights departing from European Union airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland. Nevertheless, All Nippon Airways is not a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU. ItineraryCovered by EU 261Flights departing from EU airports✔️ YesFlights arriving at EU airports❌ No How to Claim Compensation from All Nippon Airways If your travel plans have been affected by a flight delay or cancellation with All Nippon Airways, it’s important to be aware that you might be entitled to compensation under EU laws. This is why it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do: Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to obtain your rightful compensation. You are only charged if we win your case. These steps will help you file your claim quickly and increase your chances of getting the compensation you’re entitled to. You might have plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details. What You Can Get Besides EU Flight Compensation All Nippon Airways goes the additional mile to help passengers during travel interruptions by providing services that complement flight compensation. Right to Care When flight disruptions occur, All Nippon Airways is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include: Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks. Communication: All Nippon Airways offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts. Accommodation: If the delay extends for the night or requires an additional stay, All Nippon Airways arranges hotel room accommodation. This covers transportation between the airport and the hotel. Special Assistance: Extra care is given to passengers with reduced mobility or special needs. To access these services, you can simply approach airport staff at the airport for instant assistance. Rebooking and Refunds When All Nippon Airways cancels a flight, passengers can choose to receive a full refund or rebook on another flight. This option is essential for minimizing travel inconveniences and helping passengers to manage unforeseen circumstances efficiently. Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance. Rebooking: if you choose to continue your trip, All Nippon Airways will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, All Nippon Airways will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option. It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, All Nippon Airways shall help in rebooking your entire journey, not just the cancelled segment. Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.