Whenever flights are delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261/2004 that helps protect passengers in these situations. According to EU261, if your flight is cancelled or delayed, the airline has to provide you with compensation and assistance. This article will focus on Israir flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
EU Regulation 261 is the regulation that covers the rights of air passengers. In particular, this regulation covers diverse cases, such as delays, flight cancellations, rebooking, etc., and requires airlines to handle individual cases with care and fairness. If the incident happens due to the airline’s fault, any traveler who experienced certain inconveniences is entitled to obtain compensation. Moreover, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
EU Regulation 261 contains rules concerning the process of compensation, including assistance for passengers affected by issues with flights. In particular, the amount of compensation you can potentially get is up to 600 euros per passenger. This sum varies, depending on your specific case.
Israir Flight Cancellation Compensation
First and foremost, passengers should be aware that the airline is required to notify them about the cancellation of their flight. In case the airline notifies you less than fourteen days before your flight date and does not offer any alternative flight, the airline, according to the EU 261/2004, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger could be eligible for compensation. The table below shows the airline’s obligations based on the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Israir Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is obligated to pay compensation. If the flight is delayed for 5 hours or more, the passenger can expect a ticket refund or another flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with beverages, some food, and accommodation. See essential details on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care pertains to a specific aspect of European Union Regulation 261/2004, which sets out regulations on compensation and assistance for travelers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261 requires airlines to provide certain assistance and services to passengers affected by significant delays or cancellations. These include:
- Snacks and beverages appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
In situations where a passenger gets an alternative flight, it is helpful to be aware of upgrading and downgrading the flight’s class.
In cases, when the airline provides you with an upgraded class (for example, you booked Economy but were upgraded to Business class), you won’t have to pay additional fees for this service.
Regarding downgrading in class (if you had a Business class flight, but were downgraded to Economy), you can obtain reimbursement. In this case, you should be aware that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to any flights inside the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for cancelled or delayed flights. Particularly, we talk about extraordinary circumstances that are not within the airline’s control. Some of the examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline might have been able to do something to prevent problems with the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Israir isn’t a European airline. Consequently, they aren’t required to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Israir Compensation
Flight cancellation or delay can be a frustrating experience that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight cancellation or delay should know exactly how to seek compensation. To apply for compensation, follow these steps:
- Fill in our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202511:15 | Israir Airlines 886 | Batumi (BUS) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
07.11.202501:35 | Israir Airlines 892 | Tbilisi (TBS) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
06.11.202519:30 | Israir Airlines 55 | Tel Aviv Yafo (TLV) (ETM) | Delayed | Claim Refund |
06.11.202519:00 | Israir Airlines 342 | Rome (FCO) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
06.11.202513:50 | Israir Airlines 116 | London (LTN) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
06.11.202510:35 | Israir Airlines 663 | Tel Aviv Yafo (TLV) Dubai (DXB) | Delayed | Claim Refund |
05.11.202513:00 | Israir Airlines 884 | Batumi (BUS) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
05.11.202512:30 | Israir Airlines 726 | Budapest (BUD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
05.11.202511:45 | Israir Airlines 47 | Tel Aviv Yafo (TLV) (ETM) | Delayed | Claim Refund |
05.11.202509:00 | Israir Airlines 725 | Tel Aviv Yafo (TLV) Budapest (BUD) | Delayed | Claim Refund |
05.11.202508:10 | Israir Airlines 881 | Tel Aviv Yafo (TLV) Baku (GYD) | Delayed | Claim Refund |
05.11.202508:10 | Israir Airlines 911 | Tel Aviv Yafo (TLV) Zanzibar (ZNZ) | Delayed | Claim Refund |
05.11.202508:00 | Israir Airlines 43 | Tel Aviv Yafo (TLV) (ETM) | Delayed | Claim Refund |
05.11.202507:20 | Israir Airlines 661 | Tel Aviv Yafo (TLV) Dubai (DXB) | Delayed | Claim Refund |
04.11.202511:50 | Israir Airlines 348 | Rome (FCO) Tel Aviv Yafo (TLV) | Cancelled | Claim Refund |
03.11.202513:25 | Israir Airlines 254 | Berlin (BER) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
02.11.202520:10 | Israir Airlines 712 | Varna (VAR) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
02.11.202520:00 | Israir Airlines 726 | Budapest (BUD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
02.11.202520:00 | Israir Airlines 891 | Tel Aviv Yafo (TLV) Tbilisi (TBS) | Delayed | Claim Refund |
02.11.202519:00 | Israir Airlines 342 | Rome (FCO) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
02.11.202517:00 | Israir Airlines 664 | Dubai (DXB) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
02.11.202513:50 | Israir Airlines 116 | London (LTN) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
02.11.202509:15 | Israir Airlines 251 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
31.10.202508:15 | Israir Airlines 255 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
30.10.202510:00 | Israir Airlines 557 | Athens (ATH) Tivat (TIV) | Delayed | Claim Refund |
30.10.202509:25 | Israir Airlines 115 | Tel Aviv Yafo (TLV) London (LTN) | Delayed | Claim Refund |
30.10.202508:55 | Israir Airlines 253 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
29.10.202516:05 | Israir Airlines 912 | Zanzibar (ZNZ) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.10.202516:00 | Israir Airlines 343 | Tel Aviv Yafo (TLV) Rome (FCO) | Delayed | Claim Refund |
29.10.202514:15 | Israir Airlines 882 | Baku (GYD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.10.202512:30 | Israir Airlines 726 | Budapest (BUD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.10.202512:05 | Israir Airlines 255 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
28.10.202515:00 | Israir Airlines 566 | Athens (ATH) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
28.10.202511:05 | Israir Airlines 582 | Larnaca (LCA) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
27.10.202516:40 | Israir Airlines 583 | Tel Aviv Yafo (TLV) Larnaca (LCA) | Delayed | Claim Refund |
27.10.202509:10 | Israir Airlines 726 | Budapest (BUD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
27.10.202508:10 | Israir Airlines 881 | Tel Aviv Yafo (TLV) Baku (GYD) | Delayed | Claim Refund |
26.10.202507:00 | Israir Airlines 883 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
24.10.202523:45 | Israir Airlines 7768 | Prague (PRG) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
24.10.202514:05 | Israir Airlines 254 | Berlin (BER) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
24.10.202509:40 | Israir Airlines 253 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
09.10.202519:30 | Israir Airlines 726 | Budapest (BUD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
09.10.202514:40 | Israir Airlines 251 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
09.10.202514:05 | Israir Airlines 887 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
07.10.202518:55 | Israir Airlines 151 | Tel Aviv Yafo (TLV) Malaga (AGP) | Delayed | Claim Refund |
07.10.202511:05 | Israir Airlines 911 | Tel Aviv Yafo (TLV) Zanzibar (ZNZ) | Delayed | Claim Refund |
05.10.202516:00 | Israir Airlines 725 | Tel Aviv Yafo (TLV) Budapest (BUD) | Delayed | Claim Refund |
05.10.202514:40 | Israir Airlines 251 | Tel Aviv Yafo (TLV) Berlin (BER) | Delayed | Claim Refund |
05.10.202514:05 | Israir Airlines 887 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
05.10.202508:00 | Israir Airlines 889 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
05.10.202505:30 | Israir Airlines 883 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
03.10.202508:30 | Israir Airlines 883 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
03.10.202508:15 | Israir Airlines 335 | Tel Aviv Yafo (TLV) Catania (CTA) | Delayed | Claim Refund |
02.10.202523:55 | Israir Airlines 782 | Budapest (BUD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
01.10.202508:55 | Israir Airlines 883 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
30.09.202510:00 | Israir Airlines 713 | Tel Aviv Yafo (TLV) Varna (VAR) | Delayed | Claim Refund |
30.09.202509:00 | Israir Airlines 889 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
29.09.202520:20 | Israir Airlines 716 | Varna (VAR) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202520:15 | Israir Airlines 164 | Tirana (TIA) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202519:30 | Israir Airlines 728 | Budapest (BUD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202519:30 | Israir Airlines 897 | Tel Aviv Yafo (TLV) Tbilisi (TBS) | Delayed | Claim Refund |
29.09.202518:15 | Israir Airlines 885 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
29.09.202518:10 | Israir Airlines 358 | Verona (VRN) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202517:30 | Israir Airlines 179 | Tel Aviv Yafo (TLV) Podgorica (TGD) | Delayed | Claim Refund |
29.09.202517:00 | Israir Airlines 116 | London (LTN) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202516:35 | Israir Airlines 514 | Rhodes (RHO) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202514:05 | Israir Airlines 882 | Baku (GYD) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202513:45 | Israir Airlines 534 | Kerkyra (CFU) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
29.09.202509:00 | Israir Airlines 881 | Tel Aviv Yafo (TLV) Baku (GYD) | Delayed | Claim Refund |
26.09.202516:25 | Israir Airlines 887 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
25.09.202514:05 | Israir Airlines 887 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
25.09.202512:15 | Israir Airlines 890 | Batumi (BUS) Tel Aviv Yafo (TLV) | Delayed | Claim Refund |
25.09.202508:00 | Israir Airlines 889 | Tel Aviv Yafo (TLV) Batumi (BUS) | Delayed | Claim Refund |
