Handling flight problems can be quite upsetting. However, the good news is that the European Union has laws to help travelers when things don’t go as planned. If you’re flying in the EU, it’s smart to understand these regulations. They can be useful if your flight is disrupted.
These protections are known as air passenger rights, which are legal entitlements under EU regulation that safeguard travelers in cases of flight cancellations, delays, and overbookings.
Understanding your rights can make dealing with travel complications less stressful. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s aid available in the case of a flight disruption. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Refreshments and snacks;
- A hotel room if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund;
- A different flight option;
- Compensation to make up for the trouble.
Remember to ask airline staff about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Heston Airlines Flight Delay Compensation
Flight delays from Heston Airlines can be very frustrating. However there’s a bright side: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on how far you’re flying. A short flight won’t be compensated as highly as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Heston Airlines delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Heston Airlines Flight Cancellation Compensation
The European Union has laws to help you in case of flight cancellation. Here’s the important information:
If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. However, there’s a condition – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule.
The airline can avoid paying you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.
The amount you could receive depends on two things:
- The length of your flight
- The delay in your arrival
So, even if the alternative flight is delayed, you may still receive some compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Heston Airlines
It’s crucial to know how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which Heston Airlines Flights are Covered by EU261?
The EU’s air passenger protection laws are far-reaching. They apply to every flight leaving a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline within, to, or from Europe, you probably have these rights. It’s important to know about these laws – they’re in place to support you if something goes wrong with your flight. They ensure you’re not abandoned when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Heston Airlines isn’t always responsible when flights are delayed or cancelled. Sometimes, events occur that the airline can’t control, like severe weather conditions or unforeseen issues.
For example, if there’s a sudden storm, an emergency at the airport, or an air traffic control strike, Heston Airlines is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties come up. However, Heston Airlines must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202520:30 | Heston Airlines 652 | Sharm el-Sheikh (SSH) N?rnberg (NUE) | Delayed | Claim Refund |
07.11.202514:00 | Heston Airlines 651 | N?rnberg (NUE) Sharm el-Sheikh (SSH) | Delayed | Claim Refund |
07.11.202509:05 | Heston Airlines 1440 | Hamburg (HAM) Puerto del Rosario (FUE) | Delayed | Claim Refund |
06.11.202514:00 | Heston Airlines 9901 | Vilnius (VNO) Baku (GYD) | Delayed | Claim Refund |
04.11.202510:45 | Heston Airlines 36 | Rome (MXP) Baku (GYD) | Delayed | Claim Refund |
01.11.202522:00 | Heston Airlines 410 | Heraklion (HER) Cologne (CGN) | Delayed | Claim Refund |
01.11.202502:35 | Heston Airlines 54 | Almaty (ALA) Baku (GYD) | Delayed | Claim Refund |
31.10.202512:15 | Heston Airlines 110 | Prague (PRG) Baku (GYD) | Delayed | Claim Refund |
31.10.202509:00 | Heston Airlines 1834 | Hamburg (HAM) Heraklion (HER) | Delayed | Claim Refund |
30.10.202509:30 | Heston Airlines 3472 | Heraklion (HER) Tallinn (TLL) | Delayed | Claim Refund |
30.10.202509:30 | Heston Airlines 2351 | Vilnius (VNO) Antalya (AYT) | Delayed | Claim Refund |
29.10.202517:15 | Heston Airlines 334 | Zurich (BSL) Heraklion (HER) | Delayed | Claim Refund |
29.10.202516:45 | Heston Airlines 1449 | Canary (TFS) Hamburg (HAM) | Delayed | Claim Refund |
29.10.202504:00 | Heston Airlines 2355 | Vilnius (VNO) Antalya (AYT) | Delayed | Claim Refund |
28.10.202521:20 | Heston Airlines 257 | Heraklion (HER) Hanover (HAJ) | Delayed | Claim Refund |
28.10.202514:20 | Heston Airlines 3462 | Antalya (AYT) Tallinn (TLL) | Delayed | Claim Refund |
28.10.202514:10 | Heston Airlines 1449 | Canary (TFS) Hamburg (HAM) | Delayed | Claim Refund |
28.10.202504:00 | Heston Airlines 3481 | Tallinn (TLL) Hurghada (HRG) | Delayed | Claim Refund |
27.10.202500:45 | Heston Airlines 62 | Rhodes (RHO) Heraklion (HER) | Delayed | Claim Refund |
26.10.202519:15 | Heston Airlines 1551 | Palma Mallorca (PMI) Hamburg (HAM) | Delayed | Claim Refund |
26.10.202515:30 | Heston Airlines | Hamburg (HAM) Palma Mallorca (PMI) | Delayed | Claim Refund |
26.10.202509:40 | Heston Airlines 2354 | Antalya (AYT) Vilnius (VNO) | Delayed | Claim Refund |
26.10.202507:30 | Heston Airlines 3453 | Tallinn (TLL) Sharm el-Sheikh (SSH) | Delayed | Claim Refund |
26.10.202506:30 | Heston Airlines 777 | Heraklion (HER) London (LGW) | Delayed | Claim Refund |
26.10.202505:30 | Heston Airlines 8951 | Palma Mallorca (PMI) Vilnius (VNO) | Delayed | Claim Refund |
25.10.202523:57 | Heston Airlines 2862 | Hurghada (HRG) Vilnius (VNO) | Delayed | Claim Refund |
25.10.202516:50 | Heston Airlines 1519 | Las Palmas (LPA) Hamburg (HAM) | Delayed | Claim Refund |
25.10.202516:30 | Heston Airlines 5618 | Palma Mallorca (PMI) Billund (BLL) | Delayed | Claim Refund |
25.10.202515:45 | Heston Airlines 75 | Hurghada (HRG) Hamburg (HAM) | Delayed | Claim Refund |
24.10.202511:55 | Heston Airlines 74 | Paris (CDG) Baku (GYD) | Delayed | Claim Refund |
10.10.202502:25 | Heston Airlines 411 | Cologne (CGN) Heraklion (HER) | Delayed | Claim Refund |
08.10.202515:45 | Heston Airlines 8106 | Istanbul (SAW) Baku (GYD) | Delayed | Claim Refund |
08.10.202514:55 | Heston Airlines 1542 | Hamburg (HAM) Palma Mallorca (PMI) | Delayed | Claim Refund |
08.10.202514:10 | Heston Airlines 2391 | Vilnius (VNO) Tivat (TIV) | Delayed | Claim Refund |
08.10.202512:45 | Heston Airlines 8105 | Baku (GYD) Istanbul (SAW) | Delayed | Claim Refund |
08.10.202502:25 | Heston Airlines | Hanover (HAJ) Heraklion (HER) | Delayed | Claim Refund |
07.10.202518:00 | Heston Airlines 251 | Barcelona (BCN) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
07.10.202516:20 | Heston Airlines 3471 | Tallinn (TLL) Heraklion (HER) | Delayed | Claim Refund |
07.10.202502:20 | Heston Airlines 423 | Hanover (HAJ) Heraklion (HER) | Delayed | Claim Refund |
06.10.202516:00 | Heston Airlines 5622 | Palma Mallorca (PMI) Oslo (OSL) | Delayed | Claim Refund |
06.10.202502:20 | Heston Airlines 423 | Hanover (HAJ) Heraklion (HER) | Delayed | Claim Refund |
05.10.202514:35 | Heston Airlines 272 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
05.10.202513:45 | Heston Airlines 403 | Dusseldorf (DUS) Heraklion (HER) | Delayed | Claim Refund |
05.10.202507:50 | Heston Airlines 704 | Tel Aviv Yafo (TLV) Athens (ATH) | Delayed | Claim Refund |
05.10.202507:30 | Heston Airlines 3415 | Tallinn (TLL) Tivat (TIV) | Delayed | Claim Refund |
04.10.202515:40 | Heston Airlines 3471 | Tallinn (TLL) Heraklion (HER) | Delayed | Claim Refund |
04.10.202513:35 | Heston Airlines 2321 | Vilnius (VNO) Heraklion (HER) | Delayed | Claim Refund |
04.10.202512:50 | Heston Airlines 457 | Berlin (BER) Heraklion (HER) | Delayed | Claim Refund |
03.10.202513:45 | Heston Airlines 403 | Dusseldorf (DUS) Heraklion (HER) | Delayed | Claim Refund |
02.10.202513:35 | Heston Airlines 2201 | Zurich (ZRH) Heraklion (HER) | Delayed | Claim Refund |
01.10.202511:10 | Heston Airlines 5619 | Billund (BLL) Palma Mallorca (PMI) | Delayed | Claim Refund |
01.10.202507:30 | Heston Airlines 5618 | Palma Mallorca (PMI) Billund (BLL) | Delayed | Claim Refund |
30.09.202511:00 | Heston Airlines 7336 | Sharm el-Sheikh (SSH) Poznan (POZ) | Delayed | Claim Refund |
30.09.202507:50 | Heston Airlines 1521 | Palma Mallorca (PMI) Hamburg (HAM) | Delayed | Claim Refund |
30.09.202504:35 | Heston Airlines 7111 | Riga (RIX) Sharm el-Sheikh (SSH) | Delayed | Claim Refund |
29.09.202517:50 | Heston Airlines 131 | Rome (FCO) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202514:55 | Heston Airlines 255 | Barcelona (BCN) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202508:40 | Heston Airlines 802 | Tel Aviv Yafo (TLV) Kos (KGS) | Delayed | Claim Refund |
29.09.202506:55 | Heston Airlines 1520 | Hamburg (HAM) Palma Mallorca (PMI) | Delayed | Claim Refund |
26.09.202506:00 | Heston Airlines 3491 | Tallinn (TLL) Larnaca (LCA) | Delayed | Claim Refund |
25.09.202505:00 | Heston Airlines 2388 | Dalaman (DLM) Vilnius (VNO) | Delayed | Claim Refund |
