Coping with flight problems can be quite upsetting. However, the good news is that the European Union has laws to help travelers when things go wrong. If you’re taking a plane in the EU, it’s smart to be aware of these regulations. They can be useful if your flight goes off course.
Being aware of your options can make dealing with travel complications much easier. While it won’t speed up your journey, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the EU, you’ll get help. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to ask airline representatives about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Lauda Europe Flight Delay Compensation
Flight delays from Lauda Europe can be very frustrating. However there’s a bright side: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could get up to €600 per person. What counts is when you arrive, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on how far you’re flying. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed equally.
Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Lauda Europe Flight Cancellation Compensation
Europe has laws to protect you if your flight is cancelled. Here’s what you should know:
If your flight is cancelled less than two weeks before you’re supposed to leave, you might get compensation of up to €600. But keep in mind – the airline doesn’t have to pay if they can get you on another flight that aligns closely with your original schedule.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board an alternative flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
The amount you could receive is determined by a couple of points:
- The distance of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the new flight doesn’t get there on time, you might still get some compensation.
Refer to the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Lauda Europe
It’s essential to understand the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:
- Complete our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will make every effort to secure your compensation. You only pay us if we win your case.
Don’t forget that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you have a right to compensation.
Which Lauda Europe Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They cover all flights departing from an airport in an EU member state and to all flights arriving at an airport in an EU member state if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s good to know about these laws – they’re there to assist you if problems occur with your flight. They guarantee you’re not left on your own when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Lauda Europe isn’t always responsible when flights are delayed or cancelled. Occasionally, things happen that the airline has no control over, like severe weather conditions or unexpected problems.
For instance, if there’s unexpected severe weather, an emergency at the airport, or air traffic controllers go on strike, Lauda Europe isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.